Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You ll be working with new and innovative technology to deliver high impact solutions Hone your existing software engineering skills and advance your career in this critical role We're offering this role at vice president level What you'll do You'll apply widely agreed software engineering principles and methodologies to design, develop, test and maintain applications and services to achieve the stated business and technology goals within required budgets and timelines. We ll also look to you to oversee the quality of work, making sure that it meets the technical standards for all services output. You ll also: Design and develop reusable libraries and APIs for use across the bank Design and develop software that is amenable for a greater automation of build, release testing and deployment process on all environments Drive the reuse and sharing of platform components and technologies within the software engineering teams Deliver software components to enable the delivery of platforms, applications and services Write unit and integration tests, in automated test environments to ensure code quality The skills youll needYou ll need a strong background in software engineering, software design or database design and architecture, as well as extensive experience of developing software in a SOA or micro-services paradigm. You should also have development experience in a programming language, experience of using industry recognised frameworks and development tooling, and a background of implementing programming best practice, especially around scalability, availability and performance. You ll also need: Experience of at least twelve years in development with Python, Java or Node/React - CI/CD and Code quality, coverage Exposure with Developer Journeys, Reduction of Toil, Developer focussed enablement (Adoption, Migration, Troubleshooting and Creation of Simplified tech-solutions for respective Tech-Stacks Significant and demonstrable experience of test-driven development and using automated test frameworks, mocking and stubbing and unit testing tools An understanding of how to translate product and business requirements into technical solutions Knowledge of the key phases of software delivery lifecycle and established software development methodologies An understanding of how to translate product and business requirements into technical solutions Good understanding of infrastructure and setting up CICD pipelines Hours 45 Job Posting Closing Date: 02/06/2025

Join us as a Software Engineer This is an opportunity for a technically minded individual to join us as a Software Engineer You'll be designing, producing, testing and implementing working software, working across the lifecycle of the system Hone your existing software engineering skills and advance your career in this critical role We're offering this role at vice president level What you'll do Working in a permanent feature team, you ll be developing knowledge of aspects of the associated platform across the disciplines of business, applications, data and infrastructure. You ll also be liaising with principal engineers, architects in the domain and other key stakeholders to understand how the platform works and how it supports business objectives. You'll also be: Responsible for core ServiceNow software development, configuring, develop solution to meet business needs and lead the team of ServiceNow Developers. Producing resilient and long-lived software and acting flexibly to cope with future needs Delivering intentional architecture and formulating emergent design through innovative ideas, experimentation and prototyping Designing and developing software with a focus on the automation of build, test and deployment activities, using executable patterns The skills you'll need We re looking for someone with strong full stack experience in software design and implementation, including being able to exploit programming languages to solve complex problems. You'll also need to be capable of complex requirements analysis capture and validation against and with business and systems requirements.At least 15 years experience ofdeveloping on SaaS based tools such as ServiceNow, with focus on implementing ITIL processes Additionally, you ll demonstrate: Experience of at least twelve yearsdeveloping on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes Exposure oncore ServiceNow software development, configuring, develop solution to meet business needs Should haveServiceNow Certified System Administrator, Developer or Implementation Certification Implementation & Customization Experience in Service Now on All the Modules especially HR Service Delivery, Legal Service Delivery, Real Estate & Property Management, Incident Management, Problem Management, Change Management, Knowledge Orchestration, ISBIA, Resilience & Continuity and Service Request Catalogue. Ability to Glide Record, accessing user Information, System Security, Client Scripting & UI policies, Graphical Workflow, Service Catalogue & Catalogue Scripting, Reference Qualifiers & Dependent Fields, Table & Field Manipulation, Import Set, Email Notifications, Transform Maps, Managing MID Tier, Integration of ServiceNow with various third-party tools and developing and configuring web services in service-now. Experience with Web Technologies like JAVA Script, XML, HTML, AJAX, CSS, HTTP Expertisein setting up and managing the HR service catalog,Configuring HR dashboards and reports to track key HR metrics Should haveServiceNow Certified System Administrator, Developer or Implementation Certification

