Jewellery Store Manager

Job Description

Job Title: Jewellery Store Manager Location: Aurangabad Role Summary: We are seeking an experienced and dynamic Store Manager to oversee our Aurangabad store operations. The ideal candidate will be responsible for driving sales, ensuring top-notch customer service, maintaining operational standards, and leading the store team to achieve targets and deliver an exceptional shopping experience. Key Responsibilities: Lead daily store operations and ensure seamless functioning of all departments Manage and motivate a team of sales executives, cashiers, and support staff Deliver outstanding customer service and handle client queries, feedback, and escalations Ensure high levels of customer satisfaction through a personalized shopping experience Monitor inventory, stock levels, shrinkage, and implement retail loss prevention strategies Maintain visual merchandising and uphold brand standards across the store Drive sales by analyzing performance data and implementing action plans to achieve targets Train and develop team members for product knowledge, soft skills, and selling techniques Ensure compliance with company policies, safety procedures, and operational checklists Liaise with Head Office teams for marketing, HR, accounts, and stock replenishment Prepare and present reports related to sales performance, manpower, and customer feedback Required Qualifications and Skills: Proven experience in Store Management (minimum 5 years preferred) Strong background in customer service and retail operations Excellent communication and interpersonal skills Hands-on knowledge of retail loss prevention practices Strong leadership , decision-making, and team management capabilities Ability to handle high-pressure retail environment with professionalism Detail-oriented with strong organizational and multitasking skills Bachelor's degree in Business Administration, Retail Management, or a related field Jewellery retail experience is highly desirable What We Offer: Opportunity to work with a century-old prestigious brand Competitive salary and incentive structure Supportive work environment and professional growth opportunities