Role & responsibilities We are looking for an experienced P&C Back Office Sr Analyst to join our team, supporting a global insurers operations. The ideal candidate will have a strong understanding of the Property & Casualty (P&C) insurance lifecycle and hands-on experience managing key processes such as quoting, new business processing, policy maintenance, pre-renewal, renewal debits, and claims management . This role requires a professional with a customer-facing background who can engage effectively with stakeholders and ensure seamless policy administration. Key Responsibilities: Manage end-to-end P&C policy lifecycle activities , including quote processing, new business issuance, policy endorsements, renewals, and claims handling . Serve as a key contact for customer interactions , ensuring accurate and timely resolution of policy-related queries. Handle policy maintenance tasks , including updates, cancellations, and reinstatements. Ensure pre-renewal and renewal processes are executed smoothly, including premium calculations and adjustments. Process renewal debits and ensure accuracy in policy accounting and documentation . Work closely with internal teams and external stakeholders to drive process improvements and enhance customer experience. Maintain compliance with US insurance regulations and ensure data integrity in all transactions. Provide insights and recommendations to improve efficiency in back-office insurance operations . Key Qualifications & Experience: Minimum 1 year to 4 years of experience working for a global insurer in a P&C back-office operations role. Strong understanding of the end-to-end P&C policy lifecycle , including policy issuance, maintenance, renewals, and claims management. Prior customer-facing experience in an insurance operations environment is a must. Familiarity with US insurance market operations and regulatory requirements. Exposure to international commercial insurance services will be a bonus . Preferred certifications: III Licentiate (India), CERT CII, AINS , or equivalent industry-recognized P&C insurance certifications. Strong analytical and problem-solving skills with a focus on accuracy and compliance. Ability to work from the office and support US-facing operations . Key Skills Excellent interpersonal and comprehension skills, Excellent numeration and analytical skills, Excellent communication skills in form of oral, web chatting and email writing, Strong experience in MS Office suite of applications, Strong experience in reading and interpreting insurance related correspondences from Insurer, brokers and end customers, Strong experience in working with Insurance PAAS & Mainframe systems, For more details please reachout Menaga - 9019730400

Job Title: P&C Back Office Sr Analyst Location: Bangalore, Work from Office Model Shift: US Business Hours Facing Role About the Role: We are looking for an experienced P&C Back Office Sr Analyst to join our team, supporting a global insurers operations. The ideal candidate will have a strong understanding of the Property & Casualty (P&C) insurance lifecycle and hands-on experience managing key processes such as quoting, new business processing, policy maintenance, pre-renewal, renewal debits, and claims management . This role requires a professional with a customer-facing background who can engage effectively with stakeholders and ensure seamless policy administration. Key Responsibilities: Manage end-to-end P&C policy lifecycle activities , including quote processing, new business issuance, policy endorsements, renewals, and claims handling . Serve as a key contact for customer interactions , ensuring accurate and timely resolution of policy-related queries. Handle policy maintenance tasks , including updates, cancellations, and reinstatements. Ensure pre-renewal and renewal processes are executed smoothly, including premium calculations and adjustments. Process renewal debits and ensure accuracy in policy accounting and documentation . Work closely with internal teams and external stakeholders to drive process improvements and enhance customer experience. Maintain compliance with US insurance regulations and ensure data integrity in all transactions. Provide insights and recommendations to improve efficiency in back-office insurance operations . Key Qualifications & Experience: Minimum 1 year to 4 years of experience working for a global insurer in a P&C back-office operations role. Strong understanding of the end-to-end P&C policy lifecycle , including policy issuance, maintenance, renewals, and claims management. Prior customer-facing experience in an insurance operations environment is a must. Familiarity with US insurance market operations and regulatory requirements. Exposure to international commercial insurance services will be a bonus . Preferred certifications: III Licentiate (India), CERT CII, AINS , or equivalent industry-recognized P&C insurance certifications. Strong analytical and problem-solving skills with a focus on accuracy and compliance. Ability to work from the office and support US-facing operations . HR Recruiter Bhavana 9353900652

Client : Luxury modular design brand (Name Hidden) Company Description Our client is a luxury lifestyle manufacturing and retail company based in Bengaluru. With over 27 years of in-house manufacturing, the company specializes in furniture, home decor, and accessories. Sub-brands include Sofas & Full Home interiors, all aimed at creating outstanding products to enhance lives. Position : Senior Design & Sales Manager (Designation can be discussed based on current job role and company regulations) Gender : Female Exp : 10+ years in Design cum Sales CTC : Open for discussion Location : Gurgaon Note : Should be available for F2F Discussion at office Skills and Requirements : Minimum 10 years experience in Designing homes ( can be from Architect firms too) 3-5 Years experience in Modular Kitchen design & sales (only from Premium brands) They should have handled at least 100 projects above 50 lakhs & 20 projects above 1 Cr They will have Design associates under them to conduct designing on software & working on production drawings, their key performance will be based on experience in Designing Luxury homes & ability to handle HNI clients.