Join us as a Data Science & Business Intelligence Platform Lead, Director We re looking for someone with real influence and good organisational skills to lead us to agreed targets Are you ready to take on a role where your influence and organizational skills can truly shine Join our dynamic Data Technology Platforms team within Data & Analytics and lead us to achieve our ambitious targets. This is your chance to deliver, own, and maintain the platforms operational stability and performance technology, making a significant impact on our success. You ll be delivering, owning and maintaining the platform s operational stability and performance technology You ll be able to really make this role your own, allowing excellent exposure for you and your work What youll doIn this exciting role, youll own the remediation of technical issues and drive the simplification and improvement of our platform architecture and technology. Youll build the platform roadmap, collaborating with centres of excellence to ensure you have the right resources. Your expertise will optimize business solutions for our customers needs and align with our overall technology strategy.On top of this, you ll use your expertise to make sure that business solutions are optimised for our customers needs and the overall technology strategy. You ll also be: Taking ownership of the financial, commercial and flow performance of the platform Managing the platform risk culture, making sure that teams effectively collaborate to mitigate risk Delivering the regulatory reporting and managing the relevant budgets provided Were offerring the role at director level. The skills youll needIn this role, you ll need to have in-depth domain or platform product knowledge and experience. Operational risk management, financial management, collaboration and negotiation are all important elements of this role, as is strong commercial acumen with an acute understanding of the business landscape. You ll also be expected to have: Knowledge and experience with AWS, Azure, and Google Cloud Provider. Business intelligence knowledge and experience. Strong leadership skills, including Agile and servant leadership experience. Architecture, design, and engineering skills relevant to the specific platform. Experience working and running high-performance, large-scale Agile and non-Agile programs, projects, and teams. AI skills, including experience with machine learning, natural language processing, and AI-driven analytics and teams Hours 45 Job Posting Closing Date: 03/06/2025

Join us as a Model Risk Validation Officer This is an opportunity for a passionate and driven risk specialist to join our business We ll look to you to help review and validate credit and finance models relating to wholesale, commercial and retail portfolios across all business units and legal entities Its an ideal role to gain detailed exposure to the developing world of model risk, as well as to a range of stakeholders and senior executives Were offering this role at associate level What youll doAs a Model Risk Validation Officer, you ll be running SAS codes to match the modelling results and undertaking data analysis to make sure that the data risks are adequately highlighted. We ll look to you to review the models MI packs to identify model performance or data related issues, and support your team members by maintaining issue logs and MI on the review pipeline. You ll also be: Assisting in running Pillar 3 reviews by verifying the analysis and understanding the code logic Developing SAS libraries on validation tests and undertaking regression testing Performing sensitivity analysis to assess the adequacy of modelling or data assumptions, documenting all the analysis in a succinct and clear manner Preparing checklists for various validation activity to make sure that appropriate controls are established and consistently followed Providing expert advice on aspects of risk management, including providing senior executives with relevant MI and reports The skills youll needWe re looking for someone with a quantitative degree and experience of models within a credit risk environment. You should have an understanding of Basel requirements and good working knowledge of SAS. You ll also need: Excellent attention to detail The ability to communicate, both verbally and in writing, to senior colleagues Strong Excel, PowerPoint and Word skills Hours 45 Job Posting Closing Date: 03/06/2025

Join us as a Data & Analytics Manager This is an excellent opportunity to take on a purpose-led leadership role in a cutting edge Data & Analytics team It s an exciting time to join us on our journey to putting data at the heart of how we do business and serve our customers well Expect to grow your network and enjoy great visibility both for you and your work, as you play an important role delivering our strategy to become a relationship bank for a digital world We're offering this job at director level What you'll doData, now more than ever, is crucial for supporting our customers and understanding them better so we can meet their needs and drive better outcomes. As our Data & Analytics Manager, you ll play a crucial role in this by using advanced analytics to gain a deeper understanding of our stakeholders needs and bringing your expertise to solve business problems in line with our purpose. As well as this, you ll guide and coach your colleagues to develop business solutions which increase the understanding of our business, including our customers, processes, channels and products. Your other key responsibilities will involve: Working closely with business stakeholders to define detailed, often complex and ambiguous business questions, problems or opportunities Communicating data and analytics opportunities and bringing them to life in a way that business stakeholders can understand and engage with Planning and delivering data and analytics resource, expertise and solutions, which brings commercial and customer value to business problems Exploring, adopting and embedding new tools, technologies and methodologies to coach your colleagues Developing strong and lasting stakeholder relationships to bring together advanced analytics, data science and data engineering work that is easily understandable and links back clearly to our business needs The skills you'll needTo make an impact with us, your data experience and leadership qualities will be key. You ll be able to demonstrate your experience in advanced analytics, along with your ability to simplify data into clear data visualisations and compelling insights for your stakeholders. You ll bring this all together with excellent leadership skills and a clear appreciation of the importance of team strength, collaboration, and diverse thinking to achieve first-class customer outcomes. You'll also demonstrate: Ability to align data analytics initiatives with business objectives, develop data-driven strategies, and communicate findings effectively to stakeholders at all levels. Strong emphasis on storytelling with data to convey insights in a compelling and understandable manner Proficiency in data analysis, statistical methods, and data visualization tools to interpret complex datasets and provide actionable insights that power commercial outcomes Strong knowledge of data management systems and proficiency in AWS, Snowflake, Python, GitLab, and Tableau Proven ability to lead and manage a team of data analysts, fostering a collaborative and innovative work environment. Great communication and collaborations skills, with the ability to engage with and build lasting partnerships with a wide range of stakeholders, including at executive level

