Job
Description
As a Middleware Administrator L1, you will be responsible for performing tasks at the L1 level in the Middleware domain. We are seeking a candidate who is passionate about Middleware technologies and possesses the necessary skills and experience to excel in this role. Your primary responsibilities will include monitoring application performance and response times from the end-user perspective in real-time. You will be required to alert the organization in case of any performance issues and quickly identify and resolve the root cause of such problems. Additionally, you will monitor specific application transactions separately to track and measure critical operations effectively. You should be proficient in using baseline-oriented thresholds to detect deviations in application response times and trigger alerts accordingly. This will enable you to respond promptly to performance issues and ensure minimal impact on service delivery. Furthermore, you will be responsible for segmenting response-time information into network, server, and local workstation components to pinpoint bottlenecks efficiently. Your technical skills should include expertise in Oracle Forms, Oracle SSO, Oracle Portal, Oracle Reports, Internet Application Server, Oracle Web Server, Oracle WebCenter Portal, Oracle Access Manager, Oracle Internet Directory, Oracle WebLogic Server, Oracle HTTP Server, Oracle ADF, Microsoft IIS, BizTalk application, DNS applications, RHEL operating systems, etc. Proficiency in ITSM tools like ServiceNow and JIRA will be an added advantage. Other key responsibilities will involve monitoring applications, initiating shutdown and start-up procedures, generating MIS reports, managing user accounts, analyzing system events, monitoring error logs, ensuring compliance with health checklists, updating portals, logging system events and incidents, and updating SR and incident tickets in Symphony iServe Tool. Furthermore, you will be responsible for application release management, including scheduling, coordinating, and managing releases for applications. This will involve taking backups of application code, deploying new code, and restarting services as required. To excel in this role, you should possess good communication skills, problem-solving abilities, and a collaborative approach. A working knowledge of ITSM tools and ITIL processes will be beneficial for carrying out your responsibilities effectively. If you are a proactive team player with the required technical expertise and experience, we encourage you to apply for this exciting opportunity in Middleware Administration L1.,
