Role & responsibilities Configure and Administer SIEM (Security Incident and Event Management) tool. Administer Email Gateway technologies. Proxy log analysis and leverage for investigation. Endpoint detection and response platform and policy management. Analyze and assess security incidents and escalate to appropriate internal teams for additional assistance. Responsible for investigating incidents, analyzing attack methods, researching new defense techniques and tools, developing security policy, and documenting procedures for SOC. Malware analysis and other attack analysis to extract indicators of compromise. Perform data security event correlation between various systems. Prepare reports, summaries, and other forms of communication that may be both internal and client facing. Periodic upgradation/creation of correlation rules based on emerging threats and requirement following MITRE Attack US-Cert and other TTP sources. Lead Information security analyst, having an experience of 4+ years in incident management, log analysis and troubleshooting of network and security related issues. Comprehensive management and technical experience in building and leading large-scale SOC (Security Operations Center) Building Security Operations Center and/or Incident Response Team from scratch. Implementation-of and building-content-in technologies like SIEM, SOAR and Cloud Security Solutions. Building Security Metrics that will help customers/management to understand the effectiveness and gaps in Incident Management and over all Cyber Security posture. Working with customers requirement gathering, on-boarding, technical discussions, report walk-throughs. Working alongside teams like Compliance and VAPT Exposure to related areas of cybersecurity including Host Security, Network Security, IAM, Vulnerability Management, Penetration Testing, Compliance etc. Develop security scope, KPIs, policies and procedures for various SOC activities. Defined workflows for the day-to-day operations of SOC Ensure timeline, scope, quality & resource is managed accordingly with committed deliverables. Developed Playbooks for analysis and incident remediation Participate in security design discussion with various teams (technical and management) and provide advice on how SOC can be used effectively. Installing, updating, upgrading SIEM solution. Preferred candidate profile 8+ years working in the Security operations Centre. Bachelor's Degree in engineering or higher preferred Excellent knowledge of Intrusion Detection (deep TCP/IP knowledge, and Cyber security), various operating systems (Windows/UNIX), and web technologies (focusing on Internet security) Ability to read and understand packet level data Intrusion detection and prevention and Network Security Products (IDS/IPS, firewalls, etc.) Host Security Products (HIPS, AV, scanners, etc.) Significant experience with and expertise in creating event correlation logic and rules. Significant experience and expertise in using security information event management platforms (SIEM) for searching and correlating events.

Position Title: Manager IT Services Job Overview: We are seeking an experienced Manager to oversee IT End User Services, Network Operations Center (L1 and L2), System Administration (L1 and L2), and the Service Desk teams. The role involves managing IT support operations to ensure high availability, security, and performance of IT services. The ideal candidate will have strong leadership skills, technical understanding of Networks and Systems, and the ability to deliver exceptional customer service. Key Responsibilities : 1. Leadership & Team Management: Lead, mentor, and manage IT support teams. Drive resolution of issues/incidents within SLAs. Conduct performance reviews and support professional growth. Foster a collaborative and customer-centric culture. Oversee staffing requirements and recruit right candidates. Ensure effective communication with business owners and IT groups. 2. Network Administration: Monitor and manage Network incidents for multiple Datacenters and branches. Handle network outages and escalations. Optimize NOC processes and tools. Maintain documentation of network configurations and policies. Generate reports on network performance and incident resolutions. Manage relationships with Telco vendors. 3. System Administration: Oversee management and maintenance of IT systems and infrastructure. Ensure security, reliability, and performance of systems. Conduct routine maintenance, upgrades, and troubleshooting. Collaborate with IT Engineering team for technological improvements. 4. Service Desk & End User Support: Oversee IT service desk operations ensuring requests and incidents are handled efficiently. Optimize service desk workflows and enhance user experience. Establish KPIs for service desk performance. Ensure high-quality end-user support for hardware, software, networking, and access issues. Develop IT support policies and procedures for end-user services. 