This is an opportunity for a driven Software Engineer to take on an exciting new career challenge Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority It s a chance to hone your existing technical skills and advance your career we're offering this role at senior analyst level What you'll do In your new role, you'll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. you'll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as we'll as liaising with other engineers, architects and business analysts across the platform. you'll also be: Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations The skills you'll need you'll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. you'll also need: Experience of working with development testing tools, bug tracking tools and wikis Experience in multiple programming languages or Low Code toolsets Experience of DevOps, Testing and Agile methodology and associated toolsets A background in solving highly complex, analytical and numerical problems Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance

Join us as a Project Officer This is an opportunity to take on a new challenge in a project support role, making a tangible impact on our function while developing your skills You'll contribute to a large project where there is a significant focus on quality and governance Take on this exciting, fast paced role, and advance your career with us This opportunity is part of the Pride Pathways 6-month career development program; an event designed for individuals from the LGBTQ+ community-it aims to foster inclusive hiring and create equitable career pathways within the organisation We're offering this senior analyst level role for six months What you'll do We'll look to you to support the project planning and delivery process by collecting and maintaining data in a consistent form. You ll be responsible for tracking the performance and progress of projects while ensuring compliance with bank-wide change standards. It'll also be your responsibility to support with: Preparing governance meeting packs and capturing the outputs of meetings Developing guidelines, procedures, and templates to collect and maintain consistent data, and providing hands-on delivery support for the project The creation and updating of programme or project plans as required by the programme or project manager Identifying where cross-project dependencies exist and tracking or monitoring these in support of the manager Managing the implementation of agreed regular progress reporting mechanisms for all projects Maintaining an information management system, managing both electronic and hard-copy configuration libraries The skills youll needYou ll need experience in a project support role, and knowledge of project types and the project lifecycle. Along with knowledge of project management methods and standards, you ll have experience with the implementation and monitoring of good programme and project management practices. Knowledge of technical project management is desirable, not mandatory. You ll also need: Experience managing corporate projects or events Strong interpersonal and communication skills Excellent time management and organisation skills Hours 45 Job Posting Closing Date: 06/06/2025

Join us as a Project Officer This is an opportunity to take on a new challenge in a project support role, making a tangible impact on our function while developing your skills You'll contribute to a large project where there is a significant focus on quality and governance Take on this exciting, fast paced role, and advance your career with us This opportunity is part of the Pride Pathways 6-month career development program; an event designed for individuals from the LGBTQ+ community-it aims to foster inclusive hiring and create equitable career pathways within the organisation We're offering this senior analyst level role for six months What you'll do We'll look to you to support the project planning and delivery process by collecting and maintaining data in a consistent form. You ll be responsible for tracking the performance and progress of projects while ensuring compliance with bank-wide change standards. It'll also be your responsibility to support with: Preparing governance meeting packs and capturing the outputs of meetings Developing guidelines, procedures, and templates to collect and maintain consistent data, and providing hands-on delivery support for the project The creation and updating of programme or project plans as required by the programme or project manager Identifying where cross-project dependencies exist and tracking or monitoring these in support of the manager Managing the implementation of agreed regular progress reporting mechanisms for all projects Maintaining an information management system, managing both electronic and hard-copy configuration libraries The skills youll needYou ll need experience in a project support role, and knowledge of project types and the project lifecycle. Along with knowledge of project management methods and standards, you ll have experience with the implementation and monitoring of good programme and project management practices. Knowledge of technical project management is desirable, not mandatory. You ll also need: Experience managing corporate projects or events Strong interpersonal and communication skills Excellent time management and organisation skills Hours 45 Job Posting Closing Date: 06/06/2025

