Key Accounts Manager

ROLE OVERVIEW Engage 360 is designed to revolutionize e-commerce marketing with cutting-edge data models, delivering superior ROAS and helping merchants achieve a remarkable 10x ROI. This industry-first omni-channel tool integrates WhatsApp, SMS, Email, and RCS, addressing recent restrictions on WhatsApp marketing communications. As an Enterprise Sales Specialist for Engage 360, you will play a pivotal role in driving revenue growth for this product by onboarding and building long-term relationships with key enterprise clients. Your primary responsibilities will include identifying and targeting high-value accounts, crafting tailored solutions to meet complex business needs, and negotiating strategic contracts. You will collaborate closely with cross-functional teams to deliver exceptional service and ensure client satisfaction. We are looking for motivated individuals who have a strong background in sales and marketing and are passionate about technology and e-commerce. KEY RESPONSIBILITIES Duties and Responsibilities: Own and hit/exceed the sales target of onboarding enterprise sellers Build sales discipline - weekly tracking, pricing/profit, onboarding funnel, etc. Effectively communicate the value proposition through proposals and demo to prospective accounts. Develop a deep cross-functional understanding of operations, client servicing, billing etc. to drive business. Build and maintain strong customer relationships and be a partner to customers to understand their needs and objectives Interested folks can share CV at Shweta.yadav@shiprocket.com