Microsoft License Optimization Specialist

As the IT Vendor Manager, License Optimization Specialist, you will work within the IT Vendor Management Office (VMO) and support the Global Software Governance lead in driving license usage efficiencies for Microsoft products (M365 E5 and related products, Visio, MS Project, etc.),

Key Responsibilities include:

Review and monitor the current Microsoft licenses to ensure that licences are assigned in an optimal manner based on account type and usage.

Collect and consolidate licensing assignments from the various portals and IT tools to identify licenses that may be incorrectly assigned or over assigned to the different account types.

Make recommendations based on the licensing usage and assignment data collected on whether licensing should be reclaimed.

Engage with the regional software asset managers and the infrastructure teams to investigate and collect pertinent user information which can be used to optimize license assignments.

Submit reclamation and license optimization lists that can be actioned by the infrastructure teams to reduce licensing costs.

Liaison with regional onboarding staff to collect user profile information for validating that Microsoft license assignments are aligned with employment profiles.

Liaison with regional HR staff to collect user employment statuses to ensure that Microsoft licenses have been optimized according to employment status.

Liaison with the various IT support as well as regional SAM resources to investigate generic non personal licenses assignments to validate usage and business requirements.

Provide the key Stakeholders with the appropriate reports required actions statuses (in progress, completed, pending)

Provide the VMO optimization leads with the output files needed to input into the Microsoft licensing dashboards.

Wed love to hear from you if you have ...

Strong organization and communication skills to manage, interpret, and explain licensing terms and reclamation strategies implemented to VMO and other key stakeholders.

An in-dept understanding of Microsoft enterprise licensing models with a particular focus on M365 E5, Exchange Online, Entra ID, and SharePoint licenses.

A proficiency in SAM reporting tools and Power BI dashboards

Analytical skills to analyze license usage data to identify underutilized or over-provisioned licenses.

Can develop and implement automated processes to streamline Microsoft license reclamations to reduce manual efforts.

Strong scripting skills to facilitate the automated process.