Join us as a Project Officer This is an opportunity to take on a new challenge in a project support role, making a tangible impact on our function while developing your skills You'll contribute to a large project where there is a significant focus on quality and governance Take on this exciting, fast paced role, and advance your career with us This opportunity is part of the Pride Pathways 6-month career development program; an event designed for individuals from the LGBTQ+ community-it aims to foster inclusive hiring and create equitable career pathways within the organisation We're offering this senior analyst level role for six months What you'll do We'll look to you to support the project planning and delivery process by collecting and maintaining data in a consistent form. You ll be responsible for tracking the performance and progress of projects while ensuring compliance with bank-wide change standards. It'll also be your responsibility to support with: Preparing governance meeting packs and capturing the outputs of meetings Developing guidelines, procedures, and templates to collect and maintain consistent data, and providing hands-on delivery support for the project The creation and updating of programme or project plans as required by the programme or project manager Identifying where cross-project dependencies exist and tracking or monitoring these in support of the manager Managing the implementation of agreed regular progress reporting mechanisms for all projects Maintaining an information management system, managing both electronic and hard-copy configuration libraries The skills youll needYou ll need experience in a project support role, and knowledge of project types and the project lifecycle. Along with knowledge of project management methods and standards, you ll have experience with the implementation and monitoring of good programme and project management practices. Knowledge of technical project management is desirable, not mandatory. You ll also need: Experience managing corporate projects or events Strong interpersonal and communication skills Excellent time management and organisation skills Hours 45 Job Posting Closing Date: 06/06/2025

Join us as a Site Reliability Engineer You ll be managing the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ) We ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications This is a great chance to work in a supportive environment with opportunities to advance your personal and career development Were offering this role at associate vice president level What youll doAs a Site Reliability Engineer, you ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You ll also help to monitor and manage cloud costs, recommending optimisations and cost-saving measures. You ll be responding to, managing, and resolving incidents in a timely manner, performing root cause analysis and driving improvements to prevent recurrence. As well as this, you ll automate routine operational tasks and cloud infrastructure provisioning using IaC tools. You ll also be: Conducting capacity planning exercises to make sure cloud resources can handle anticipated traffic spikes and growth Implementing and maintaining monitoring, logging, and alerting systems to provide insights into cloud infrastructure and applications health and performance Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications Ensuring an in-depth understanding of the full tech stack on which the application resides and depends on Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents The skills youll needTo succeed in this role, you ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. On top of this, you ll bring hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, Grafana, CloudWatch, Prometheus and Splunk. You ll also need: Strong verbal and written communication skills Strong hands on experience with cloud platforms including AWS and GCP, and their services such as S3, Lambda and Kubernetes Experience of managing production systems and incidents with a focus on minimising downtime and improving system resilience Strong troubleshooting skills for cloud infrastructure and application performance issues Experience of networking in the cloud and familiarity with Chaos Engineering principles and tools Hours 45 Job Posting Closing Date: 27/05/2025

Join us as a Site Reliability Engineer You ll be managing the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ) We ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications This is a great chance to work in a supportive environment with opportunities to advance your personal and career development Were offering this role at associate vice president level What youll doAs a Site Reliability Engineer, you ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You ll also help to monitor and manage cloud costs, recommending optimisations and cost-saving measures. You ll be responding to, managing, and resolving incidents in a timely manner, performing root cause analysis and driving improvements to prevent recurrence. As well as this, you ll automate routine operational tasks and cloud infrastructure provisioning using IaC tools. You ll also be: Conducting capacity planning exercises to make sure cloud resources can handle anticipated traffic spikes and growth Implementing and maintaining monitoring, logging, and alerting systems to provide insights into cloud infrastructure and applications health and performance Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications Ensuring an in-depth understanding of the full tech stack on which the application resides and depends on Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents The skills youll needTo succeed in this role, you ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. On top of this, you ll bring hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, Grafana, CloudWatch, Prometheus and Splunk. You ll also need: Strong verbal and written communication skills Strong hands on experience with cloud platforms including AWS and GCP, and their services such as S3, Lambda and Kubernetes Experience of managing production systems and incidents with a focus on minimising downtime and improving system resilience Strong troubleshooting skills for cloud infrastructure and application performance issues Experience of networking in the cloud and familiarity with Chaos Engineering principles and tools Hours 45 Job Posting Closing Date: 27/05/2025

