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6 Job openings at Joys Hotels And Resorts
Accounts Assistant ( Male )

Thrissur, Kerala

0 years

INR 0.13 - 0.15 Lacs P.A.

On-site

Full Time

We are seeking a detail-oriented and motivated fresher to join our Accounts Department as an Assistant Accountant. This is an entry-level position ideal for candidates who are looking to start their career in hospitality finance and accounting. You will assist with day-to-day accounting tasks and help ensure financial accuracy across the hotel operations. Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift

Accounts Assistant ( Male )

Thrissur

0 years

INR 0.13 - 0.15 Lacs P.A.

On-site

Full Time

We are seeking a detail-oriented and motivated fresher to join our Accounts Department as an Assistant Accountant. This is an entry-level position ideal for candidates who are looking to start their career in hospitality finance and accounting. You will assist with day-to-day accounting tasks and help ensure financial accuracy across the hotel operations. Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Day shift

Facility Manager - Hotel experienced

Munnar

5 years

INR 3.0 - 3.6 Lacs P.A.

On-site

Full Time

Job Title: Facility Manager Salary: ₹30,000 per month Department: Maintenance & Facility Management Reporting To: General Manager / Operations Manager Job Summary: We are seeking an experienced Facility Manager to oversee the day-to-day maintenance and civil operations of our hotel. The ideal candidate should have a background in hotel facility management and be capable of handling all aspects of property upkeep, infrastructure repairs, and external coordination to ensure seamless operations. Key Responsibilities: Maintenance Supervision: Oversee electrical, plumbing, mechanical, HVAC, and other technical maintenance across the property. Civil Works: Monitor ongoing civil-related activities including repair, renovation, structural upkeep, and liaise with contractors when needed. Preventive Maintenance: Plan and implement preventive maintenance schedules to minimize breakdowns and ensure equipment longevity.Coordinate with external service providers for AMC, pest control, waste disposal, and other outsourced services.Ensure compliance with fire safety, health regulations, and building codes. Maintain all required certifications.Track maintenance budgets, ensure cost-effectiveness in repairs and sourcing materials.Lead a team of technicians, housekeeping maintenance assistants, and other facility staff.Keep records of all facility-related assets and ensure their optimal utilization and servicing. Qualifications & Experience: Vendor & Contractor Management: Safety & Compliance: Budget Control: Team Management: Asset Management: Diploma/Degree in Electrical, Mechanical, Civil Engineering or related field. Minimum 5 years of experience in facility management, specifically in the hotel or hospitality industry. Strong understanding of hotel engineering systems and infrastructure. Experience in managing maintenance teams and external vendors. Good problem-solving skills and ability to work under pressure. Preferred Skills: Proficient in MS Office and facility management software (if any). Knowledge of energy-saving practices and sustainable operations. Excellent organizational and communication skills. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Schedule: Day shift Work Location: In person

Front Office Manager

Thrissur

4 - 6 years

INR 3.6 - 4.8 Lacs P.A.

On-site

Full Time

Job Summary: The Front Office Manager will lead all front office operations while ensuring superior guest service standards, effective team management, and operational efficiency. A key focus will be on maximizing sales conversions, optimizing OTA performance, managing guest transportation and hotel vehicles, and leading a motivated front office team. Key Responsibilities: Oversee smooth day-to-day operations of the front desk, concierge, and lobby services. Ensure efficient guest check-in/check-out, reservation handling, and billing processes. Resolve guest complaints and service issues with empathy and promptness. Convert direct inquiries and walk-ins into bookings through effective upselling and persuasive communication. Work closely with the sales & marketing team to push room sales and packages. Maintain conversion ratios and implement improvement strategies. Monitor and manage OTA platforms (e.g., Booking.com, Agoda, Goibibo, MakeMyTrip). Ensure accurate inventory, rate parity, and content management across OTAs. Coordinate with revenue management to optimize occupancy and pricing strategy. Manage hotel-owned and outsourced vehicles for guest pickups, drops, and hotel errands. Maintain records of vehicle usage, fuel consumption, driver schedules, and maintenance. Ensure timely coordination with guests for airport/station transfers and sightseeing logistics. Lead, train, and motivate the front office team to maintain high service standards. Conduct briefings, performance evaluations, and maintain staff discipline and grooming. Foster a culture of accountability, ownership, and hospitality excellence. Liaise with housekeeping, maintenance, F&B, and security for seamless guest service. Maintain MIS reports on occupancy, revenue, vehicle use, and guest feedback. Assist in budgeting, forecasting, and cost control in front office operations. Qualifications & Experience: Graduate/Diploma in Hotel Management or related field. Minimum 4–6 years of experience in front office operations, with at least 2 years in a supervisory or managerial role. Proven experience in OTA management and sales conversion in the hospitality industry. Strong knowledge of PMS (Property Management Systems), MS Office, and OTA extranets. Valid driver’s license preferred (for vehicle management understanding). Skills Required: Strong leadership and team-handling skills. Excellent communication and interpersonal abilities. Guest-centric mindset with attention to detail. Analytical thinking with problem-solving aptitude. Time management and multitasking under pressure. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Food provided Schedule: Day shift Work Location: In person

