We re looking for a sharp, data-driven Analyst to join the Founder s Office. This role sits at the intersection of product, growth, and operations helping us decode data, uncover insights, and drive smarter decisions across the board. What we re looking for: Strong analytical skills with the ability to work across diverse datasets (product usage, marketing funnels, sales pipelines, operational metrics). Proficient in tools like Excel, Zoho Analytics, BI dashboards, and Salesforce. Able to translate data into actionable insights and strategic recommendations for business owners. Understands how different functions interact e.g., how product changes affect sales or how marketing campaigns tie back to user behavior. Tech background with a solid grasp of how digital systems and processes work. Excellent communication skills both in presenting data and collaborating across functions.

We are looking for a motivated Scrum Intern to support our Agile teams in delivering high-quality software products. As a Scrum Intern, you will assist the Scrum Master and development team in executing agile ceremonies, tracking progress, and ensuring smooth sprint execution. Key Responsibilities: Assist in organizing and facilitating Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives). Help maintain Jira or other agile tools with updated user stories and sprint tasks. Support backlog refinement and sprint tracking activities. Prepare and share basic sprint reports and team metrics. Collaborate with cross-functional team members and stakeholders. Requirements : Basic understanding of Agile and Scrum frameworks. Strong communication and organizational skills. Eagerness to learn and contribute in a fast-paced environment. Familiarity with tools like Jira or Trello is a plus.

Role Overview As a Management Trainee - Strategic Account Growth , you will play a key role in nurturing and expanding relationships with existing clients. This position is ideal for individuals looking to build a career in strategic account management, business growth, and customer success within the SaaS domain. You will work closely with senior team members to learn how to drive revenue growth through account expansion, ensure client satisfaction, and deliver continuous value throughout the customer lifecycle. Key Responsibilities Strategic Growth Initiatives Learn to identify upsell and cross-sell opportunities within existing accounts. Assist in building customer success plans aligned with business value and usage data. Support in tracking revenue expansion and retention metrics across accounts. Data-Driven Insights & Collaboration Analyze product usage data to identify patterns, opportunities, and risks. Coordinate with internal teams (Sales, Product, Marketing, and Support) to deliver integrated solutions. Contribute to feedback loops that improve client outcomes and influence product development. Customer Advocacy Help facilitate case studies, testimonials, and customer stories. Promote engagement through client surveys and customer advocacy campaigns. What We re Looking For MBA graduate from a Tier 2 or Tier 3 college (freshers or up to 2 years of experience). Strong communication, problem-solving, and stakeholder management skills. Analytical mindset with an interest in customer experience and SaaS products. Ability to multitask, learn quickly, and take initiative in a fast-paced environment. Immediate availability to join by 9th June 2025 . Key Metrics Youll Contribute To Upsell and cross-sell pipeline generation Account health and retention support Customer satisfaction (CSAT) & advocacy metrics Why Join Kapture CX? Work with a high-growth SaaS company serving global enterprise clients Gain hands-on experience in account strategy, customer growth, and business planning Mentorship and learning opportunities across teams Fast-track career progression in customer success and strategic partnerships

We are looking for a result-oriented individual who can bring operational excellence and global standards to the hiring process as Kapture plans to scale up exponentially. This individual will play the role of a brand ambassador for Kapture who can attract quality talent to the organization. Roles and responsibilities for this individual range through attracting, identifying, and hiring top talent to support Kapture s success. You will source candidates through various channels, screen resumes, conduct interviews, and own the entire recruitment process. Responsibilities: Partner with hiring managers to understand their staffing needs and develop recruitment strategies Source candidates through various channels, including job boards, social media, networking events, and employee referrals Review resumes and applications to identify qualified candidates Conduct phone screens and interviews to assess candidate qualifications and fit for the position Coordinate and schedule interviews with hiring managers and candidates Manage the offer process, including negotiating salary and benefits packages Maintain candidate databases and track recruitment metrics Collaborate with HR team to ensure a positive candidate experience throughout the recruitment process Stay up-to-date on industry trends and best practices in recruitment and talent acquisition Requirements: Bachelors degree in Human Resources, Business Administration, or related field 1 or 2 years of proven experience as a Recruiter or similar role Strong understanding of recruitment processes and best practices Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Proficiency in Keka Hire or other recruitment software will be a plus Experience with sourcing techniques and tools, including social media and networking