Join us as a Site Reliability Engineer You ll be managing the provision of stable, resilient, reliable applications with the end goal of minimising disruption to Customer & Colleague Journeys (CCJ) We ll look to you to identify and automate manual tasks and implement observability solutions, ensuring a thorough understanding of CCJ across applications This is a great chance to work in a supportive environment with opportunities to advance your personal and career development Were offering this role at associate vice president level What youll doAs a Site Reliability Engineer, you ll collaborate with feature teams to understand application changes, participate in delivery activities, and address production issues to assist in the delivery of change that does not negatively affect the customer experience. You ll also help to monitor and manage cloud costs, recommending optimisations and cost-saving measures. You ll be responding to, managing, and resolving incidents in a timely manner, performing root cause analysis and driving improvements to prevent recurrence. As well as this, you ll automate routine operational tasks and cloud infrastructure provisioning using IaC tools. You ll also be: Conducting capacity planning exercises to make sure cloud resources can handle anticipated traffic spikes and growth Implementing and maintaining monitoring, logging, and alerting systems to provide insights into cloud infrastructure and applications health and performance Delivering automation solutions to minimise and eliminate manual tasks associated with maintaining and supporting the applications Ensuring an in-depth understanding of the full tech stack on which the application resides and depends on Identifying alerting and monitoring requirements for an application, based on sound understanding of customer journeys Evaluating the resilience of the end-to-end tech stack on which the applications depend, and addressing weaknesses Seeking to reduce frequency of hand-offs in the end-to-end resolution of customer-impacting incidents The skills youll needTo succeed in this role, you ll need experience of supporting live production services serving customer journeys with a demonstrable knowledge of ITIL processes and IT Security principles along with tools and techniques to prevent compliance breaches. On top of this, you ll bring hands on experience with Azure Cloud and full-stack observability using tools such as Log Analytics, Application Insights, Grafana, CloudWatch, Prometheus and Splunk. You ll also need: Strong verbal and written communication skills Strong hands on experience with cloud platforms including AWS and GCP, and their services such as S3, Lambda and Kubernetes Experience of managing production systems and incidents with a focus on minimising downtime and improving system resilience Strong troubleshooting skills for cloud infrastructure and application performance issues Experience of networking in the cloud and familiarity with Chaos Engineering principles and tools Hours 45 Job Posting Closing Date: 27/05/2025

Join us as a Portfolio Analyst You ll be accountable for the provision of investment planning and transformation portfolio design services by supporting all aspects of our portfolio management approach Working closely with the Portfolio Manager, you ll ensure that we continue to complete accurate monthly reporting and assurance activities required by our senior leaders You ll enjoy considerable variety as well as stakeholder engagement Were offering this role at associate vice president level What youll doWe ll look to you to lead activities in the development of the strategic investment portfolio, working closely with the Portfolio Manager and taking ownership of a calendar of events and ceremonies. Partnering with stakeholders, you ll review and help manage the approval process of financial business cases and you ll support all aspects of programme and project governance. You ll also: Develop components of the investment plan, ensuring it incorporates the budget, cost, and benefits forecast requirements for both current and future years and aligns to our strategic priorities Provide MI and analysis to identify recommendations that support the decision making around the resourcing and cost management of programmes Provide support in the provision of the rolling wave resourcing and financial plans Drive continuous improvement The skills youll need We re looking for someone with knowledge and experience of portfolio management theories, models, and practices including scaled Agile frameworks and Prince 2 methodologies. You ll also have experience of delivering portfolio analysis in a technology or IT environment. Along with a background in an Agile and DevOps environment, you ll have experience working with portfolio managers, release train managers, and product owners to conduct regular reviews of the investment portfolio and backlog, challenging the status quo, driving informed decision making about portfolio priorities, and ensuring risks are considered. In addition to this, you ll demonstrate: Proficiency in Excel and PowerPoint Highly analytical - able to analyse complex and voluminous data to reach robust conclusions Strong communication skills with the ability to challenge The ability to work with the delivery team and product owners at all levels Hours 45 Job Posting Closing Date: 26/05/2025

