Jewellery Sale Executive

A Jewelry Sales Executive is responsible:

1. Customer Assistance

• Greet and welcome customers as they enter the store.
• Listen to customers’ needs and provide product recommendations based on their preferences and requirements.
• Explain product features, such as the quality of metals, stones, and design details.
• Assist customers in choosing jewelry based on the occasion, budget, and style.

2. Product Knowledge

• Maintain in-depth knowledge of all products, including gold, silver, diamond, and gemstone jewelry.
• Educate customers on the characteristics, craftsmanship, and value of different jewelry pieces.
• Stay updated on the latest jewelry trends, styles, and market prices.

3. Sales and Upselling

• Use effective sales techniques to persuade and close sales with customers.
• Upsell and cross-sell products by suggesting matching jewelry or related accessories.
• Handle negotiations with customers to achieve favorable sales while maintaining customer satisfaction.

4. Inventory Management

• Assist in organizing and arranging jewelry displays to maximize visual appeal.
• Monitor and report inventory levels, noting which items are popular or slow-moving.
• Ensure that jewelry pieces are stored securely and displayed attractively.

5. Handling Transactions

• Process payments through cash, card, or other payment methods accurately and efficiently.
• Provide invoices, receipts, and warranties to customers.
• Handle returns, exchanges, and complaints professionally to ensure customer satisfaction.

6. Customer Relationship Management

• Develop and maintain relationships with repeat customers.
• Collect and record customer information for future promotions and personalized recommendations.
• Follow up with clients post-purchase to ensure satisfaction and foster customer loyalty.

7. Sales Target Achievement

• Strive to meet or exceed monthly and annual sales targets.
• Participate in promotional activities, such as special sales events, to boost sales.
• Collaborate with team members to achieve store goals.

8. Store Maintenance

• Keep the jewelry counters and store environment clean and organized.
• Conduct regular checks for jewelry damage or wear, and report any issues.
• Ensure that all jewelry items are priced, labeled, and tagged correctly.

9. Compliance and Security

• Adhere to all safety and security protocols to prevent theft or damage.
• Comply with company policies regarding handling high-value items.
• Be aware of legal standards for selling precious metals and gemstones.

10. Training and Development

• Attend product training sessions, workshops, or seminars as required by the company.
• Continuously update product knowledge and sales techniques.
• Mentor new staff members when needed, sharing product and sales insights.

Key Skills for a Jewelry Sales Executive:

• Strong communication and interpersonal skills.
• Good understanding of jewelry materials, designs, and trends.
• Persuasive selling and negotiation abilities.
• Attention to detail and ability to handle high-value items.
• Customer-oriented mindset with patience and empathy.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Compensation Package:

• Yearly bonus

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9515726985