Company Description Kroolo is reshaping the way people work with a fully integrated Productivity Platform coupled with cutting-edge AI. Our platform seamlessly integrates Projects, Goals, Tasks, Documents, and Collaboration, providing a holistic solution for the way business works today. We believe in making productivity fast, smart, and beautifully simple. Role Description This is a full-time remote role for a Customer Success Specialist at Kroolo. As a Customer Success Specialist, you will be responsible for client onboarding, product demos to customers and partners, providing product support / enhancements to customers and partners, managing customer relationships, resolving customer issues, and collaborating with cross-functional teams to deliver outstanding customer service. Qualifications Must have B2B SaaS or Software CS experience Customer Satisfaction, Customer Support, and Customer Service skills Strong communication and analytical skills Ability to effectively manage customer relationships Experience in providing technical support or customer service Experience with CRM systems Ability to work independently and remotely Bachelor's degree in Business, Communication, or related field What you need to do? Goto kroolo.com and Sign up Analyze the Website and platform post Sign up Prepare your thoughts and send your recommendation together with your profile (We want folks who love to analyze things!) Show more Show less

Role Summary We are seeking a talented Full Stack Engineer with deep expertise in building document platforms and a strong understanding of block-based editor technology. You will architect and deliver robust, scalable, and intuitive user experiences, working across the stack to enable rich, collaborative workflows. Key Responsibilities Design & Develop Block-Based Document Platforms Build and maintain end-to-end web applications for document creation, editing, and collaboration. Architect and implement block-based editors, supporting rich content types, drag-and-drop, and real-time collaboration. Ensure seamless integration between front-end and back-end systems for a unified user experience. Front-End Engineering Develop responsive, accessible, and performant UIs using modern frameworks (e.g., React). Implement reusable components and state management for complex, nested block structures. Integrate real-time features such as collaborative editing and presence indicators. Back-End Engineering Design and maintain scalable APIs and data models to support block-based content and user collaboration. Optimize database schemas for efficient storage and retrieval of hierarchical document data. Ensure security, reliability, and performance across the platform. Collaboration & Quality Work closely with product, design, and other engineers to deliver high-quality features. Write clean, tested, and well-documented code. Participate in code reviews, architectural discussions, and continuous improvement initiatives. Qualifications Technical Expertise Proven experience building and scaling document or content platforms (e.g., Notion, Coda, AFFiNE) Deep understanding of block-based editor technology, including custom block definitions, state management, and collaborative editing frameworks. Proficiency in front-end technologies: React (or similar), JavaScript/TypeScript, HTML, CSS. Strong back-end skills: Node.js, Python, or similar; experience with RESTful APIs and database design (SQL/NoSQL). Familiarity with real-time data synchronization (e.g., CRDTs, WebSockets) and collaborative infrastructure. Bonus Points Experience with open-source block editor toolkits (e.g., BlockSuite, Slate, ProseMirror). Knowledge of cloud infrastructure (AWS, GCP), CI/CD, and DevOps practices. Familiarity with document import/export (Markdown, HTML) and third-party integrations.

Company Description Kroolo is transforming the workplace with a fully integrated Productivity Platform powered by cutting-edge AI. The platform combines Projects, Goals, Tasks, Documents, and Collaboration tools in one centralized workspace, improving efficiency and productivity. Role Description This is a full-time remote role for a Full Stack Engineer at Kroolo. The role involves day-to-day tasks related to designing, solutioning, full-stack development, unit testing for high performance web app. You should have played the roles of Founding engineer and scaled the engineering teams as an Engineering Lead. Qualifications High level solutioning and design high performance application components Deep engineering skills in Reactjs, Nextjs, Typescript, Nodejs, REST APIs, GraphQL, MongoDB High performance app communication using WebSocket or Socket.io Integration services using Python In-memory, caching solutioning using Redis Statement management using Redux, Zustand Solid understanding of distributed systems, microservices architecture, and event-driven architectures, including experience with databases (PostgreSQL, MySQL, MongoDB), caching systems (Redis, Memcached), and message queues (RabbitMQ) Unit testing Knowledge of responsive design principles Strong problem-solving skills Ability to work independently and collaboratively in a remote team Bachelor's or Master's degree in Computer Science or related field