Customer Support Executive | Jayanagar, Bangalore Jiva Water is looking for a proactive Customer Support Executive to join our team in Jayanagar, Bangalore. If you have 1-2 years of customer-facing experience and are ready to drive sales conversions and ensure seamless customer experiences, we want to hear from you! Key Responsibilities: Manage customer queries across all channels (email, call, WhatsApp). Convert inquiries into sales; provide global & India-based support. Oversee B2B/D2C order processing & logistics. Recover abandoned carts and boost conversion. Generate sales & support data reports. Collaborate on sales & marketing initiatives. What We're Looking For: 1-2 years experience in customer-facing roles. Fluent in Kannada, English, and Hindi . Proficiency in Excel/Google Sheets & CRM systems. Strong interpersonal skills, ownership, and a customer-first mindset. Work Type: Onsite (Jayanagar, Bangalore) Job Type: Full-time Interview: Face to Face Note: Only Immediate joiners Apply now and help us connect customers to Jiva Water's divine forces! #CustomerSupport #CustomerService #Sales #BangaloreJobs #ImmediateJoiners #JivaWater Show more Show less

About Us We’re a fast-growing e-commerce start-up driven by data, design, and customer delight. From tracking consumer behavior to optimizing marketing spend, we believe data is our unfair advantage. If you’re excited about translating numbers into action and being part of a high-energy, impact-driven team—this is your chance. Job Title: Data Analyst Location: Jayanagar, Bangalore Brand: JIVA Water Company: 4th Phase Water Technologies Pvt Ltd Job Type: Full-Time (Onsite) Schedule: Monday to Friday Experience Level: 1–3 years (Open to talented fresher) Reports To: Head of Growth/Strategy and Marketing Key Responsibilities · Gather, clean, and analyze large sets of e-commerce data (sales, traffic, user behavior, marketing performance, etc.). · Build dashboards and reports to track KPIs across departments. · Collaborate with stakeholders to define metrics, goals, and data requirements. · Perform cohort analyses, A/B testing insights, and funnel diagnostics. · Identify trends, anomalies, and opportunities for growth and efficiency. · Present findings with clear storytelling and actionable recommendations. Required Skills & Experience: Bachelor’s degree in Data Analytics, Marketing, IT, or Business. 1–3 years of experience in data analysis, marketing analytics, or performance tracking. Strong skills in Advanced Excel/Google Sheets, Power BI, and Looker Studio. Experience with UTM tracking, GA4, Meta Pixel, GTM. Ability to derive actionable insights from complex datasets. Experience in preparing reports for multiple stakeholders. · Ability to track performance of SEO/SEM campaigns and their impact on website traffic and conversions. · Set up and validate event tracking using tools like Google Tag Manager, GA4, and Mixpanel. High attention to detail and data accuracy. Ability to manage multiple data projects and prioritize daily reporting (MIS). Strong verbal and written communication skills. Self-starter attitude with a problem-solving mindset. Nice-to-Haves · Experience with Google Analytics, Mixpanel, or other product analytics tools. · Familiarity with cloud platforms · Interest in UI/UX analytics or conversion rate optimization. · Experience working with e-commerce platforms like Shopify, WooCommerce, or Magento. · Familiarity with heat maps and behaviour analytics tools like Hotjar, Clarity, or FullStory What We Offer · Fast-paced learning environment with real ownership and impact. · Flexible and a collaborative team culture. · Exposure to the full lifecycle of a digital business. Show more Show less