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4 Job openings at LRQA group
Assessor

Delhi, Delhi

0 years

INR Not disclosed

Work from Office

Not specified

Job ID:42267 Location:New Delhi : Unit No.PSP,C02-002 Position Category:Assessors Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, ESG, food safety and quality, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. LRQA is a global business that’s invested in the future of your career and the planet, fusing sustainability and purpose to drive positive change. Operating in over 160 countries, we have earned our name as worldwide experts across assessment, advisory, inspection and cybersecurity services, helping our clients build safer, fairer, more secure and sustainable businesses. Here, you’ll get to work for one of the world’s leading global assurance providers, alongside some of the best people in the industry, whose diversity and collective intelligence drives us forward. In our culture of excellence, it is our people that reflect who we are, together sharing a burning ambition to succeed, alongside a strong sense of purpose and mutual respect. Role Purpose LRQA is looking for (Senior) Social Compliance Auditor for India with an excellent opportunity to work in a multinational organization, that is growing consistently and rapidly Who you are Are you thrilled by the idea of working in a business that aims tackle the world’s biggest challenges? Do you want to work: on environmental, social and governance issues with an amazing team of like-minded creative thinkers in a fast-paced dynamic environment for some of the biggest and most forward-looking brands in the world Key Responsibilities: Undertake social compliance assessments based on LRQA social compliance assessment procedures and specific client expectations outlined in Field Instruction (FI). Deliver quality report according to LRQA and client protocols and timelines; Maintain knowledge of LRQA social compliance assessment procedures and local labor laws; Interactions primarily with internal team members, such as training, coordinator and administrative. Maintain knowledge of LRQA social compliance assessment procedures and local labor laws. Work with team members(co-Assessors) to accomplish tasks during on-site assessment and reporting process. Adhere to all company policies relating to integrity and confidentiality of information. Stay high integrity for schedule leakage, unhealthy consultant on site and bribery attempts. Adhere to all company policies relating to integrity and confidentiality of information. Other assignments as needed. The successful candidate should be able to demonstrate the following: Degree in a major of Law, HR, Occupational Health and Safety or Environment / an advanced degree is preferred Customer service orientation and results orientated, strong business acumen Effective problem solving and negotiation skills Good command of English verbal and written, communication skills. Proficiency in Microsoft Word, Excel, PowerPoint, Internet-research /reporting/analysis tools Maintains a global perspective and is culturally sensitive and aware Highest level of personal and professional integrity and ethics. Comfortable with confrontation, with a diplomatic and easy demeanor Ability to operate in a multi-cultural environment with persons of varying socio-economic status Ability to handle sensitive and confidential information. Minimum one (1) year of experience in social compliance auditing and 100 social compliance audit days (verifiable) APSCA RA / CSCA is highly preferable SA8000 Auditor Certification, RBA, BSCI Certification or equivalent is a plus Possess knowledge of International and local labor standards and human rights issues are preferred Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

Customer Service Officer

Mumbai, Maharashtra

0 years

Not disclosed

On-site

Not specified

Job ID:42443 Location:Mumbai: Solitaire Corporate Park Position Category:Administration/Business Support Position Type:Employee Regular Role purpose: To provide high level administrative support against defined procedures, with autonomy over workload to meet business needs. Undertakes a wide range of complex administrative activities and resolves complex queries. May include delegation and monitoring of other’s work. Key Responsibilities: Identify and suggest improvements to administration processes and procedures. Assist Co-ordinator/ managers with the implementation of new administrative processes and procedures within the team. Ensures documentation/data/information and tasks relevant to the individual are planned, evaluated and processed in accordance with local business requirements and agreed deadlines. Review & analyse data to provide management information/statistics, including the identification and reporting of process failures, to support the overall delivery of processes. Deal with complex queries and build relationships with internal/external clients, as appropriate, including resolution of service problems To coach other team members, as appropriate, to achieve effective knowledge transfer and application Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints Technical / Professional Qualifications / Requirements: Bachelor degree from reputable university. Good knowledge of Microsoft packages; Excel, Word & Outlook (as a minimum). Previous experience from a customer orientated background. Excellent interpersonal and team working skills SAP knowledge in particular Business by Design; advantageous Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

