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Computacenter
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IT Presales Maintenance Admin

IT Presales Maintenance Admin

Computacenter

4 - 6 years

5 - 7 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Presales Support presales analyst presales coordinator presales administrator presales executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

Dear Candidates, We are hiring for Presales Administrator for Bangalore location, interested candidates please apply. Total Exp: Relevant Exp in Presales: Current Company: Notice Period: Highest Fulltime Education: Current Location: Preferred Location: CCTC: ECTC: Job Description: Key Skills: Presales lifecycle, ERP, client engagement, coordination. In depth understanding of Presales life cycle Expertise in Presales support & client engagement Knowledge of commercial design maintenance systems Sales & Technical team cross-functional coordination Proficient in Documentation Management & CRM platforms Knowledge of Contracts & Order Management cycle will be added advantage. Maintain tracking of all quotes and their status to produce monthly management reports and real-time business intelligence Process Contract requests - Deletions, contract Information Data Validation - Checking existing support models not on contract e.g. We are provided serials to check how it is currently supported Check if a PO has been raised for an MCR for CS and checking CCWR if a PO has been raised for TS Maintain version control and rate updates to Models and calculators Generate and process Win templates for engagement with TCM/GSBO Determination of service costs for small changes taking into account internal data, such as failure rates, volumes, and also manufacturer specifics Create an CCWR invalid quote - Admin Create a valid CCWR quote- Owning the resolution of CCWR compliance Issues. Prioritises own workload to ensure that deadlines and customer requirements are met. Good working Knowledge of Microsoft Applications; especially Excel Plans & organises own workload Proven experience of high standards of customer service

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IT Presales Maintenance Admin