Company DescriptionMissan IT Solutions is a leading IT consultancy in UAE, Sharjah since 2003. With a focus on flexible global business practices integrated with product offerings, the company enhances organizational efficiencies. With over 18 years of experience across various business verticals, Missan IT Solutions has built a reputable and trusted name in the market. Job Overview:The LMS Executive at Missan IT Solutions plays a pivotal role in managing and enhancing the learning management system to support both internal staff and external clients. This role encompasses LMS content development, user support, and reporting, and has been expanded to include responsibilities across onboarding automation, compliance tracking, internal knowledge management, and cross-departmental learning initiatives. Core Responsibility:· Onboard and support LMS clients, respond to training-related queries.· Build and maintain training modules for Missan, F&B brands, and clients.· Coordinate with internal teams to identify and address training needs.· Develop training materials such as videos, quizzes, documents.· Assist in client-specific LMS customizations and documentation.· Track learning progress and generate reports for leadership review.Additional Responsibilities· Convert SOPs and policies into LMS modules with completion tracking.· Automate onboarding flows for new hires across all departments.· Generate and present learning analytics reports monthly.· Develop orientation modules for vendors and franchisees.· Create a searchable internal knowledge base using LMS.· Assist in internal learning events, campaigns, and certification programs.· Support marketing with training-related scripts or explainer content.· Convert project documentation into micro-trainings for IT/MSP/Operations.LMS Administration & Support:Manage end-to-end LMS operations, including course uploads, user enrollments, and access controls for staff and client users.Provide technical and functional support to users, troubleshoot issues, and ensure optimal system usage.Maintain and update training calendars, course structures, and metadata within the LMS.Content Development & Deployment:Assist in the creation, curation, and deployment of digital learning content in SCORM/xAPI formats.Coordinate with internal teams to update training materials based on evolving business needs.Ensure consistency, branding, and quality across all uploaded content.Onboarding & Automation:Implement and manage LMS-based onboarding journeys for new employees.Automate training assignments and workflows to streamline induction and orientation processes.Compliance & Reporting:Track compliance-related training modules and generate accurate reports for audits and management reviews.Monitor learning progress, send timely reminders, and ensure high completion rates.Maintain training records and certifications in alignment with internal policies and external requirements.Cross-Departmental Initiatives:Collaborate with various departments to identify learning gaps and support skill development programs.Facilitate knowledge-sharing initiatives and manage internal knowledge bases using LMS or linked platforms.Required Skills & Qualifications:Bachelor’s degree in HR, Information Systems, Education Technology, or a related field.2–4 years of hands-on experience managing an LMS (e.g., Moodle, SAP SuccessFactors, TalentLMS, etc.).Proficiency in e-learning content formats (SCORM, xAPI) and familiarity with instructional design concepts.Strong analytical skills for report generation and data interpretation.Ability to coordinate with cross-functional teams and deliver training outcomes.Excellent written and verbal communication skills.Organized, proactive, and detail-oriented.'s degree in Education, Instructional Design, Computer Science, or related field

Job Summary: We are looking for a proactive and technically skilled Helpdesk Engineer to provide Level 1 IT support both remotely and on-site. The ideal candidate will support internal users and external clients by resolving hardware, software, and basic network issues using modern MSP tools for remote access & tickets. This role also requires site visits for desktop support, installations, and routine maintenance. Strong communication skills and a customer-first approach are essential. Key Responsibilities: · Respond to support requests through the ticketing system in a timely manner. · Perform desktop support tasks both remotely and on-site, including issue resolution, software installation, and system configuration. · Troubleshoot and resolve Level 1 issues across desktops, laptops (Windows 10/11), basic server environments, and LAN/WAN networks. · Administer user accounts and permissions via Active Directory and Office 365, including password