5. Strategic Planning: Develop strategies for IT support services focusing on continuous improvement and cost optimization. Assess current IT infrastructure and support processes for automation and modernization opportunities. 6. Reporting & Continuous Improvement: Define and track KPIs for IT service delivery. Provide regular reporting to senior management on team performance and incident trends. Drive initiatives for improving efficiency, user satisfaction, and IT service quality. Stay updated on industry trends and emerging technologies. Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field. Master’s degree or relevant certifications (e.g., ITIL, PMP) is a plus. Experience: 15+ years in IT support, system administration, or service desk roles with 5-8 years in managerial capacity. Proven experience in managing IT teams, System and Network administration, Service desk, and End-user support. Experience in IT infrastructure management, including On-prem DataCenter, Networks, Servers, and Cloud services. Experience managing IT Global Command Center, Network Operation Center, and Service desk operations. Technical Skills: Proficiency in managing DataCenter Infrastructure, Compute, Storage, Hyperconvergence Environment, LAN, WAN, and Cloud environments (AWS, Azure, OCI, GCP). Experience with IT service management tools (e.g., ServiceNow, Jira). Strong understanding of ITIL processes and best practices. Knowledge of endpoint management, security tools, backup and disaster recovery, and system monitoring. Automation knowledge and experience is an added advantage. Soft Skills: Exceptional leadership and team management skills. Strong communication skills. Analytical and problem-solving mindset. Strong organizational skills with the ability to manage multiple priorities and projects.

Role & responsibilities Essential Job Duties: The candidate would be responsible for Handling tickets and application support to the end-users. When an issue is received, it needs to be analyzed and resolved. In case, if the issue requires the support of development, then transfer the issue to development team with the inputs. Monitor and help development team to complete the task. In case, if the issue requires support from Oracle, then raise SR and co-ordinate with oracle support team till closure The candidate would be responsible for ensuring that maximum coverage & quality support is provided to LKQ European business/stakeholders. Preparing MD050/MD060 documents for any customizations, Preparing Test Cases, Test Data & testing. Coordination with Leads/Managers/Key users and other teams for issue resolutions and getting sign-off for release to be moved to production Training the end users and preparing end user training material. Coordination with other modules consultants/Technical Consultants/DBAs/Developers. Creation of process documents & its updating if required. Provide daily production support including monitoring and issue resolution, incident management, problem management, service request management. Provide 24 x 5 on-call assistance for support of production business system issues. Few occurrences of weekend support as well. Provide month end, Quarter End and year-end assistance as per business requirement. Should become a subject matter expert for system management. Assume responsibility for tasks and ensure they are completed accurately and on time. Identifies opportunity for improving processes through system automation and alerts. Reviews requirements and recommends solutions. Creates and maintains documentation of assigned systems and process flow. Responsible for meeting Service Level Agreements part of Incident and Problem Management. Analyze and design long term solutions for the business and suggest for the service improvements. Be a Team-player and also to have the ability to work independently. FINANCE : Should primarily focus on Finance Related Issues/Enhancements/gaps. Should be able to Provide Production support for month/Quarter/Year end close activities. Should Co Ordinate with Finance Users and Solution Owners for working effectively. Ensure smooth Co-ordination/Integration required for finance transactions. Become SME for FIN Track and Share Knowledge Across the team members. Provide support for Oracle EBS modules including AP, AR, GL, FA, EBTax, CM, SLA. Collaborate with technical teams to troubleshoot and resolve issues. Design and implement interfaces between Oracle EBS and other systems. Create and maintain Functional specification documentation and user guides. Provide training and support to end-users Preferred Additional skills Working experience and implementations/support experience in Automotive customer and Manufacturing Domain.

