Ms Crm Technical Consultant

MS Dynamic CRM technical

Job Summary:

A leadership role responsible for managing a team of MS Dynamics developers, overseeing project delivery, and providing strategic direction for the development and maintenance of MS Dynamics systems.

Job Description:

About the Role

We are seeking a highly experienced Dynamics 365 Field Service Lead to join our team and play a pivotal role in designing, implementing, and optimizing Field Service solutions for our clients. This is a senior-level position requiring a minimum of 6 years of experience in Dynamics 365 Field Service and related technologies.

Responsibilities

• Lead the design and implementation of complex Field Service solutions that meet the specific needs of our clients.
• Deep understanding of Field Service core functionalities, including work orders, scheduling, resource management, mobile capabilities, and offline functionality.
• Work closely with business analysts and developers to translate business requirements into technical solutions.
• Develop and maintain technical documentation, including architecture diagrams, configuration guides, and integration specifications.
• Conduct performance reviews and identify opportunities for optimization within the Field Service solution.
• Stay up-to-date on the latest advancements in Dynamics 365 Field Service and related technologies.
• Mentor and guide junior team members on best practices for Field Service implementation.
• Lead pre-sales engagements, demonstrating the capabilities of Dynamics 365 Field Service to potential clients.
• Effectively communicate with clients, stakeholders, and internal teams throughout the project lifecycle.

Qualifications

• Minimum of 5+ years of experience in Dynamics 365 Field Service (formerly Dynamics 365 for Field Service) or a comparable field service management solution.
• Proven experience in designing, implementing, and optimizing complex Field Service solutions.
• In-depth knowledge of Field Service core functionalities, workflows, and configuration options.
• Strong understanding of integration patterns and best practices for connecting Field Service with other business systems.
• Experience with Azure technologies, such as Azure Functions and Logic Apps, is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication, collaboration, and presentation skills.
• Ability to work independently and manage multiple priorities effectively.
• Experience mentoring and leading junior team members is preferred.