resets, mailbox creation, and license assignments. · Support firewall and network troubleshooting at a basic level (LAN/WAN understanding). · Document solutions, recurring issues, and asset details using IT documentation platforms. · Assist with backup checks, routine maintenance tasks, and escalate complex issues appropriately. · Maintain compliance with internal security protocols and client-specific standards. · Travel to client sites as needed for installations, troubleshooting, or maintenance work. Required Qualifications: · Bachelor’s degree in IT, Computer Science, or equivalent hands-on experience. · 1–3 years of experience in IT support/helpdesk roles. Proficiency with: · Windows 10/11 desktop environments · Microsoft Office 365 admin tasks (e.g., user/mailbox creation, password resets) · Active Directory basics (e.g., user management, group policies) · Basic networking (LAN/WAN, IP configuration, firewall familiarity) · Experience using ticketing system/remote support tools. · Strong troubleshooting and customer service skills. · Ability and willingness to travel to client locations. · Valid driver’s license and access to personal or company transportation. Preferred Qualifications: · Certifications such as CompTIA A+, Network+, Microsoft 365 Certified, MCSA, or ITIL. · Familiarity with backup systems, endpoint protection tools, and documentation platforms. Show more Show less

Job Description: Position: Accountant – F&B / Mini-Mart Sector Location: Chennai - India Job Type: Full-time Experience Required: 3–4 years Industry: Food & Beverage / Retail (Mini-Mart) Job Summary: We are seeking a detail-oriented and reliable Accountant with 3 to 4 years of hands-on experience, preferably in the Food & Beverage or Mini-Mart sector. The ideal candidate must be confident in handling daily accounting tasks, maintaining accurate records, and preparing timely financial reports using accounting tools like QuickBooks, Zoho Books, and Microsoft Excel. Key Responsibilities: • Manage day-to-day accounting operations including accounts payable/receivable, expense tracking, and cash flow monitoring. • Maintain financial records across multiple outlets (e.g., ZAD, Roast, Cha Cha Chai). • Ensure timely data entry and accuracy in QuickBooks and Zoho Books. • Generate financial reports for management review, including P&L, balance sheets, and outlet-level performance summaries. • Work closely with outlet managers to track inventory, food costing, and wastage reports. • Assist in monthly closing activities and budgeting processes. • Support in the preparation of VAT filings and other regulatory compliance as needed. • Reconcile supplier statements and ensure timely payment cycles. • Perform bank reconciliations and conduct monthly inventory audits across outlets. • Provide ad-hoc financial analysis and assist in internal/external audits when required. Required Skills & Qualifications: • Bachelor’s degree in accounting, Finance, or a related field. • 3–4 years of accounting experience, preferably within the F&B or Mini-Mart sector. Proficiency in: • QuickBooks • Zoho Books • Microsoft Excel (pivot tables, lookups, formulas, etc.) • Working knowledge of food costing, recipe tracking, and outlet-level financial reporting. • Strong attention to detail, time management, and organizational skills. • Ability to work independently and collaboratively with cross-functional teams. Preferred Qualities: • Experience working in a multi-outlet or multi-brand environment. • Strong communication and reporting skills. • Proactive attitude with a problem-solving mindset. Show more Show less

Job Description: Position: Accountant – F&B / Mini-Mart Sector Location: Chennai - India Job Type: Full-time Experience Required: 3–4 years Industry: Food & Beverage / Retail (Mini-Mart) Job Summary: We are seeking a detail-oriented and reliable Accountant with 3 to 4 years of hands-on experience, preferably in the Food & Beverage or Mini-Mart sector. The ideal candidate must be confident in handling daily accounting tasks, maintaining accurate records, and preparing timely financial reports using accounting tools like QuickBooks, Zoho Books, and Microsoft Excel. Key Responsibilities: • Manage day-to-day accounting operations including accounts payable/receivable, expense tracking, and cash flow monitoring. • Maintain financial records across multiple outlets (e.g., ZAD, Roast, Cha Cha Chai). • Ensure timely data entry and accuracy in QuickBooks and Zoho Books. • Generate financial reports for management review, including P&L, balance sheets, and outlet-level performance summaries. • Work closely with outlet managers to track inventory, food costing, and wastage reports. • Assist in monthly closing activities and budgeting processes. • Support in the