It Administrator

Job Description

Job Title: IT Administrator Location: Hyderabad (Hybrid) Job Summary: We are seeking a skilled IT Administrator with deep expertise in Atlassian tools, particularly Jira, to support and manage our IT systems in a remote environment. The ideal candidate will lead Atlassian migrations (Server to Cloud and Cloud to Cloud), configure and maintain Jira projects, and manage system permissions and security settings. This role also requires strong general IT administration capabilities across cloud services, remote support, and systems management. Key Responsibilities: Lead and execute Atlassian migrations (Server to Cloud, Cloud to Cloud) Configure Jira projects, workflows, permissions, security schemes, and custom fields Provide ongoing administration and support for Jira, Confluence, and related Atlassian products Manage user access, roles, and integra ons across systems Monitor and maintain on prem and cloud-based IT infrastructure and tools Provide remote IT helpdesk support and systems troubleshooting for distributed teams Implement and enforce security best practices and IT policies Document processes and maintain system configuration records Requirements: Proven experience with Atlassian product suite, especially Jira and Confluence administration Hands-on experience with Atlassian cloud migrations Strong understanding of Jira configuration, project setup, permission schemes, and automation General IT administration skills including cloud systems (e.g., AWS, Azure, Google Workspace, Okta/SSO, Zendesk, VPNs, AV, etc.) Experience supporting remote teams and managing remote systems Excellent problem-solving and communication skills Ability to work independently in a fully remote environment Preferred Qualifications: Professional certifications related to Atlassian administration Certifications in cloud platforms (e.g., AWS, Azure, Google Cloud) IT service management certifications (e.g., ITIL Foundation) Security-related certifications (e.g., Security+, CISSP) Experience working within compliance frameworks (e.g., SOC 2, ISO 27001)