Software Quality Engineer monitors every phase of the development process to ensure that modified software adheres to functional requirements, technical designs, and LKQ IT standards. SQE work products ensure usability and reduce software development delays caused by releases not meeting target dates and exceeding budget. The software quality assurance engineer helps meet deadlines by breaking up the development process into attainable testing goals and relaying any issues back to the development and product teams or leaders. The SQE will work on a team of other SQEs to validate final products written in with LKQ secure coding guidelines, North America regulatory requirements for consumer facing technology assets, and LKQ Global Security Policies. Must be able to work with NA IT standardized toolsets. All work will be allocated, assigned, documented, and vetted through standardized toolsets and processes leveraged by North America Application Development, including Jira and Confluence. Must be able to participate in user story grooming or technical grooming sessions as relevant. Individual will work with the IT Delivery Management function for delivering work assignments and will functionally report to NA IT Quality Assurance Management for understanding work assignments, coaching, and other technical requirements of the role. Essential Job Duties: Document test cases Perform and document risk analyses Record test progress and results Identify automated testing opportunities Work with automation team to deliver automated tests Create test plans Ensure standards and procedures to determine product quality and release readiness Discover bugs within software Drive innovation and streamline overall testing processes Identify, isolate, and track bugs throughout testing Identify any potential problems that users might encounter Perform manual and automated testing Research and analyze product features being tested Review user interfaces for consistency and functionality Basic Qualifications (Minimum Required Experience, or Education, Knowledge/Skills/Abilities, Essential Physical Demands): EDUCATION AND/OR EXPERIENCE: Required: Bachelor degree in Computer Science , Computer Engineering or other related field Experience creating test cases and test packages Experience testing RESTful API Working knowledge of relational databases, No SQL databases and caching systems Professional communication skills and the ability to communicate well in multiple formats with colleagues around the globe (MS Teams meetings, through email, verbally by phone, through MS Teams messaging, and via leveraging Confluence).

Role & responsibilities Essential Job Duties: Design and implement employee experience and engagement frameworks Conduct regular meetings with employees, business leaders and provide HR advice where necessary Create ways to measure and assess engagement Analyze employee feedback and provide actionable insights Review management practices, policies, and their impact on the employee experience Creating proactive approaches to well-being in the organization to drive holistic well-being Review and enhance the employer brand Build a culture of trust Help line managers deal with organizational, people, and change-related issues Be up to date on employment laws and regulations, as well as other legal requirements regarding people management, to help leaders ensure compliance Education & Experience: 5 to 7 years of experience in employee experience, business partnering & employee engagement MBA in HR / MSW in HR or Psychology Exceptional verbal and written communication, interpersonal, and decision-making skills Analytical skills, problem-solving skills, highly organized and good people skills Knowledge/Skills/Abilities: Ability to stay calm and on-task in high-stress situations Proficient in todays office technology, and computer software including MS Office Ability to multitask and prioritize daily workload Discretion with personal and confidential information

Job Summary: LKQ Europe finance function is responsible for finance in the five regional businesses, components, and the head office entities, and is headed by the European CFO. The LKQ Europe finance function is divided into financial planning and analysis, accounting operations, business control, risk and internal control, treasury, and tax. The European tax function is headed by the European Tax Director, who is responsible for the tax function in the five regional businesses, components, and the head office entities. Run VAT reports monthly, review output obtaining additional information where necessary. Investigate and monitor VAT anomalies from reports, ensure corrected in the system and amended in VAT return if necessary. Analysis of data/ general ledger code/ expenses review. Check postponed VAT accounting information Prepare VAT return / review VAT return output. Reconcile VAT return to VAT account Provide journals for VAT adjustments