preparation of VAT filings and other regulatory compliance as needed. • Reconcile supplier statements and ensure timely payment cycles. • Perform bank reconciliations and conduct monthly inventory audits across outlets. • Provide ad-hoc financial analysis and assist in internal/external audits when required. Required Skills & Qualifications: • Bachelor’s degree in accounting, Finance, or a related field. • 3–4 years of accounting experience, preferably within the F&B or Mini-Mart sector. Proficiency in: • QuickBooks • Zoho Books • Microsoft Excel (pivot tables, lookups, formulas, etc.) • Working knowledge of food costing, recipe tracking, and outlet-level financial reporting. • Strong attention to detail, time management, and organizational skills. • Ability to work independently and collaboratively with cross-functional teams. Preferred Qualities: • Experience working in a multi-outlet or multi-brand environment. • Strong communication and reporting skills. • Proactive attitude with a problem-solving mindset. Industry Information Technology & Services Employment Type Full-time

Company Description Missan IT Solutions is a leading IT consultancy firm based in UAE, Sharjah, with over 22 years of experience serving various business verticals. The company is known for integrating flexible global business practices with their product offerings to enhance organizational efficiencies and has a well-reputed name in the market. Role Description This is a full-time on-site role for a Graphic Designer located in Chennai. The Graphic Designer will be responsible for creating visual concepts, logos, branding materials, and typography designs as part of their day-to-day tasks. Key Responsibilities: 1. Graphic & Visual Content Design Create compelling graphics, creatives, and short video edits for social media, web, email, and campaigns. Design digital brochures, banners, and brand visuals for MISSAN and client campaigns. Maintain design consistency across assets and platforms. 2. Web & Landing Page Development Build and update WordPress landing pages, blog posts, and microsites. Optimize site performance (speed, SEO basics, responsiveness). Troubleshoot and fix UI/UX issues on websites and web apps. 3. Email & Social Media Support Build email templates (HTML or drag-and-drop tools like Mailchimp). Schedule and publish social media posts and paid creatives as per campaign plans. Collaborate with the UAE team to execute cross-channel content. 4. Digital Tools & Automation Implement basic tracking codes (e.g., Facebook Pixel, Google Tag Manager). Update CRM fields and lead forms under supervision. Assist in setting up retargeting, popups, and automation flows. Key Performance Indicators: • Design Quality: 100% on-time asset delivery with <3 revisions per design (avg) • Website Support: 48-hour turnaround for content updates; 100% accuracy on WordPress edits • Creative Engagement: Achieve 2–3% average engagement rate across campaign creatives • Turnaround Time: Minor tasks <24 hrs, major tasks <72 hrs • Support Accuracy: <2% error rate in form links, UTM tagging, or asset uploads • Collaboration Score: 90%+ feedback score from UAE marketing lead on responsiveness and teamwork • Reuse/Template Rate: 40%+ of creatives templatized for rapid reuse across campaigns Skills and Qualifications: Must-Have: • 2–3 years of experience in digital design + website design • Proficiency in Adobe Suite, Canva, Figma (or equivalent) • Hands-on WordPress CMS experience (themes, page builders like Elementor/Divi) • Basic HTML/CSS knowledge • Familiarity with Google Analytics, GTM, Meta Business Suite Nice-to-Have: • Experience in creating short marketing videos or reels • Knowledge of Mailchimp, HubSpot, Zoho Campaigns • Experience with B2B IT/Tech brands or SaaS Qualifications Graphics, Graphic Design, and Typography skills Experience in Logo Design and Branding Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Knowledge of color theory and design principles Excellent attention to detail and creativity Strong communication and teamwork skills Bachelor's degree in Graphic Design or related field

