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1 Job openings at K21Academy: Learn AI, Data & Cloud from Experts
Pre Sales Associate

Delhi, India

2 years

None Not disclosed

On-site

Full Time

We are looking for an energetic and driven Pre-Sales Executive who will be the first point of contact for our inbound and outbound leads. You’ll be responsible for conducting high volume outreach, identifying serious prospects, and transferring qualified leads to our closers. This is a high-activity role that requires excellent communication skills, persistence, and a deep understanding of customer motivation. Key Responsibilities: • Activity Level: Make a minimum of 100-150 calls daily to prospective learners, with at least 50 of those calls successfully connected, and respond promptly to inquiries via DMs, WhatsApp, email, and calls. • Lead Qualification: Qualify leads by understanding their background, career goals, and interest in training programs. • Lead Identification: Identify hot/warm leads and prioritize them for follow-up or handoff. • Appointment Setting: Schedule appointments or transfers for the sales closers to ensure smooth conversion. • CRM Maintenance: Maintain accurate, up-to-date records of all interactions and updates in the CRM system. • Follow-up Effectiveness: Send timely follow-up messages to ensure ongoing engagement with prospects. • Reporting: Share daily End-of-Day (EOD), End-of-Week (EOW), and End-of-Month (EOM) reports, along with regular performance updates. • Collaboration: Work closely with sales closers to facilitate smooth handoff and maximize lead conversions. • Monthly Revenue Target: Contribute to achieving the assigned monthly revenue generation target through effective lead conversion and engagement activities. Required Skills & Qualifications: • 6 months to 2 years of experience in a sales, tele calling, or lead qualification role. • Excellent spoken and written English • Strong interpersonal skills and the ability to build rapport quickly. • Comfortable working with targets and a high-activity environment. • Ability to learn quickly about cloud computing and training offerings (no prior tech knowledge required). • Familiarity with CRMs, WhatsApp outreach, and call tools is a plus. What You’ll Gain: • Hands-on experience in the ed-tech and career transformation industry. • Exposure to cloud computing career pathways and real-time business impact. • Performance-based growth opportunities. • A supportive, energetic, and performance-driven team culture.

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