Join us as a Data Analyst Take on a new challenge in a cutting-edge data team, in which you'll contribute to the analysis of complex bank, franchise or function data to identify business issues and opportunities We'll look to you to assist with providing high quality analytical input to help develop and implement innovative processes and resolve problems across the bank This is a hands-on role in which you'll utilize your business and technical analysis skills to help stakeholders make better data driven decisions for the benefit of our customers This opportunity is part of the Pride Pathways 6-month career development program; an event designed for individuals from the LGBTQ+ community-it aims to foster inclusive hiring and create equitable career pathways within the organization We're offering this senior analyst level role for six months What youll doAs a Data Analyst, youll play a key role in supporting the delivery of high quality business solutions. You ll capture, validate and document business and data requirements, making sure they are in line with our strategic principles, while working closely with stakeholders to interrogate and interpret large volumes of data to identify, support and challenge business opportunities and identify solutions. Day-to-day, you ll also be: Performing data extraction, storage, manipulation, processing and analysis Developing and performing standard queries to ensure data quality and identify data inconsistencies and missing data Developing high level operating and business models, as well as detailed process documentation and associated training materials Conducting and supporting options analysis identifying the most appropriate solutions Articulating and quantifying business impacts in a tangible manner The skills you'll need We're looking for someone with good data knowledge and a background in business analysis tools and techniques. We'll also look for: An in-depth understanding of the interrelationships of data and multiple data domains Excellent communication and interpersonal capabilities Good technical skills

Join us as a Production Analyst This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure We ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role 24/7 On call cover is required on a rotational basis Were offering this role at associate level What youll doAs a Production Analyst, you ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Your role will also involve: Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery Providing application support, manging incidents on a On call basis Perform Production deployments making sure all deployments into production environments meet the appropriate quality standards. The skills youll needWe re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. We re also looking for: Experience providing application support, manage incidents, be on On-Call ROTA Experience in Perform Production deployments making sure all deployments into production environments meet the appropriate quality standards A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues Exposure in identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Experience in production/application support process along with experience in Java, Springboot, Microservices, Rest API, Oracle / Cosmos DB / PostgreSQL Cloud (AWS/MS Azure) experience would be an advantage 45 Hours Job Posting Closing Date: 04/06/2025

Join us as aConfiguration ManagementInfrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You'll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development We're offering this role at associate level What you'll do As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you'll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your role will involve: Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills you'll need To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. An ITIL V3 Foundation or higher certificate is required We ll also look to you to demonstrate: Experience working within a Configuration Management (CfM) or Service Asset & Configuration Management (SACM) team Extensive experience working on the ServiceNow platform Experience driving solutions from inception to implementation Experience working within a large enterprise organisation Good collaboration and stakeholder management skills

Join us as a Head of Data & Analytics, Wealth Businesses This is an opportunity to explore your strategic leadership potential and bring an increased data-led focus and purpose to the bank You ll be responsible for setting the strategic direction for Data & Analytics (D&A) for the Wealth businesses, leveraging new capabilities delivered under the bank wide data strategy to maximise opportunities and value for our Wealth customers You ll be responsible for the management of budget and performance, as well as the team s workflow and delivery, working across the broader D&A area What you'll do Day-to-day, you ll be responsible for setting the Wealth franchise strategic direction for monetising data and leveraging new capabilities delivered under the data strategy. This will involve coordinating all franchises and functions and centralised capabilities to deliver data driven insights and value from data assets. You ll drive the bank to become customer centric, linking and making use of data regarding customer relationships and presenting this data to front-line colleagues. In doing so, you ll deliver better customer outcomes by being personal and relevant when interacting with our customers across all channels. We ll look to you to work in partnership to deliver for our people and our customers. This will involve leading the data delivery and strategy for the Wealth Businesses, and embedding data led decisions through strong engagement, well-engineered data, artificial intelligence solutions and self-serve tools. In addition, you ll lead, develop and motivate the team to deliver for our customers. You ll also be responsible for: Driving the implementation and maintenance of appropriate data management protocols and business rules to ensure secure and compliant management of data across the Wealth businesses Fully embedding the D&A team into partner businesses, operating models, and matrix aligned structures Collaboratively designing the agreed data strategy and aligning tracking systems for value delivery to partner businesses The skills you'll need To succeed in this role, you ll need extensive domain knowledge of financial services and a deep understanding and experience of leading teams who use D&A to influence business and customer decision-making. You ll have strong knowledge and awareness of regulatory requirements and business processes within financial services and specifically private banking and wealth management. You ll also have a good understanding of wealth businesses and our strategic priorities as well as an awareness of wider commercial landscape. An understanding of balance sheet management and a proven experience in all aspects of data and analytic role types, including managing large, multi-disciplinary teams will be beneficial. Along with excellent leadership and community building skills with the ability to foster a collaborative environment across multi-disciplinary, you ll have the ability to communicate highly technical topics in a contextually relevant manner to senior audience. Furthermore, you ll need: Advanced knowledge of analytics techniques and AI methodologies, with experience in leading teams who use advanced analytics to solve complex business problems An awareness of cloud data engineering, with experience of platforms such as AWS and Azure, and their use in managing scalable cloud data solutions Experience of data warehousing concepts and data modelling techniques Experience of leading delivery of the end-to-end lifecycle of AI models, including development, deployment, monitoring, and maintenance, including knowledge of MLOps practices An understanding of ethical consideration in AI, with the ability to role model their importance with business partners Knowledge of banking data architecture and ecosystems, with experience in designing data solutions tailored to the banking industry

