Netskope Proxy Engineer

We are seeking a skilled and proactive Network Security Engineer with strong expertise in managing and implementing Netskope Proxy Solutions. The ideal candidate will have a solid background in network security, hands-on experience with various proxy tools and protocols, and a proven track record of maintaining, analyzing, and troubleshooting network security environments in complex setups.
Key Responsibilities:Manage and maintain Netskope Proxy solutions across enterprise environments including DC, DR, Cloud, and Branch offices.Commission, implement, and integrate Proxy with authentication and authorization systems (AD, IAM, Email, SIEM, etc.).Automate routine processes using scripting/configuration tools and integrate with SOAR platforms.Manage proxy policies, access rules, and exception handling.Perform packet capture analysis and in-depth troubleshooting (OSI Layers 1-7).Respond to and investigate Proxy-related incidents, outages, and compliance findings.Coordinate with users and cross-functional teams for issue resolution and change implementations.Ensure adherence to network security policies, standards, and procedures.Create and maintain technical documentation including SOPs, network diagrams, and audit reports.Monitor network health using tools and proactively identify potential service degradations.Provide mentorship and guidance to L1 and L2 engineers.Ensure timely ticket resolution and SLA compliance.Coordinate with OEMs for RMA, TAC support, firmware upgrades, and patching.Collaborate with helpdesk and IT teams during major incident handling and resolution.Report and track SLA performance and RCA documentation.

Required Candidate Profile:
Experience: 36 years in network security with minimum 3 years in managing Proxy solutions.Skills:Hands-on with Proxy solutions (deployment, management, policy design)Strong scripting/configuration experience (for automation/SOAR)Expertise in network troubleshooting (Wireshark/PCAP analysis)Good understanding of security integrations (AD, IDAM, PAM, SIEM, SOAR)Experience with incident/problem/change/configuration management practicesSLA-based support handling and compliance closuresStrong documentation and communication skillsLeadership capabilities to manage and mentor junior engineersHigh level of accountability and ownership of assigned technologies