IT Administrator

Requirements:

• Proven experience as an IT Administrator or similar role.

• Strong knowledge of Windows Server 2012/2016, Microsoft Outlook, and Microsoft Office.

• Basic hands-on experience with Microsoft 365 Administration.

• Familiarity with CCTV and Door Access Systems.

• Good understanding of Network Fundamentals (LAN/WAN, IP addressing).

• Ability to troubleshoot hardware, software, and network issues effectively.

• Strong organizational and communication skills.

• Ability to coordinate with vendors for resolving laptop issues, internet connectivity problems, and email-related concerns.

Key Responsibilities:

• Server Management:

o Administer and maintain Windows Server 2012 and 2016 environments.

o Manage Active Directory, DNS, DHCP, and group policies.

• User Support & Workstation Setup:

o Install and configure Windows operating systems and Microsoft Office.

o Provide support for Outlook configuration and troubleshooting.

o Assist end-users with technical issues related to desktops, laptops, and software.

• Microsoft 365:

o Perform basic administrative tasks in Microsoft 365, such as user account creation, license assignment, and password resets.

o Provide basic support for Exchange Online and Teams.

• Security & Antivirus Management:

o Install, configure, and monitor antivirus software to ensure systems are protected and up to date.

o Respond to security alerts and manage endpoint protection.

• IT Infrastructure & Devices:

o Install and support CCTV systems and perform regular maintenance.

o Manage and troubleshoot electronic door access systems.

o Coordinate with vendors for support and maintenance as required.

• Documentation & Inventory:

o Maintain records of IT assets and software licenses.

o Document support activities, configurations, and system changes.