ITOM Specialist

Manpowergroup Services India

5 - 8 years

10 - 15 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

Itom Servicenow Discovery CMDB discovery admin Service now Discoverer

Work Mode

Hybrid

Job Type

Full Time

Job Description

ITOM Specialist (Discovery Admin)

Job location- Bangalore

Immediate joiners/ 15 days

Responsibilities:

Configuration of Discovery and Troubleshooting Discovery
Day to day administration of Discovery.
Experience in ServiceNow Service Mapping and able to troubleshoot.
Build Discovery configurations for deeper network penetration.
Able to develop and maintain technical design of CMDB (Configuration Management Database) for further use in ITSM processes.
Identification rules and configuration of multiple discovery sources.
Experience in optimizing discovery and tailoring patterns
Able to integrate ServiceNow with third party Application.
Basic knowledge on scripting using JavaScript

Qualifications:

5+ years overall experience in IT
3+ years of experience in ServiceNow Discovery.
ServiceNow Administrator & Discovery Implementation Specialist certifications preferred
Experience implementing ServiceNow Service Mapping desired.

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