Jrk Infotech Private Limited is looking for Network Support Engineer L2 to join our dynamic team and embark on a rewarding career journey.
Network Troubleshooting : Diagnose and resolve network - related issues, including connectivity problems, hardware and software failures, and performance bottlenecks. Technical Support : Provide timely and effective technical support to end - users, assisting them with network - related queries, concerns, and issues. Network Monitoring : Monitor network performance, availability, and security to proactively identify and address potential issues before they impact operations. Incident Management : Respond to and manage network incidents, adhering to established procedures and escalating complex problems as necessary. Configuration Management : Configure, maintain, and update network devices, including routers, switches, firewalls, and access points, to ensure optimal performance and security. Network Documentation : Create and maintain comprehensive documentation of network configurations, diagrams, procedures, and troubleshooting steps. Network Security : Implement and maintain network security measures, including firewalls, intrusion detection systems, and access controls, to protect against unauthorized access and data breaches.

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Network Support Engineer L2