Looking for Front Office Executive Good communication in English & Kannada Handling calls, transfer calls, attending visitor, arranging & coordinating meetings with outsider vendors and internal department wise. Assist in various administrative tasks Basic Knowledge of Computer and Internet Time management, client management,phone call management, staff management , Courier Management and other Handling Housekeeping & Security Flexible to work Location: BTM Layout 2nd Stage (Bangalore) Role & responsibilities Looking for candiates near to BTM Layout (5 - 7 kms radius)

Role & responsibilities This role is for a Senior Business Execution Consultant Operations Lead within the Payments Command Center team: The Payments Command Center (PCC) is comprised of 2 sites (Hyderabad & Charlotte) responsible for supporting payment processing operations groups and, through them, our customers, and businesses by: monitoring of WFs end-to-end payment flows; management of alerts; and centralized & structured incident communication. PCC sites operate 24x7x365 including remote responsibilities across multiple time zones, on-call responsibility for critical issues that impact the payment ecosystem. The PCC will work across all WF LOBs and Payments Technology teams to provide the above support for all Payment rails (e.g. Wire, ACH, RTP, etc). This role is pivotal in providing real-time monitoring, management, and resolution of critical customer queries in the payments ecosystem. The ideal candidate will possess excellent Payments Domain Knowledge, problem-solving skills, Crisp and Clear Communication, strong customer focus, and the ability to operate under time-sensitive conditions. Responsibilities 1. Real-Time Monitoring: Maintain and provide support in a 24x7 model for the most complex and broad technological business solutions which have direct and significant impact on Wells Fargos strategic payments objectives. Monitor & manage day to day operations of the command center ensuring all payment processes and tasks functioning smoothly and efficiently. Oversee real-time monitoring of payment systems, identifying and resolving any issues or disruptions promptly. Monitor payment transaction systems, queues, and dashboards for performance, delays, and anomalies. Proactively detect issues and alerts that could affect clients payment flows and address them promptly. 2. Client Query Management: Serve as the primary point of contact for handling and resolving critical client queries in real time. Collaborate with internal teams such as Operations, IT, Product & GTM to ensure timely resolution of client issues. Provide accurate and clear communication to clients regarding issue status, solutions, and follow-ups. Proven ability to assimilate and correlate issues and articulate their collective relevance to the organization for awareness. 3. Incident Management: Act as a point of contact for payment-related incidents, coordinating the response and resolution efforts across relevant teams. Facilitate communications to internal partner groups, management and other interested parties regarding overall payment system status, volumes, health, and issues/incidents. Ensure timely communication and escalation of critical incidents to senior management and other stakeholders. Develop and maintain incident response protocols, ensuring the team is prepared to handle various scenarios. Maintain an incident log and develop post-mortem reports for key client-impacting issues. 4. Stakeholder Coordination: Coordinate closely with internal teams within Ops and Tech to drive resolution and enhance service quality. Actively contribute to improving processes for better client experience Monitor KPIs and analyze trends to identify areas and report operational improvement. Maintain an active relationship with global stakeholders, effectively syndicating on relevant issues, influencing to arrive at right decisions. Interact and communicate with the business partners / requestors on regular basis to help them manage their expectations. Adhering to timelines on stakeholder deliverables. Risk & Controls Mindset: Ensure operational practices are followed with relevant risk standards, policies, and regulations to maintain an effective control environment Responsible for Business Continuity, Breaches/Incidents and Quality Assurance Ensure updating of SOPs/ Issue Logs/ Exception Logs. Ensure that the Daily Checklist is signed off and filed correctly. Ensure effective Quality Check process in place. Perform and implement monthly/Quarterly/Annual, control checks/self-assessment to avoid any leakages and gaps. Essential Qualifications: Minimum of 7 years of experience in Payment Operations, Incident management, client Support or Information Technology or equivalent knowledge of payments and payment technology. Ability to understand payment flow topics from a strategic and business perspective in order to translate that in executive language. 5+ years of Experience in payments/ Operations command center / Customer service or Relevant experience. For more details please reachout Menaga-9019730400