Job Description: Position: Accountant – F&B / Mini-Mart Sector Location: Chennai - India Job Type: Full-time Experience Required: 3–4 years Industry: Food & Beverage / Retail (Mini-Mart) Job Summary: We are seeking a detail-oriented and reliable Accountant with 3 to 4 years of hands-on experience, preferably in the Food & Beverage or Mini-Mart sector. The ideal candidate must be confident in handling daily accounting tasks, maintaining accurate records, and preparing timely financial reports using accounting tools like QuickBooks, Zoho Books, and Microsoft Excel. Key Responsibilities: • Manage day-to-day accounting operations including accounts payable/receivable, expense tracking, and cash flow monitoring. • Maintain financial records across multiple outlets (e.g., ZAD, Roast, Cha Cha Chai). • Ensure timely data entry and accuracy in QuickBooks and Zoho Books. • Generate financial reports for management review, including P&L, balance sheets, and outlet-level performance summaries. • Work closely with outlet managers to track inventory, food costing, and wastage reports. • Assist in monthly closing activities and budgeting processes. • Support in the preparation of VAT filings and other regulatory compliance as needed. • Reconcile supplier statements and ensure timely payment cycles. • Perform bank reconciliations and conduct monthly inventory audits across outlets. • Provide ad-hoc financial analysis and assist in internal/external audits when required. Required Skills & Qualifications: • Bachelor’s degree in accounting, Finance, or a related field. • 3–4 years of accounting experience, preferably within the F&B or Mini-Mart sector. Proficiency in: • QuickBooks • Zoho Books • Microsoft Excel (pivot tables, lookups, formulas, etc.) • Working knowledge of food costing, recipe tracking, and outlet-level financial reporting. • Strong attention to detail, time management, and organizational skills. • Ability to work independently and collaboratively with cross-functional teams. Preferred Qualities: • Experience working in a multi-outlet or multi-brand environment. • Strong communication and reporting skills. • Proactive attitude with a problem-solving mindset. Industry • Information Technology & Services Employment Type Full-time

Company Description Missan IT Solutions is a leading IT consultancy firm based in UAE, Sharjah, with over 22 years of experience serving various business verticals. The company is known for integrating flexible global business practices with their product offerings to enhance organizational efficiencies and has a well-reputed name in the market. Role Description This is a full-time on-site role for a Graphic Designer located in Chennai. The Graphic Designer will be responsible for creating visual concepts, logos, branding materials, and typography designs as part of their day-to-day tasks. Key Responsibilities: 1. Graphic & Visual Content Design Create compelling graphics, creatives, and short video edits for social media, web, email, and campaigns. Design digital brochures, banners, and brand visuals for MISSAN and client campaigns. Maintain design consistency across assets and platforms. 2. Web & Landing Page Development Build and update WordPress landing pages, blog posts, and microsites. Optimize site performance (speed, SEO basics, responsiveness). Troubleshoot and fix UI/UX issues on websites and web apps. 3. Email & Social Media Support Build email templates (HTML or drag-and-drop tools like Mailchimp). Schedule and publish social media posts and paid creatives as per campaign plans. Collaborate with the UAE team to execute cross-channel content. 4. Digital Tools & Automation Implement basic tracking codes (e.g., Facebook Pixel, Google Tag Manager). Update CRM fields and lead forms under supervision. Assist in setting up retargeting, popups, and automation flows. Key Performance Indicators: • Design Quality: 100% on-time asset delivery with <3 revisions per design (avg) • Website Support: 48-hour turnaround for content updates; 100% accuracy on WordPress edits • Creative Engagement: Achieve 2–3% average engagement rate across campaign creatives • Turnaround Time: Minor tasks <24 hrs, major tasks <72 hrs • Support Accuracy: <2% error rate in form links, UTM tagging, or asset uploads • Collaboration Score: 90%+ feedback score from UAE marketing lead on responsiveness and teamwork • Reuse/Template Rate: 40%+ of creatives templatized for rapid reuse across campaigns Skills and Qualifications: Must-Have: • 2–3 years of experience in digital design + website design • Proficiency in Adobe Suite, Canva, Figma (or equivalent) • Hands-on WordPress CMS experience (themes, page builders like Elementor/Divi) • Basic HTML/CSS knowledge • Familiarity with Google Analytics, GTM, Meta Business Suite Nice-to-Have: • Experience in creating short marketing videos or reels • Knowledge of Mailchimp, HubSpot, Zoho Campaigns • Experience with B2B IT/Tech brands or SaaS Qualifications Graphics, Graphic Design, and Typography skills Experience in Logo Design and Branding Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Knowledge of color theory and design principles Excellent attention to detail and creativity Strong communication and teamwork skills Bachelor's degree in Graphic Design or related field