Guest Service Associate - Restaurant

Thrissur, Kerala

1 years

INR 1.56 - 2.16 Lacs P.A.

On-site

Full Time

Job Summary: The Guest Service Associate is responsible for delivering exceptional dining experiences to all guests. This role involves attending to guests, taking orders, serving food and beverages, clearing tables, and maintaining cleanliness and order in the dining area while ensuring customer satisfaction at every touchpoint. Key Responsibilities: Guest Service: Greet and welcome guests warmly and professionally. Assist guests in finding suitable seating arrangements. Maintain a friendly and attentive attitude toward guests at all times. Handle guest concerns and escalate any issues to supervisors promptly. Order Taking & Food Service: Present menus and explain dishes or special items to guests. Take accurate food and beverage orders using the POS system or manually. Serve food and beverages efficiently, ensuring proper presentation and temperature. Ensure timely and accurate delivery of orders from the kitchen to the guests. Table Management: Clear used plates, glasses, and cutlery promptly. Reset tables neatly and swiftly for the next guests. Maintain cleanliness and order of the dining area throughout service. Food Arrangement: Assist in food presentation and buffet arrangements as per standards. Coordinate with kitchen staff to ensure correct food items and garnishes are served. Handle trays and serving dishes with care to maintain presentation and hygiene. Customer Satisfaction: Ensure guests are comfortable and satisfied with their experience. Anticipate guest needs and provide proactive service. Collect feedback and report positive/negative comments to the supervisor. Qualifications & Requirements: Minimum 1 year of experience in restaurant or hotel F&B service. Good communication skills in English (and local language if applicable). Strong interpersonal and customer service skills. Well-groomed appearance and hygienic practices. Ability to work in a team and under pressure. Flexibility to work in shifts, weekends, and holidays. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Guest Service Associate - Restaurant

Thrissur

1 years

INR 1.56 - 2.16 Lacs P.A.

On-site

Full Time

Job Summary: The Guest Service Associate is responsible for delivering exceptional dining experiences to all guests. This role involves attending to guests, taking orders, serving food and beverages, clearing tables, and maintaining cleanliness and order in the dining area while ensuring customer satisfaction at every touchpoint. Key Responsibilities: Guest Service: Greet and welcome guests warmly and professionally. Assist guests in finding suitable seating arrangements. Maintain a friendly and attentive attitude toward guests at all times. Handle guest concerns and escalate any issues to supervisors promptly. Order Taking & Food Service: Present menus and explain dishes or special items to guests. Take accurate food and beverage orders using the POS system or manually. Serve food and beverages efficiently, ensuring proper presentation and temperature. Ensure timely and accurate delivery of orders from the kitchen to the guests. Table Management: Clear used plates, glasses, and cutlery promptly. Reset tables neatly and swiftly for the next guests. Maintain cleanliness and order of the dining area throughout service. Food Arrangement: Assist in food presentation and buffet arrangements as per standards. Coordinate with kitchen staff to ensure correct food items and garnishes are served. Handle trays and serving dishes with care to maintain presentation and hygiene. Customer Satisfaction: Ensure guests are comfortable and satisfied with their experience. Anticipate guest needs and provide proactive service. Collect feedback and report positive/negative comments to the supervisor. Qualifications & Requirements: Minimum 1 year of experience in restaurant or hotel F&B service. Good communication skills in English (and local language if applicable). Strong interpersonal and customer service skills. Well-groomed appearance and hygienic practices. Ability to work in a team and under pressure. Flexibility to work in shifts, weekends, and holidays. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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