Job Role : P&C Insurance Analyst Company Name : M.Phasis Location: Bangalore, Work from Office Model Shift: US Business Hours Facing Role Experience : Minimum 1+ yr Interview Mode : Virtual *Notice Period : Immediate to 30 days only* *Budget : Maximum 4.5 LPA only* About the Role: We are looking for an experienced P&C Back Office Sr Analyst to join our team, supporting a global insurers operations. The ideal candidate will have a strong understanding of the Property & Casualty (P&C) insurance lifecycle and hands-on experience managing key processes such as quoting, new business processing, policy maintenance, pre-renewal, renewal debits, and claims management . This role requires a professional with a customer-facing background who can engage effectively with stakeholders and ensure seamless policy administration. Key Responsibilities: Manage end-to-end P&C policy lifecycle activities , including quote processing, new business issuance, policy endorsements, renewals, and claims handling . Serve as a key contact for customer interactions , ensuring accurate and timely resolution of policy-related queries. Handle policy maintenance tasks , including updates,cancellations, and reinstatements. Ensure pre-renewal and renewal processes are executed smoothly, including premium calculations and adjustments. Process renewal debits and ensure accuracy in policy accounting and documentation . Work closely with internal teams and external stakeholders to drive process improvements and enhance customer experience. Maintain compliance with US insurance regulations and ensure data integrity in all transactions. Provide insights and recommendations to improve efficiency in back-office insurance operations . Key Qualifications & Experience: . Strong understanding of the end-to-end P&C policy lifecycle , including policy issuance, maintenance, renewals, and claims management. Prior customer-facing experience in an insurance operations environment is a must. Familiarity with US insurance market operations and regulatory requirements. Exposure to international commercial insurance services will be a bonus . Preferred certifications: III Licentiate (India), CERT CII, AINS , or equivalent industry-recognized P&C insurance certifications. Strong analytical and problem-solving skills with a focus on accuracy and compliance. Ability to work from the office and support US-facing operations . Contact : 8431234240, reference is also welcomed.

Job Title: P&C Back Office Sr Analyst Positions : 20 Location: Bangalore, Work from Office Model Shift: US Business Hours Facing Role About the Role: We are looking for an experienced P&C Back Office Sr Analyst to join our team, supporting a global insurers operations. The ideal candidate will have a strong understanding of the Property & Casualty (P&C) insurance lifecycle and hands-on experience managing key processes such as quoting, new business processing, policy maintenance, pre-renewal, renewal debits, and claims management . This role requires a professional with a customer-facing background who can engage effectively with stakeholders and ensure seamless policy administration. Key Responsibilities: Manage end-to-end P&C policy lifecycle activities , including quote processing, new business issuance, policy endorsements, renewals, and claims handling . Serve as a key contact for customer interactions , ensuring accurate and timely resolution of policy-related queries. Handle policy maintenance tasks , including updates, cancellations, and reinstatements. Ensure pre-renewal and renewal processes are executed smoothly, including premium calculations and adjustments. Process renewal debits and ensure accuracy in policy accounting and documentation . Work closely with internal teams and external stakeholders to drive process improvements and enhance customer experience. Maintain compliance with US insurance regulations and ensure data integrity in all transactions. Provide insights and recommendations to improve efficiency in back-office insurance operations . Key Qualifications & Experience: Minimum 1 year to 4 years of experience working for a global insurer in a P&C back-office operations role. Strong understanding of the end-to-end P&C policy lifecycle , including policy issuance, maintenance, renewals, and claims management. Prior customer-facing experience in an insurance operations environment is a must. Familiarity with US insurance market operations and regulatory requirements. Exposure to international commercial insurance services will be a bonus . Preferred certifications: III Licentiate (India), CERT CII, AINS , or equivalent industry-recognized P&C insurance certifications. Strong analytical and problem-solving skills with a focus on accuracy and compliance. Ability to work from the office and support US-facing operations . Key Skills Excellent interpersonal and comprehension skills, Excellent numeration and analytical skills, Excellent communication skills in form of oral, web chatting and email writing, Strong experience in MS Office suite of applications, Strong experience in reading and interpreting insurance related correspondences from Insurer, brokers and end customers, Strong experience in working with Insurance PAAS & Mainframe systems, Why Join Us? Opportunity to work with a global insurance brand and gain deep industry exposure. Career growth prospects in P&C insurance operations and leadership . Collaborative and professional work environment with a focus on continuous learning and development . If you meet the above qualifications and are eager to grow in a dynamic P&C insurance role , we invite you to apply! IF INTERESTED DO SHARE YOUR RESUME TO ta129@matrixhrservices.com or 9019930479

Position: BIM Modeler Exp : 4 - 15 yrs. CTC : Best in the market Project location : Chennai (Head office) About Client company : Our client is an Indian multinational conglomerate, with interests in industrial technology, heavy industry, engineering, construction, manufacturing, power, information technology, defence and financial services. It is headquartered in Mumbai, Maharashtra. Must Have Skills : Should have handled Data Centre projects. Role : BIM Modelers, including those specializing in data centers, to create and manage digital 3D models of structures using BIM software like Revit. These professionals are responsible for developing and updating models, generating construction drawings, and ensuring data accuracy and consistency across different models. They also play a key role in design coordination, clash detection, and quality control Specific Skills Required: Proficiency in BIM software, particularly Revit. Strong understanding of BIM standards and protocols. Excellent communication and coordination skills. Ability to work effectively in a team environment. Knowledge of data center design and construction is a plus.

