Somajiguda, Hyderabad Region
INR 2.16 - 3.0 Lacs P.A.
On-site
Full Time
We are looking for a customer-focused and enthusiastic Inbound Telecaller to join our team. In this role, you will be responsible for handling incoming calls from customers, resolving their queries, providing service information, and ensuring a high level of customer satisfaction. Key Responsibilities: •Answer incoming Messages/calls promptly and professionally. •Handle customer inquiries and support requests effectively. •Provide accurate information about services, or policies. •Maintain a positive and helpful attitude in all customer interactions. Requirements: •High school diploma or equivalent; a bachelor’s degree is a plus. •Excellent verbal communication and listening skills. •Patience, empathy, and strong problem-solving abilities. •Fluency in [ e.g., Telugu & English ]
Somajiguda, Hyderabad
INR 3.0 - 4.2 Lacs P.A.
On-site
Full Time
Front Desk Management Greeted visitors and clients professionally, creating a welcoming environment. Administrative Support Managed appointments and maintained daily logs. Performed data entry, filing, and maintained accurate records. Communication Skills Handled phone correspondence with clients, vendors, and internal staff. Provided clear information to guests regarding services, directions, and company policies. Customer Service Resolved basic client queries and complaints promptly and professionally. Maintained a helpful and friendly demeanor to ensure high customer satisfaction. Office Coordination Monitored and ordered office supplies to ensure smooth daily operations. Assisted in organizing company events and meetings when required. Time Management Prioritized front desk duties during busy periods without compromising quality. Use of Office Technology Operated office equipment like printers and scanners. Used Microsoft Office Suite (Word, Excel, Outlook) and scheduling tools
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