Join us as a Head of Data & Analytics, Wealth Businesses This is an opportunity to explore your strategic leadership potential and bring an increased data-led focus and purpose to the bank You ll be responsible for setting the strategic direction for Data & Analytics (D&A) for the Wealth businesses, leveraging new capabilities delivered under the bank wide data strategy to maximise opportunities and value for our Wealth customers You ll be responsible for the management of budget and performance, as well as the team s workflow and delivery, working across the broader D&A area What you'll do Day-to-day, you ll be responsible for setting the Wealth franchise strategic direction for monetising data and leveraging new capabilities delivered under the data strategy. This will involve coordinating all franchises and functions and centralised capabilities to deliver data driven insights and value from data assets. You ll drive the bank to become customer centric, linking and making use of data regarding customer relationships and presenting this data to front-line colleagues. In doing so, you ll deliver better customer outcomes by being personal and relevant when interacting with our customers across all channels. We ll look to you to work in partnership to deliver for our people and our customers. This will involve leading the data delivery and strategy for the Wealth Businesses, and embedding data led decisions through strong engagement, well-engineered data, artificial intelligence solutions and self-serve tools. In addition, you ll lead, develop and motivate the team to deliver for our customers. You ll also be responsible for: Driving the implementation and maintenance of appropriate data management protocols and business rules to ensure secure and compliant management of data across the Wealth businesses Fully embedding the D&A team into partner businesses, operating models, and matrix aligned structures Collaboratively designing the agreed data strategy and aligning tracking systems for value delivery to partner businesses The skills you'll need To succeed in this role, you ll need extensive domain knowledge of financial services and a deep understanding and experience of leading teams who use D&A to influence business and customer decision-making. You ll have strong knowledge and awareness of regulatory requirements and business processes within financial services and specifically private banking and wealth management. You ll also have a good understanding of wealth businesses and our strategic priorities as well as an awareness of wider commercial landscape. An understanding of balance sheet management and a proven experience in all aspects of data and analytic role types, including managing large, multi-disciplinary teams will be beneficial. Along with excellent leadership and community building skills with the ability to foster a collaborative environment across multi-disciplinary, you ll have the ability to communicate highly technical topics in a contextually relevant manner to senior audience. Furthermore, you ll need: Advanced knowledge of analytics techniques and AI methodologies, with experience in leading teams who use advanced analytics to solve complex business problems An awareness of cloud data engineering, with experience of platforms such as AWS and Azure, and their use in managing scalable cloud data solutions Experience of data warehousing concepts and data modelling techniques Experience of leading delivery of the end-to-end lifecycle of AI models, including development, deployment, monitoring, and maintenance, including knowledge of MLOps practices An understanding of ethical consideration in AI, with the ability to role model their importance with business partners Knowledge of banking data architecture and ecosystems, with experience in designing data solutions tailored to the banking industry

