We are seeking a data-driven and collaborative Program Manager to join our Global Partner Program Office. This role will focus on partner performance analytics, retention strategies, and program compliance. The ideal candidate will have experience in channel operations, strong analytical skills, and a passion for optimizing partner engagement and success. This role will report to the Sr Director of Global Channel Programs. Key Responsibilities Performance & Analytics Develop and maintain partner performance dashboards and scorecards. Analyze partner data to identify trends, opportunities, and areas for improvement. Collaborate with cross-functional teams to implement data-driven strategies for partner growth and retention. Partner Retention & Engagement Design and execute partner retention programs and initiatives. Monitor partner satisfaction and address concerns proactively. Facilitate regular communication and feedback loops with partners. Ensure adherence to partner program policies and guidelines. Manage deal registration processes and track MDF ROI. Support the development and maintenance of partner portals and tools. Program Compliance & Operations Ensure adherence to partner program policies and guidelines. Manage deal registration processes and track MDF ROI. Support the development and maintenance of partner portals and tools. Ensure adherence to contractual obligations, including compliance with program guidelines, certifications, and reporting requirements. Track partner performance against contractual terms to identify underperformance or breaches. Maintain partner compliance dashboards and audit trails. Support partner promotion processes based on performance metrics, certification levels, and strategic alignment. Participate in the partner deauthorization process, including documentation and communication, where necessary. Requirements bachelors degree in Business, Computer Science, or related field. 3+ years of experience in program management, channel operations, or related roles. Strong analytical and problem-solving skills. Proficiency in data visualization tools and CRM systems. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment.

We are seeking a data-driven and collaborative Program Manager to join our Global Partner Program Office. This role will focus on partner performance analytics, retention strategies, and program compliance. The ideal candidate will have experience in channel operations, strong analytical skills, and a passion for optimizing partner engagement and success. This role will report to the Sr Director of Global Channel Programs. Key Responsibilities Performance & Analytics Develop and maintain partner performance dashboards and scorecards. Analyze partner data to identify trends, opportunities, and areas for improvement. Collaborate with cross-functional teams to implement data-driven strategies for partner growth and retention. Partner Retention & Engagement Design and execute partner retention programs and initiatives. Monitor partner satisfaction and address concerns proactively. Facilitate regular communication and feedback loops with partners. Ensure adherence to partner program policies and guidelines. Manage deal registration processes and track MDF ROI. Support the development and maintenance of partner portals and tools. Program Compliance & Operations Ensure adherence to partner program policies and guidelines. Manage deal registration processes and track MDF ROI. Support the development and maintenance of partner portals and tools. Ensure adherence to contractual obligations, including compliance with program guidelines, certifications, and reporting requirements. Track partner performance against contractual terms to identify underperformance or breaches. Maintain partner compliance dashboards and audit trails. Support partner promotion processes based on performance metrics, certification levels, and strategic alignment. Participate in the partner deauthorization process, including documentation and communication, where necessary. Requirements bachelors degree in Business, Computer Science, or related field. 3+ years of experience in program management, channel operations, or related roles. Strong analytical and problem-solving skills. Proficiency in data visualization tools and CRM systems. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment.