Manager - Tele Collections

4 - 8 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for leading tele collections for the housing portfolio with a focus on improving early bucket collections. Additionally, you will manage pre-delinquency campaigns through external vendors and implement strategies and processes based on customer feedback received through various campaigns. You will also take charge of strategic initiatives such as OD/LPC collections through the tele collections team. Your role will involve managing partners and implementing automated tools to ensure a seamless customer experience. The ideal candidate should have a minimum of 4-7 years of experience in collections. A graduate degree is required, and a Masters or Postgraduate qualification is preferred.,

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Tata Capital logo
Tata Capital

Financial Services

Mumbai Maharashtra

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