Role Summary: (a) Title: L2 Support Engineer (b) Business/Function: Network & Communication (c) Job Location: Nagpur (d) Reports to: Manager (e) Team: Network & Communication - DRDC (f) Summary: The L2 Support Engineer will be instrumental in ensuring smooth network operations and maintaining a secure, reliable, and scalable network infrastructure. This role demands practical expertise in network configuration, troubleshooting, and managing complex environments, including Data Center and SD-WAN solutions. The L2 Support Engineer will address escalated issues from L1 support, manage incidents, provide 24x7 operational support, and ensure the prompt resolution of all network-related challenges. This role involves understanding customer requirements, coordinating with relevant stakeholders, addressing queries, and executing activities to develop effective solutions. Additional Information (a) Responsibilities: 1. Network Operations & Incident Management: • Handle escalations from L1 resources and provide guidance for effective resolution. • Manage day-to-day network operations, including incident reporting, review, and resolution within defined timelines. • Troubleshoot and resolve issues across LAN, WAN & Wi-Fi network, covering Access, Distribution, and Core layers. 2. Network Configuration & Troubleshooting: • Configure, monitor, and troubleshoot networking and security devices such as switches, routers, firewalls, and load balancers (CISCO, Juniper, etc.). • Design, implement, and manage SD-WAN solutions for medium to large-scale Internet & MPLS WAN networks. • Configure advanced routing protocols (BGP, EIGRP, OSPF) and have good expertise in TCP/IP, OSI models, and IP SLA. 3. Network Security & Compliance: • Secure network systems by establishing policies, defining and monitoring access, and enforcing compliance standards. • Regularly patch and harden all provisioned network and security devices. 4. Design & Documentation: • Prepare High-Level Design (HLD) and Low-Level Design (LLD) documentation. • Generate configuration templates for network changes and maintain version-controlled documentation. • Create and maintain blueprints for NOC and SOC processes and procedures. 5. Operational Support & Shift Management: • Provide 24x7 support for data center networks and relevant operations. • Monitor and protect data center networks, including internet-facing applications. 6. Vendor & Asset Management: • Coordinate with vendors for network and security device support and maintenance. • Manage inventory and ensure accurate asset documentation. 7. Performance Reporting & Audits: • Prepare and present operational reports, dashboards, and presentations as required. • Conduct network equipment testing and maintain audit records to ensure compliance. 8. Customer Interaction & Problem Solving: • Understand customer requirements, queries, and activities to prepare effective resolutions. • Ensure timely and professional communication to address customer needs. Requirements (a) Education: B.E/ B.Tech/MCA (Computer/IT)/B.Sc (Computers) (b) Experience: 1) 4 plus years of working experience on large complex enterprise networks. - Mandatory 2) Must have hands-on experience in protocols/technologies like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory 3) Experience in Software Defined Network (SDN) & SD-WAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on Network management and monitoring tools - Mandatory 6) Experience in conducting regular Network performance review, Network analysis and running detailed Network improvement plans with Network Providers. - Mandatory 7) Experience on Network Management tools like Cisco ISE, DNAC. - Mandatory 8) Experience in Solution Design and Architecture assessment of large networks - Desirable 9) Experience in Security devices - Added advantage 10) Experience in dealing with banks / financial institutions /NBFCs networks - Added advantage 11)Proficiency in managing and securing Data Center networks - Desirable (c) Certifications: 1) CCNP - Mandatory 2) ITIL Foundation - Desirable (d) Knowledge: 1) Understanding of OSI model and TCP/IP protocol (IPv4 & IPv6) - Mandatory 2) Knowledge on network capture / analysis tools like Wireshark - Mandatory 3) Knowledge in Network Management and Monitoring tools such as Solarwinds. - Mandatory 4)Excellent interpersonal, written and verbal communication skills along with quick learner. - Mandatory 5) Knowledge of Software