Request VAT payments Calculate VAT on reverse charges EU inter-company. Validate VAT on transactions within and outside EU for VAT return Intrastat, SAFT and ECSL. Identify, report and advise the management on probably risks and options to mitigate the VAT compliance risks of various EU countries Basic Qualifications : Education & Experience: Graduate/postgraduate qualification in commerce/management stream Preferably 3 - 5 years of experience in European VAT domain in a corporate/multinational environment Knowledge/Skills/Abilities: Accurate and efficient accounting skills, strong knowledge of Tax/European VAT and business finance concepts. Strong familiarity with Financial systems, ERP and data inter-dependencies across numerous systems Excellent analytical skills, technical and problem-solving skills Ability to communicate with Stakeholders and Finance leaders at all levels of the organization Ability to adapt to a fast paced continually changing business and work environment Enthusiastic team player who is self-motivated and can work independently and as part of the team Good interpersonal and professional communication skills, both spoken & written Proficiency in Microsoft Office, with strong Excel/PowerPoint skills required

Job Summary: Data Analyst will be responsible for performing day-to-day analysis, leverage expertise in data collection, processing, and analysis to support marketing activities in order to meet wider business goals such as identifying effective marketing programs, understanding customers and products behavior through segmentation using various analytical techniques, business development by identifying prospective customers, transform raw data into meaningful reports and ad-hoc reporting, business intelligence dashboards. Essential Job Duties: Perform business data analysis and reporting on day-to-day basis Experience with building insights using varied data sources Execute plans based upon data (statistical analysis). Drive execution of those plans (e.g., Promotion effectiveness, customer behavior). Proactively analyze data to answer key questions for stakeholders, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity Create and maintain rich interactive visualizations through data interpretation and analysis, with reporting components from multiple data sources Understanding b2b, b2c, customer and product behavior, effectiveness of promotion, optimizing marketing programs to provide recommendations by analyzing to meet marketing goals and optimize marketing activities Understanding of Statistical modeling is required Basic Qualifications: (Minimum Required Education, Experience, Knowledge/Skills/Abilities, Essential Physical Demands) The candidate must have an Engineering Degree / Masters in Business Administration Education & Experience: Overall, 5 to 7 years of relevant Industry experience (preferably in ecommerce analytics, Automotive or Retail industry) Ability to work autonomously. High level of organizational skills with the ability to deal with conflicting priorities and deadlines. Hands-on person who can hit the ground running. Flexible with the ability to work well under pressure. Confident in problem-solving. Knowledge : Knowledge of overall business strategy and operations, including business processes, revenue and cost components and drivers of these measures, profitability and return on investment modeling and general business modeling Skills: Project management skills able to set work priorities in a logical order and handle multiple priorities in parallel Fully proficient and experienced in analysis, databases, and data mining Present complicated analytical solutions to a non-technical audience Collect, clean, and analyze large data sets to identify trends and insights. Provide data support for product development and marketing initiatives. Identify new data sources and leverage them to enhance existing analyses. Prepare comprehensive reports and visualizations to present findings to stakeholders. Analytical thinker and comfortable with large data sets, 1 M+ merchandise SKUs Strong strategic thinking skills to support analysis and lead to the recommendation of strategies and the execution of plans Customer segmentation, customer analytics, promotion analysis and forecasting expertise and experience are highly preferred Experience working with creating dashboards using all relevant data, using visualization in Excel or Power BI Strong SQL or Excel skills, with aptitude for learning other analytics tools MS Access, Excel VBA, Access VBA, Web Scrapping, Python experience highly preferred Abilities: A work style that is very precise, detail and accuracy-oriented is required for a candidate to be successful in the role. Ability to work in a geographically dispersed team environment Communication fluent in the English language (both written and verbal); equally able to explain complex analyses to those within and outside the function. Should be able to make marketing strategy decisions. Reporting. Analyzing. Presenting data. Essential Physical Demands/Work Environment: Preferred Qualifications: Proven experience as a Data Analyst or Business Data Analyst, preferably in the automotive industry. Proficiency in data analysis tools such as SQL, Python. Experience with database and model design and segmentation techniques Strong analytical skills with the ability to work with complex datasets. Excellent problem-solving skills and attention to detail. Effective communication skills to convey data insights to non-technical stakeholders. Interest in the US Automotive Industry (experience preferred)