Join us as a Head of Data & Analytics, Wealth Businesses This is an opportunity to explore your strategic leadership potential and bring an increased data-led focus and purpose to the bank You ll be responsible for setting the strategic direction for Data & Analytics (D&A) for the Wealth businesses, leveraging new capabilities delivered under the bank wide data strategy to maximise opportunities and value for our Wealth customers You ll be responsible for the management of budget and performance, as well as the team s workflow and delivery, working across the broader D&A area What you'll do Day-to-day, you ll be responsible for setting the Wealth franchise strategic direction for monetising data and leveraging new capabilities delivered under the data strategy. This will involve coordinating all franchises and functions and centralised capabilities to deliver data driven insights and value from data assets. You ll drive the bank to become customer centric, linking and making use of data regarding customer relationships and presenting this data to front-line colleagues. In doing so, you ll deliver better customer outcomes by being personal and relevant when interacting with our customers across all channels. We ll look to you to work in partnership to deliver for our people and our customers. This will involve leading the data delivery and strategy for the Wealth Businesses, and embedding data led decisions through strong engagement, well-engineered data, artificial intelligence solutions and self-serve tools. In addition, you ll lead, develop and motivate the team to deliver for our customers. You ll also be responsible for: Driving the implementation and maintenance of appropriate data management protocols and business rules to ensure secure and compliant management of data across the Wealth businesses Fully embedding the D&A team into partner businesses, operating models, and matrix aligned structures Collaboratively designing the agreed data strategy and aligning tracking systems for value delivery to partner businesses The skills you'll need To succeed in this role, you ll need extensive domain knowledge of financial services and a deep understanding and experience of leading teams who use D&A to influence business and customer decision-making. You ll have strong knowledge and awareness of regulatory requirements and business processes within financial services and specifically private banking and wealth management. You ll also have a good understanding of wealth businesses and our strategic priorities as well as an awareness of wider commercial landscape. An understanding of balance sheet management and a proven experience in all aspects of data and analytic role types, including managing large, multi-disciplinary teams will be beneficial. Along with excellent leadership and community building skills with the ability to foster a collaborative environment across multi-disciplinary, you ll have the ability to communicate highly technical topics in a contextually relevant manner to senior audience. Furthermore, you ll need: Advanced knowledge of analytics techniques and AI methodologies, with experience in leading teams who use advanced analytics to solve complex business problems An awareness of cloud data engineering, with experience of platforms such as AWS and Azure, and their use in managing scalable cloud data solutions Experience of data warehousing concepts and data modelling techniques Experience of leading delivery of the end-to-end lifecycle of AI models, including development, deployment, monitoring, and maintenance, including knowledge of MLOps practices An understanding of ethical consideration in AI, with the ability to role model their importance with business partners Knowledge of banking data architecture and ecosystems, with experience in designing data solutions tailored to the banking industry

Join us as a Portfolio Analyst You ll be accountable for the provision of investment planning and transformation portfolio design services by supporting all aspects of our portfolio management approach Working closely with the Portfolio Manager, you ll ensure that we continue to complete accurate monthly reporting and assurance activities required by our senior leaders You ll enjoy considerable variety as well as stakeholder engagement Were offering this role at associate vice president level What youll doWe ll look to you to lead activities in the development of the strategic investment portfolio, working closely with the Portfolio Manager and taking ownership of a calendar of events and ceremonies. Partnering with stakeholders, you ll review and help manage the approval process of financial business cases and you ll support all aspects of programme and project governance. You ll also: Develop components of the investment plan, ensuring it incorporates the budget, cost, and benefits forecast requirements for both current and future years and aligns to our strategic priorities Provide MI and analysis to identify recommendations that support the decision making around the resourcing and cost management of programmes Provide support in the provision of the rolling wave resourcing and financial plans Drive continuous improvement The skills youll need We re looking for someone with knowledge and experience of portfolio management theories, models, and practices including scaled Agile frameworks and Prince 2 methodologies. You ll also have experience of delivering portfolio analysis in a technology or IT environment. Along with a background in an Agile and DevOps environment, you ll have experience working with portfolio managers, release train managers, and product owners to conduct regular reviews of the investment portfolio and backlog, challenging the status quo, driving informed decision making about portfolio priorities, and ensuring risks are considered. In addition to this, you ll demonstrate: Proficiency in Excel and PowerPoint Highly analytical - able to analyse complex and voluminous data to reach robust conclusions Strong communication skills with the ability to challenge The ability to work with the delivery team and product owners at all levels Hours 45 Job Posting Closing Date: 26/05/2025