Job Title: Process Trainer Reports To (Title): Training Lead Job Location: Bangalore Job Summary: We are seeking an experienced Mortgage trainer, manage multiple training requirements and its implementation and measure its impact. A successful candidate will be passionate about learning and excited about the prospect of leading by example. Job Responsibilities: Requirements : • Past Mortgage Originations experience to design, develop and deliver training with two or more years of experience • Must have excellent presentation skills • Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance • Identifying training needs by consulting with business stakeholders and using needs assessments • Developing and delivering training solutions that meet business needs • Optimizing training processes for efficiency • Manage supply chain in terms of planning, organizing, ensuring high conversion and retention from onboarding new hires till handover to business • Exhibit agility in both method and approach to accommodate planned and ad hoc requirements of the business Competency Requirement (with desired proficiency level): • Communication Skills (Oral and Written) Advanced • Mortgage Domain – Expert • Evaluating others – Advanced • Facilitation Skills – Advanced • Instructional Design – Intermediate • People Management – Advanced • Employee Engagement – Advanced • Stakeholder Management - Advanced • Excel Skills – Intermediate • Flexibility, Integrity and Accountability - Expert Additional Requirement: Graduate in any field Experience/certification in Mortgage industry with expertise to loan processing & Initial Underwriting in US Residential Mortgage. IF INTERESTED DO SHARE YOUR RESUMES TO ta129@matrixhrservices.com or 9019930479

Greetings, Company Name: M.Phasis Job Role: Call Center Representative Job Location: Chennai & Pune Interview Process : F2F Experience : Freshers to 5 yrs CTC: Maximum Budget 4.5 LPA Work Mode : WFO only *Shift : Night Shift Only* Notice Period : Immediate to 15 days. Freshers can also apply. *Candidate who has Excellent Communication can apply for the Job* Essential Job Functions: Drive Customer Delight Conduct outbound and inbound mortgage customer service calls from a call center environment. Via phone, process residential loan applications according to established company and regulatory guidelines with specific attention to compliance and loan quality Send, receive and review application and disclosure packages from borrowers. Meet Service Level Agreements Utilize systems for registering high quality loans. Understand and articulate financial calculations and current rate/pricing. Use excellent follow-up skills. Partner with operations teams to ensure the seamless transfers. Requirements: Must be self- motivated with high energy & a positive attitude. Must have excellent phone etiquette with articulate use of the English language. Bilingual or multi-lingual preferred Must be detail oriented & results driven with a focus on customer service. Must have excellent interpersonal, follow-up & relationship building skills. Must have excellent written and communication skills as well as the ability to use different computer software programs related to loan origination and customer relationship management. Call center or telemarketing experience preferred.

Requirements: 2+ years of current experience in Financial Services with Loan Processing experience preferred Knowledge of processing, underwriting and closing procedures Excellent customer service and communication skills Detail oriented and excellent organizational skills Able to prioritize multiple competing tasks and manage time effective in a fast paced environment Problem-solver with strong analytical skills Adheres to directives, procedures and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Ability to obtain NMLS-MLO Licenses preferred

Company profile : Our client is a multinational footwear, apparel and fashion accessories manufacturer and retailer of Moravian origin, headquartered in Lausanne, Switzerland. The corporation is one of the world's leading shoemakers by volume with 150 million pairs of shoes sold annually. Position : Store Manager Location : Pan India - Branches across all these areas Qualification : 10th + 12th + Graduation (No backlogs) Age : 37 Max Exp : 1+ Exp as a Department manager / Store Manager / Restaurant manager / Assistant restaurant manager Interview mode : 1st round VC Interview 2nd round VC interview Store Manager responsibilities include: Developing store strategies to raise customers pool, expand store traffic and optimize profitability Meeting sales goals by training, motivating, mentoring and providing feedback to store staff Ensuring high levels of customers satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards Report on buying trends, customer needs, profits etc Propose innovative ideas to increase market share Conduct personnel performance appraisals to assess training needs and build career paths Deal with all issues that arise from staff or customers (complaints, grievances etc) Be a shining example of well behaviour and high performance Additional store manager duties as needed

Role & responsibilities 2+ years of current experience in Financial Services with Loan Processing experience preferred Knowledge of processing, underwriting and closing procedures Excellent customer service and communication skills Detail oriented and excellent organizational skills Able to prioritize multiple competing tasks and manage time effective in a fast paced environment Problem-solver with strong analytical skills Adheres to directives, procedures and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Ability to obtain NMLS-MLO Licenses preferred For more details share your update cv- ta122@matrixhrservices.com