Subject matter expert - Record to report

Mumbai, Maharashtra

10 years

None Not disclosed

On-site

Not specified

Job ID:42137 Location:Mumbai : India Management Office Position Category:Finance Position Type:Employee Regular Who is LRQA? LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future. What do we do? We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation. From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them. LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets. The next chapter for LRQA The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider. Role Purpose: The Subject Matter Expert - Record to Report (RTR) will have overall responsibility for managing the day-to-day operations of the RTR processes at LRQA, ensuring alignment with the company’s financial objectives. You will work closely with the Global Process Owner (GPO) to monitor and manage the performance of Infosys, our outsourced service provider, ensuring that service levels meet or exceed agreed SLAs and KPIs. In addition to overseeing operations, you will lead process transitions, ensuring smooth handovers and team readiness through knowledge transfer and training. You will also collaborate with Infosys to identify and implement process improvements, including automation initiatives, to increase efficiency and effectiveness. The role requires strong stakeholder management to foster collaboration and drive continuous improvements across the RTR function. Key Responsibilities: Operational Management: Ensure RTR processes meet or exceed SLAs and KPIs. Act as the first point of escalation for service-related issues, mitigating risks and driving resolution. Process Transition & Change Management: Lead the end-to-end transition of RTR processes, including team setup, knowledge transfer, and training. Communicate and manage process changes, ensuring adoption across stakeholders. Process Improvement & Automation: Collaborate with Infosys on process standardization and automation initiatives to drive continuous improvement in RTR activities. Stakeholder Collaboration: Build strong relationships with internal teams and Infosys to ensure effective service delivery. Promote the outsourced service model and provide guidance on process improvements. Documentation & Reporting: Maintain clear, standardized process documentation and ensure regular reporting on RTR performance and improvements. Technical / Professional Qualifications / Requirements: Bachelor's degree in Finance or related field. MBA and professional accounting qualifications (ACA, ACCA, CIMA, ICWA) are a plus. Experience: 10+ years in RTR, with strong expertise in general ledger management, preferably within a Shared Service environment. Process Improvement: Proven experience in process optimization, automation, and driving continuous improvement. Technical Skills: Advanced MS Office skills (especially Excel) and familiarity with ERP systems (SAP ByD preferred). Leadership & Communication: Strong stakeholder management, problem-solving, and communication skills. Ability to lead cross-functional teams and drive change effectively. This role offers the chance to influence the strategic direction of RTR processes within LRQA, leading improvements, innovations, and transitions that will shape the future of financial operations. If you’re a proactive and experienced finance professional with a passion for process optimization, we’d love to hear from you. Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

Sales Executive - Inside Sales South/East India

ahmedabad, gujarat

5 - 9 years

INR Not disclosed

On-site

Full Time

LRQA is a global assurance provider committed to leading market initiatives and expertise in risk management. With a presence in 150 countries and a team of over 5,000 experts, LRQA supports more than 61,000 clients across diverse sectors. The focus is on guiding clients towards a safer, sustainable future. As a Business Development professional at LRQA, your role is to expand the client network, increase sales, engage inactive clients, assist sales teams, and acquire new business. This includes generating new client contacts, supporting external sales with leads, securing transactional contracts, collaborating with Operations and Customer Service, and working with marketing to generate high-quality leads. Key Responsibilities: - Proactively engage with customers to identify potential clients. - Utilize Salesforce for tracking leads, analyzing data, and qualifying prospects. - Create new sales opportunities through follow-ups and cold outreach strategies. - Manage active leads within your designated region and understand customer needs. - Stay informed about products, services, and the competitive landscape. - Develop and maintain a comprehensive customer database for effective outreach. - Collaborate with External Sales teams and marketing for lead generation. - Ensure efficient quoting processes and maintain profitability for contracts. - Foster strong relationships with customer service and technical teams. - Collect client feedback and address concerns with internal teams. - Maintain communication with sales colleagues and business development community. - Monitor client meetings, report on competitor activities, and participate in sales reviews. - Represent LRQA at industry events and enhance visibility through presentations. - Adhere to LRQA Governance Procedures and pursue professional development opportunities. - Contribute to enhancing LRQA's reputation and supporting business improvement initiatives. Professional Qualifications / Requirements: - Bachelor's degree with experience in manufacturing, power, or energy sectors. - Minimum 5 years in lead generation, sales/marketing, and client relations with a proven contract acquisition record. - Strong ability to identify client opportunities and execute strategies. - Proficiency in cold calling, effective communication, financial information, and commercial awareness. - Knowledge of sales principles and CRM systems, preferably Salesforce. - Excellent organizational and multitasking skills. - Strong interpersonal skills for influencing clients and colleagues. - Self-motivated and proactive in technical settings. - Ability to analyze market intelligence for strategic sales decisions. - Team player in a global, multicultural environment. LRQA values Diversity and Inclusion, aiming to create an inclusive culture that embraces different perspectives. Join LRQA's diverse team and contribute to a safer, more sustainable future while enhancing the reputation and business improvement initiatives of LRQA.,

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