Jewelry counter sales

A counter staff member at a jewelry store is primarily responsible for assisting customers with their jewelry purchases, providing product information, and ensuring a positive shopping experience. This includes greeting customers, handling sales transactions, maintaining the display area, and managing inventory. They also play a key role in building customer relationships and achieving sales targets.

Key Responsibilities:

• Customer Service: Greeting customers, providing assistance with jewelry selection, answering questions about products, and addressing customer concerns.
• Sales Transactions: Processing sales, handling payments (cash, card, etc.), and accurately recording transactions.
• Product Knowledge: Developing a strong understanding of the jewelry, materials, and craftsmanship to effectively advise customers.
• Inventory Management: Maintaining the display area, ensuring proper arrangement and security of jewelry, and assisting with restocking.
• Sales Support: Achieving sales targets, upselling and cross-selling products, and contributing to overall store sales goals.
• Record Keeping: Maintaining customer records, updating product information, and assisting with other administrative tasks.
• Maintaining a positive store environment: Ensuring the sales counter and display area are clean, organized, and visually appealing.

Skills and Qualifications:

• Excellent Communication Skills: Ability to effectively communicate with customers and colleagues.
• Customer Service Experience: Proven experience in a customer-facing role, demonstrating strong interpersonal skills.
• Product Knowledge: Familiarity with jewelry, gemstones, and different types of jewelry.
• Sales Skills: Ability to effectively close sales, upsell, and achieve sales targets.
• Basic Computer Skills: Proficiency in using a point-of-sale (POS) system and other relevant software.
• Attention to Detail: Accuracy in handling transactions and managing inventory.
• Problem-Solving Skills: Ability to address customer concerns and resolve issues effectively.

Job Type: Full-time

Pay: ₹8,000.00 - ₹20,000.00 per month

Schedule:

• Day shift

Work Location: In person

Expected Start Date: 01/08/2025