for ensuring Job Description Date Completed: Job Title: Voice Engineer 1 Salary Grade / FLSA: Salaried / Exempt Last Revised: Job Code: Reports to: IT Infrastructure Operations Manager Prepared by: Mukesh Prakash Date: May 30th, 2025 Job Summary: The Voice Engineer position in the Telecom Infrastructure Operations segment of IT is part of a high-performing team supporting over 2000 remote locations worldwide, including 3 corporate Data Centers in North America and 30 Data centers in Europe. The general responsibilities of the team include operational responsibility for Telecom connectivity, stability, security and compliance, as well as the support of technology such as Cisco UCCE, Cisco UC, Genesys and MITEL Voice Technologies, Call Recording, Messaging and Monitoring. This position is responsible to ensure the continued enhancement of features, security and support for LKQs evolving Telecom environment. Essential Job Duties: Ensure the continued smooth operation of the global voice infrastructure for LKQ and acquired businesses. Provide support for the full suite of Cisco Contact Center (ICM, Rogger, PG, CVP, VVB etc.) and Unified Communications (CUCM, CUC, IM&P) and Genesys Provide support for e911 initiatives and Call recording Solutions. Provide support for on-prem and remote (softphone) installations. Provide support for collaborative tools (MS Teams, WebEx, Jabber, etc.) Implement critical and global voice changes in alignment with evolving Security Requirements, including stringent PCI Compliance initiatives (Eckoh, device patching, etc.). Provide support and solutions for Dial Peers, Dial Plans, SIP registration and SIP Trunking. Produce reports on the health of the network environment. Troubleshoot issues and provide solutions. Participate in on call schedule as needed. Assume other duties as assigned. Basic Qualifications Education & Experience: Bachelor's degree in computer science, Information Technology, or equivalent work experience. 8+ years of IT voice and networking experience with responsibility for installing and maintaining Cisco UCCE including Cisco VoIP phone systems, routers, switches and network/voice management software and Genesys. Cisco Certifications CCNA Voice required, (CCVP or CCNP highly preferred). Genesys Certifications Knowledge/Skills/Abilities: Expert knowledge of Cisco UCCE, Cisco UC, Genesys and Mitel Expert Knowledge of UCCE Call flow and UCCE components CVP, ICM, Rogger, Finesse, CUIC and Live data etc. Expert knowledge of Session Initiation Protocol (SIP). Expert knowledge of building Auto Attendants, Call Groups, Route Points and Auto Dialers. Expert knowledge of working and supporting redundant equipment and circuit designs. Working knowledge of Quality of Service. Experience with a variety of routing protocols including EIGRP, BGP, OSPF Knowledge of monitoring tools (e.g. SolarWinds, Live Action, Wireshark). Knowledge of collaborative tools (e.g. MS Teams, WebEx, Jabber). Experience with ServiceNow or other ticketing/CRM solution. Experience with provisioning scripting. Experience with ITIL, with a focus on following and developing corporate ITIL processes. Good written and verbal communication skills, with a fluency in English, to work effectively with team members, support personnel, and clients. Self-motivated with the ability to effectively interact with all levels within the company. Ability to follow instructions and accept constructive feedback. Deal tactfully with users, co-workers and the general public. Self-motivated, hardworking, and dependable. Familiarity with cloud-based solutions. Expert-level experience supporting highly available services. Proven troubleshooting skills. Ability to multitask and meet project deadlines with minimal supervision. Decision Making Examples: A site is experiencing audio issues with its handsets. The issues are sporadic, but involve audio delays and call drops. A site is transitioning most of its workforce from on-site to remote agents. Team Member: You have been assigned to the job title shown above. The duties shown are the generally accepted duties at LKQ Corporation for this role. Your duties may vary depending on your specific department /location, and your supervisor will discuss these variances with you. By your signature below, you acknowledge that you have discussed this role with your supervisor and understand your assigned duties. Team Member (Print/Sign) Date Supervisor (Print/Sign) Date