The Purchase Assistant is accountable for supporting the procurement activities carried out within the organization. Your role involves managing supplier relationships, ensuring the timely and cost-effective procurement of goods and services, and maintaining accurate records of all transactions. Collaborating closely with the Purchasing Manager & Finance, you will contribute to ensuring the smooth and efficient operations of the purchasing department. You will specifically handle the back-end operations of the F&B department of Missan Group of Companies. Key Responsibilities: Procurement Support: Assist in sourcing suppliers, obtaining quotations, and preparing purchase orders for goods and services as per the company's requirements. Supplier Management: Maintain strong relationships with suppliers, negotiate prices, terms, and conditions, and ensure timely delivery of materials. Order Tracking: Monitor the status of purchase orders and follow up with suppliers to ensure timely delivery, resolving any issues related to delays or discrepancies. Inventory Management: Assist in managing inventory levels to prevent shortages or overstocking, coordinating with the warehouse or relevant departments. Support: Provide support to the front-end team in conducting inventory, recipe, and reports in the POS system from the back-end. Documentation and Record Keeping: Maintain accurate and up-to-date records of purchase orders, supplier contracts, invoices, and other relevant documents. Cost Analysis: Assist in evaluating and comparing costs of products and services to ensure that purchases are cost-effective and within budget. Coordination with Departments: Liaise with various departments to understand their purchasing needs and ensure that all purchases align with the company's requirements. Compliance: Ensure all procurement activities adhere to company policies, industry regulations, and best practices. Vendor Performance Evaluation: Participate in assessing supplier performance in terms of quality, delivery times, and pricing, and provide recommendations for improvements. Assist in Reporting: Provide assistance in generating reports related to purchase activities, spending, and savings for review by management. Qualifications: Education: A Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred. Experience: 1-3 years of experience in procurement, purchasing, or a similar role. Skills: - Strong negotiation and communication skills. - Proficiency in MS Office and POS. - Excellent organizational skills and attention to detail. - Ability to handle multiple tasks and meet deadlines. - Familiarity with supply chain procedures and inventory management of F&B.,

Job Description: Position: Accountant – F&B / Mini-Mart Sector Location: Chennai - India Job Type: Full-time Experience Required: 3–4 years Industry: Food & Beverage / Retail (Mini-Mart) Job Summary: We are seeking a detail-oriented and reliable Accountant with 3 to 4 years of hands-on experience, preferably in the Food & Beverage or Mini-Mart sector. The ideal candidate must be confident in handling daily accounting tasks, maintaining accurate records, and preparing timely financial reports using accounting tools like QuickBooks, Zoho Books, and Microsoft Excel. Key Responsibilities: • Manage day-to-day accounting operations including accounts payable/receivable, expense tracking, and cash flow monitoring. • Maintain financial records across multiple outlets (e.g., ZAD, Roast, Cha Cha Chai). • Ensure timely data entry and accuracy in QuickBooks and Zoho Books. • Generate financial reports for management review, including P&L, balance sheets, and outlet-level performance summaries. • Work closely with outlet managers to track inventory, food costing, and wastage reports. • Assist in monthly closing activities and budgeting processes. • Support in the preparation of VAT filings and other regulatory compliance as needed. • Reconcile supplier statements and ensure timely payment cycles. • Perform bank reconciliations and conduct monthly inventory audits across outlets. • Provide ad-hoc financial analysis and assist in internal/external audits when required. Required Skills & Qualifications: • Bachelor’s degree in accounting, Finance, or a related field. • 3–4 years of accounting experience, preferably within the F&B or Mini-Mart sector. Proficiency in: • QuickBooks • Zoho Books • Microsoft Excel (pivot tables, lookups, formulas, etc.) • Working knowledge of food costing, recipe tracking, and outlet-level financial reporting. • Strong attention to detail, time management, and organizational skills. • Ability to work independently and collaboratively with cross-functional teams. Preferred Qualities: • Experience working in a multi-outlet or multi-brand environment. • Strong communication and reporting skills. • Proactive attitude with a problem-solving mindset. Industry • Information Technology & Services Employment Type Full-time