Defined Network (SDN) & SD-WAN. - Desirable 6) Knowledge on Network & Security devices like firewalls, WAFs, L3 & L2 switches, LBs. - Desirable 7) Knowledge on Cloud Networking - Desirable 8) Knowledge of Network Security devices - Added advantage 9) Knowledge of Network Wireless technologies - Mandatory (e)Technical Skills: 1) Routing & Switching - Mandatory 2) Software Defined Network (SDN) & SD-WAN - Mandatory 3) MPLS Technology - Mandatory 4) Network Monitoring and Management tools - Mandatory 5) MS Office & MS Visio - Mandatory 6) Network Security - Firewalls, IDS/IPS, Proxy, DDoS - Desirable 7) VPN technologies - Added advantage 7) Wireless - Mandatory Show more Show less

I Role Summary (a) Title: Manager- Banknet (b) Business/Function: Network & Communications (c) Band / Designation: Manager (d) Location: Mumbai (e) Reports to: AVP (f) Team: Network - Operations (g) Summary: 1) The candidate will be supporting the Production Network of INFINET and also steering the Projects. 2) Review Network Performance periodically and plan for corrections. 3) Escalation point for all P1 level of issues II Additional Information (a) Responsibilities: 1) Responsible for the architecture, design, implementation and support of large enterprise WAN & LAN networks. 2) Over-view of day-to-day NOC operations and ensure seamless operations. 3) Provide continual improvement in Network by having adequate checks and balances. 4) Adoption of industry best practices and develop process and procedures and guide team to adhere. 5) Need to monitor & drive teams performance. 6) Impart trainings to team on new Solutions and Technologies. 7) Strategic ideas implementation for the betterment of the services 8) Manage Projects and ensure delivery at its best within the committed timelines. 9) Work with OEMs, Network Providers and System Integrators for identifying best of breed solutions. 10) Responsible for vendor evaluations, selection and proof of concept analysis. 11) Responsible for budgeting and forecasting for all network and seucurity infrastructure services. 12) Provide assistance to team in preparation of RFP / RFQ and maintain documentation. 13) Responsible for managing large teams. III Requirements (a) Education: B.E/ B.Tech, M.Tech/MCA (Computer/IT)/B.Sc (Computers) (b) Experience: 1) 10 plus years of experience in IT with core competency in Network & Security or B.Sc (Computers) with 11 plus years of working experience on large complex enterprise Network - Mandatory 2) Experience in Routing protocols like MPLS (Traffic Engineering, L2/L3 VPN), MBGP/BGP-4, ISIS, OSPF/OSPFv3, EIGRP, RSVP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory. 3) Strong experience in Software Defined Network (SDN) - Mandatory 4) Strong experience in SD-WAN. - Mandatory 5) Minimum 5 years' Experience in people Management. - Mandatory 6) Extensive experience in leading and managing complex internetworking solutions from design to implementation. - Mandatory 7) Experience of multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 8) Experience with telecommunication industry best practices on network architecture, systems architecture, as well as product/service design and implementation strategies. - Mandatory 9) Experience in vendor evaluation, negotiation and Management - Mandatory 10) Well versed with new age technologies and trends to integrate with existing systems - Mandatory 11) Must have handled a team size of minimum 10 members. - Mandatory (c) Certifications: 1) CCNP - Mandatory 2) CCIE - Desirable 3) ITIL Foundation / ITIL Managing Professional (MP) / PMP - Desirable (d) Knowledge: 1) In-depth knowledge in Software Defined Networks (SDN) & SD-WAN - Mandatory 2) Expert knowledge in Networking, data communications, information security and systems Engineering. - Mandatory 3) Knowledge in Technical Bid evaluation and processing - Mandatory 4) Knowledge on Network devices of various OEMs such as; Cisco, Juniper, Alcatel..etc - Mandatory 5) Excellent interpersonal, communication and presentation skills - Mandatory 6) Knowledge in VC Managements and its protocols - Desirable 7) Knowledge on Fiber and its active components such as MUX, Transponders, LIU, OTDR..etc - Desirable 8) Knowledge on Project Management - Desirable (e) Skills and Competencies: 1) Strong understanding of Enterprise Network, system and application-level Security issues. - Mandatory 2) Routing and Switching - Mandatory 2) MPLS, SD-WAN, SDN Technology - Mandatory 3) Network Security - Firewalls, IDS/IPS, Proxy - Mandatory 4) Good understanding and skills in Network Traffic Engineering and Analysis - Mandatory 5) Superior leadership skills - Mandatory 6) Good Presentation skills - Mandatory Show more Show less

