IT/System Admin

VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries.

In both these verticals, we offer solutions and services in specific areas.

VSM has

• Strong founding team based in India and the US

• A great leadership team who come with high levels of educational qualifications and relevant industry experience

• Skilled and trained IT and Subject Matter professionals

We have a local presence in 5 countries and are further expanding our delivery reach.

About the team

The team is responsible for managing servers, networks, system backups, endpoint security, user support, and more. We support both in-house and remote operations, troubleshoot technical issues, ensure data integrity, and maintain business continuity.

Responsibilities:

• Manage
  and monitor all installed systems and infrastructure.


• Install,
  configure, test, and maintain operating systems, application software, and system management tools.


• Ensure
  the highest levels of systems and infrastructure availability.


• Periodic
  preventive maintenance to be carried out.


• Troubleshoot
  hardware and software issues across desktop, server, and network environments.


• Administer
  user accounts, permissions, and access rights in Active Directory and related systems.


• Maintain
  backup, disaster recovery, and cybersecurity strategies.


• Monitor
  and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes.


• Provide
  Level 1 and Level 2 support to internal users and escalate issues when needed.


• Maintain
  inventory of all hardware and software resources.


• Vendor
  Management with proper evaluation of the quality of the services being provided


• Cost
  Management.


• Stay
  current with the latest IT trends, technologies, and best practices.


• Document
  internal procedures and support manuals.