L2 Zscaler Security Engineer

As a Zscaler L2 Security Engineer, you will play a crucial role in handling complex Zscaler-related issues, diagnosing and resolving security, networking, and performance challenges efficiently. Your responsibilities will include working closely with vendors and internal teams to manage critical security incidents, deploying, configuring, and optimizing Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions, and designing and implementing various security policies such as web filtering, SSL inspection, Data Loss Prevention (DLP), and sandboxing. You will be expected to optimize existing security policies, Access Control Lists (ACLs), and traffic forwarding methods to enhance security and performance, manage integrations with SIEM, EDR, and other security tools for comprehensive visibility and response capabilities, and analyze Zscaler performance metrics to ensure optimal network efficiency. Conducting deep packet inspection (DPI), log analysis, and enforcing zero-trust security principles across the organization's network architecture are also essential aspects of the role. Collaboration with SOC, NOC, and IT teams to align security policies with business requirements, creating detailed documentation for configurations and troubleshooting steps, providing training to support teams, and staying updated with cybersecurity threats and product features are key responsibilities. Your skills should include strong proficiency in Zscaler L2 Security, Zscaler Internet Access (ZIA), and Zscaler Private Access (ZPA), expert-level troubleshooting capabilities, hands-on experience with SIEM, EDR, and DLP systems, proficient packet capture analysis using tools like Wireshark and tcpdump, and a solid understanding of networking protocols and concepts. If you have a Master's qualification and 3-7 years of experience in a similar role, this position offers an opportunity to enhance your skills, contribute to the organization's security posture, and stay ahead of evolving cybersecurity challenges.,