Role Summary (a) Title: Sr. Network Engineer (b) Business/Function: Network & Communication (c) Location: Bhubaneswar (d) Reports to: Manager (e) Team: Network - Operations (f) Summary: 1) The candidate will be supporting the Data Center and Production Network Operations 2) Monitor, track, fix and report the health status of Datacenter Network Additional Information (a) Responsibilities: 1) Strong troubleshooting skills across LAN and WAN environments. 2) Hands-on expertise in SD-WAN solutions, MPLS networks, and routing protocols (BGP, EIGRP, OSPF). 3) In-depth knowledge of Internet, Wi-Fi, and wireless technologies. 4) Strong knowledge of TCP/IP, OSI models, and IP SLA concepts. 5) Configuration, Monitoring & Troubleshooting of Networking devices (Switches, Routers of leading OEMs like CISCO, Juniper etc.). 6) Should support a heterogenous network infrastructure consisting of Routers, Switches, Data Canter Networking, Load balancers etc. 7) Securing Network Systems by establishing and enforcing policies, defining and monitoring access. 8) Network Operations - Network configuration, IP assignment, monitoring, Firmware upgrades, Manage and maintain Network ISP services, Fault handling and escalation (identifying and responding to faults on Network & Network devices, liaising with 3rd party suppliers/vendors for services and its management). 8) Timely resolution of calls / incidents related to all network issues within defined timelines. 9) Regular Patching of all provisioned Network & Security devices 10) Vendor Management and Asset & Inventory Management. 11) Proficiency in managing and securing Data canter networks. 12) Ability to design and document complex network architectures (HLD/LLD). 13) Support Regular VA scans and its remediation based on the priorities of all provisioned Network & Security devices. 14) Familiarity with security appliances and practices for data centre applications. 15) Periodic communication with vendors/NE's for regularly updating work progress on the tickets and service requests. 16) Excellent communication and reporting skills, with proficiency in preparing dashboards and presentations. Requirements (a) Education: B.E/ B.Tech/M.Tech/MCA (Computer/IT)/B.Sc (Computers) (b) Experience: 1) 4 plus years of working experience on large complex enterprise networks. - Mandatory 2) Must have hands-on experience in protocols/technologies like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory 3) Experience in Software Defined Network (SDN) & SD-WAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on Network management and monitoring tools - Mandatory 6) Experience in conducting regular Network performance review, Network analysis and running detailed Network improvement plans with Network Providers. - Mandatory 7) Experience on Network Management tools like Cisco ISE, DNAC. - Mandatory 8) Experience in Solution Design and Architecture assessment of large networks - Desirable 9) Experience in Security devices - Added advantage 10) Experience in dealing with banks / financial institutions /NBFCs networks - Added advantage (c) Certifications: 1) CCNP - Mandatory 2) ITIL Foundation - Desirable (d) Knowledge: 1) Understanding of OSI model and TCP/IP protocol (IPv4 & IPv6) - Mandatory 2) Knowledge on network capture / analysis tools like Wireshark - Mandatory 3) Knowledge in Network Management and Monitoring tools such as Solarwinds. - Mandatory 4)Excellent interpersonal, written and verbal communication skills along with quick learner. - Mandatory 5) Knowledge of Software Defined Network (SDN) & SD-WAN. - Desirable 6) Knowledge on Network & Security devices like firewalls, WAFs, L3 & L2 switches, LBs. - Desirable 7) Knowledge on Cloud Networking - Desirable 8) Knowledge of Network Security devices - Added advantage 9) Knowledge of Network Wireless technologies (e)Technical Skills: 1) Routing & Switching - Mandatory 2) Software Defined Network (SDN) & SD-WAN - Mandatory 3) MPLS Technology - Mandatory 5) Network Monitoring and Management tools - Mandatory 6) MS Office & MS Visio - Mandatory 7) Network Security - Firewalls, IDS/IPS, Proxy - Desirable 8) VPN technologies - Added advantage 9) Wireless - Added advantage