Job description The specific responsibilities of this position will be the following: Obtains orders from various sales platforms and executes the same. Identify issues with orders such as incomplete address, phone number or email address In case of such issues, reach out to the customer and get proper details to dispatch the order To be able to execute order processing (manifest and packing orders) Convert abandoned cart orders into sales. To obtain customer reviews for sold products. Maintain and update the customer Database. Regular phone calls and strong follow-ups with existing and potential customers Communicating with the customers to Resolve order issues Manage & Resolve Customer Returns Increase or maintain the level of business activity or revenue. Prepare and submit Daily, Weekly & Monthly reports Answer queries about the products from customers on social media, website, Chat and Phone. Stock intake to be checked and accounted for in the inventory and tracking sheet. Requirements Minimum 2 years of Experience in E-Commerce Operations and Customer Handling Proficiency in English is a must. Proficiency in Hindi - considered an added advantage. Deliver exceptional results to convert potential customers into sales orders. Proficient in computer skills with Microsoft Office Excellent communication, collaboration, and people management skills. Great interpersonal, presentation and communication skills

Role & responsibilities Record day-to-day financial transactions in the general ledger. Maintain and update financial records, including expenses, income, and bank transactions. Reconcile bank statements and other financial documents. Stay updated on tax regulations and compliance requirements - TDS & GST. Process invoices, payments, and receipts. Manage accounts payable and receivable functions. Track and report on variances between budgeted and actual expenses. Identify and resolve discrepancies or issues in financial records. Provide support during internal and external audits. Generated monthly Profit & Loss and cash flow statements Maintained petty cash and credit card. Reconciled payment gateways and e-commerce settlements. Managed multi-company accounting and audit documentation Coordinated vendor payment. Coordinate with auditors to achieve zero audit objections Processed payroll for employees Ensured accurate statutory deductions (PF, ESI, PT) Managed attendance, leave tracking, and employee database Coordinated recruitment, onboarding, and HR compliance Handled team escalations and HR documentation end-to-end Job Requirements & Qualications Bachelor's Degree in Accounting & Finance. 3+ years of relevant nancial or accounting experience. Experience (or a career goal to be) in an e-commerce environment is strongly preferred. Knowledge of General bookkeeping, Excel, and Payroll. Adding advantage - Zohobooks. Able to work independently, assume responsibility for project deliverables, and work effectively within deadlines.

Job Description: We are seeking a proactive and analytical SEO Executive to join our fast-growing IshqME team . The ideal candidate will have 03 years of hands-on experience in On-Page and Off-Page SEO , with a strong understanding of current SEO trends and Google algorithm updates . Experience in content writing will be considered a major advantage , especially for creating SEO-friendly product descriptions, blogs, and landing pages. Key Responsibilities: On-Page SEO (Product & Category Focused): Optimize product pages, category pages, and landing pages with targeted keywords. Conduct keyword research using tools like Google Keyword Planner, SEMrush, or Ahrefs. Write SEO-optimized meta titles, descriptions, and image alt tags. Improve internal linking, page structure, and content relevance for better crawlability. Monitor and improve site health, page speed, mobile performance, and Core Web Vitals. Off-Page SEO (eCommerce-Relevant Strategies): Build high-quality backlinks through eCommerce-related guest posts, outreach, PR submissions, and partnerships. Monitor backlink profiles and perform competitor link audits. Follow Google's latest updates, including spam policies, Core Updates, and Helpful Content Updates. eCommerce SEO Trends & Technical Optimization: Stay updated with SEO techniques for Shopify, WooCommerce, Magento, or other eCommerce platforms. Optimize for rich snippets, product schema, and voice search. Use tools like Google Search Console, Google Analytics, Screaming Frog, and SEO plugins. Preferred Skills: Shopify Experience Needed. Familiarity with product page SEO, faceted navigation, and structured data. Basic understanding of HTML/CSS is a plus. Strong analytical mindset with attention to performance metrics and keyword rankings. Bonus Advantage: Content Writing Skills: Ability to write product descriptions, SEO blogs, and category page content that is optimized and conversion-focused.