Posted:2 weeks ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

A Jewelry Sales Executive is responsible:

1. Customer Assistance

  • Greet and welcome customers as they enter the store.
  • Listen to customers’ needs and provide product recommendations based on their preferences and requirements.
  • Explain product features, such as the quality of metals, stones, and design details.
  • Assist customers in choosing jewelry based on the occasion, budget, and style.

2. Product Knowledge

  • Maintain in-depth knowledge of all products, including gold, silver, diamond, and gemstone jewelry.
  • Educate customers on the characteristics, craftsmanship, and value of different jewelry pieces.
  • Stay updated on the latest jewelry trends, styles, and market prices.

3. Sales and Upselling

  • Use effective sales techniques to persuade and close sales with customers.
  • Upsell and cross-sell products by suggesting matching jewelry or related accessories.
  • Handle negotiations with customers to achieve favorable sales while maintaining customer satisfaction.

4. Inventory Management

  • Assist in organizing and arranging jewelry displays to maximize visual appeal.
  • Monitor and report inventory levels, noting which items are popular or slow-moving.
  • Ensure that jewelry pieces are stored securely and displayed attractively.

5. Handling Transactions

  • Process payments through cash, card, or other payment methods accurately and efficiently.
  • Provide invoices, receipts, and warranties to customers.
  • Handle returns, exchanges, and complaints professionally to ensure customer satisfaction.

6. Customer Relationship Management

  • Develop and maintain relationships with repeat customers.
  • Collect and record customer information for future promotions and personalized recommendations.
  • Follow up with clients post-purchase to ensure satisfaction and foster customer loyalty.

7. Sales Target Achievement

  • Strive to meet or exceed monthly and annual sales targets.
  • Participate in promotional activities, such as special sales events, to boost sales.
  • Collaborate with team members to achieve store goals.

8. Store Maintenance

  • Keep the jewelry counters and store environment clean and organized.
  • Conduct regular checks for jewelry damage or wear, and report any issues.
  • Ensure that all jewelry items are priced, labeled, and tagged correctly.

9. Compliance and Security

  • Adhere to all safety and security protocols to prevent theft or damage.
  • Comply with company policies regarding handling high-value items.
  • Be aware of legal standards for selling precious metals and gemstones.

10. Training and Development

  • Attend product training sessions, workshops, or seminars as required by the company.
  • Continuously update product knowledge and sales techniques.
  • Mentor new staff members when needed, sharing product and sales insights.

Key Skills for a Jewelry Sales Executive:

  • Strong communication and interpersonal skills.
  • Good understanding of jewelry materials, designs, and trends.
  • Persuasive selling and negotiation abilities.
  • Attention to detail and ability to handle high-value items.
  • Customer-oriented mindset with patience and empathy.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Compensation Package:

  • Yearly bonus

Schedule:

  • Day shift

Work Location: In person

Speak with the employer
+91 9515726985

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