Job Summary: Responsible for the timely and accurate processing of vendor invoices. The Accounts Payable Associate interacts with vendors to communicate invoice status and obtain information. Responding to the suppliers query and resolving any invoice discrepancy. Responsible for the management of supplier by scheduling the follow-up on missing invoices, GRIR, Payments and statements reconciliation. Responsibilities: • Responsible for accurate and efficient processing of supplier PO and Non PO invoices based on the 3-way match and approvals • Works closely with stakeholders to resolve invoices with discrepancies • Ensure that the assigned targets are met in accordance with SLA and Internal standards • Reconciliation of Vendor statements and GRIR • Supporting during the various Audits like Statutory, SOX related to Finance • Communicate with internal and external customers in an effective and efficient manner. • Identify and contribute to continuous improvement initiatives • Reliable and cooperative team player; displays consideration and respect for others • Adhere to all Process exceptions and SOP Requirements: • 1-3 + years experience in Accounts Payable (or similar) processing position • Good English communication skills both - spoken & written. • Accurate and efficient data entry skills • Ability to work in a fast paced environment • Attention to detail is a must • Must have the ability to multi-task and the willingness to learn new skills • Should have a Do what it takes’ and a ‘I must deliver’ attitude

LKQ India Private Limited Job Description Date Completed: Job Title: Executive Human Resource Team Member E1 Salary Grade / FLSA: NA Full Time / Contract: Full Time Last Revised: Job Code: Reports to: Team Lead- HR Operation Prepared Date: 01-04-2025 Job Summary: Responsible for end-to-end HR operational activities, overseeing employee life cycle, design, implementation, and administration of compensation and benefits programs. Essential Job Duties: Oversee HRIS (Human Resource Information System) and ensure precise management of employee data. Assist in collecting and analyzing compensation and benefits data for benchmarking and internal equity. Help prepare compensation reports and analytics for decision-making and audit purposes. Analyze HR metrics and produce reports to aid strategic decisions. Maintain and update HRIS systems with accurate compensation and benefits information. Coordinate the On-boarding program for new employees. Facilitate the appraisal process, including reviewing and rating employee performances in collaboration with supervisors/Department Heads. Address employee queries regarding HR policies and procedures. Support HR projects related to compensation, benefits, and rewards strategy. Provide advice and assistance with organizational development, change management, and workforce planning. Participate in compensation and benefits surveys and help analyze results. Prepare reports, dashboards, and presentations for leadership on total rewards metrics. Experience with data analysis and reporting tools. Requirements: Any Graduate degree with minimum 4 to 6 years of experience in Human Resource function Understanding compensation structures, salary surveys and evaluation methodologies. Proficiency in all Microsoft Office applications Excellent communication and interpersonal skills, with the ability to interact and build credibility across all levels of the organization. Basic understanding of HR practices, labor laws, and HR functions. The ability to multi-task, Willingness to learn new skills and work in a fast-paced environment Ability to handle sensitive information with confidentiality and professionalism Desired Skills: Experience with HR software and systems (e.g., Workday, SAP SuccessFactors, ADP, Darwin box). Familiarity with compensation management, benefits administration, and compliance regulations. * Note: This job description is not valid until the grade and job code are assigned by HR/Compensation.

OVERALL DUTIES & RESPONSIBILITIES: Key Deliverables- Creating & managing reports on a daily, weekly monthly basis. Working within Excel to mine data Updating of employee data into assigned portals Provide any ad-hoc reports/analysis as requested General Deliverables Coordinate with multiple sources to meet deliverables in timely manner Engage with the business owner and other support functions in seeking effective and efficient problem resolution with the objective to implement long term permanent solutions. Responsible for ensuring departmental procedures are properly maintained and kept up to date. Seek to continually drive process improvement initiatives within the department and oversee their timely implementation. Experience : Fresher Shift:- 12.30Pm to 9.30PM(UK Shift) EDUCATION QUALIFICATION : MBA in HR