Job description 🚀 We’re Hiring! Join Our Sales Team at IMC Institute as Academic Counsellor and Accelerate Your Career! 🚀 Are you a people person with a passion for making connections and closing deals? 💼💡 We’re on the lookout for a dynamic Sales Professional who’s ready to take on challenges, exceed targets, and make a real impact in a fast-paced environment. If you: ✅ Thrive in a goal-oriented setting ✅ Have excellent communication and negotiation skills ✅ Are driven to succeed and eager to grow your career Then we want to hear from YOU! 🌟 Apply now to become part of a team that values innovation, integrity, and high performance. Role Overview: As a Senior Academic Counsellor/ Academic Counsellor at IMC Institute, your primary responsibility will be to proactively reach out to new prospects, establish connections, and engage with leads to meet and exceed sales targets. You will engage with potential candidates through various communication on channels such as telecalls, online demos, trial sessions, emails, and chats. By building high-quality, engaging discussions, you will enroll candidates in our cuƫing-edge learning programs. Key Responsibilities:  Conduct outbound calls to new prospects and maintain regular follow-ups with previously contacted leads to achieve sales objectives.  Engage with candidates through telecalls, online demos, emails, and chats, providing them with a compelling learning experience.  Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs.  Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently. Location: CyberCity, Gurgaon Requirements:  Possess 1-4 years of experience in a B2C sales environment, demonstrating a track record of exceptional sales achievements  Exhibit excellent communication, listening, and persuasion skills to engage effectively with Clients  Demonstrate a high level of ownership and the ability to establish processes from scratch  Previous exposure to EdTech environment is preferred, showcasing adaptability and resourcefulness  Display a strong focus on achieving results and perseverance in the face of challenges CTC Offered- Upto 35000+Incentives. Interested Candidates can share their CVs at gurujinder@imcinstitute.ae or 9266866570. Thanks Show more Show less

Department: Customer Service / Operations Location: Ithum Noida Sector 62 Reports To: Team Lead / Customer Service Manager Job Summary: We are seeking a customer-focused and detail-oriented Service Associate to join our team. The ideal candidate will be responsible for delivering excellent service to clients, resolving inquiries efficiently, and maintaining high customer satisfaction. This role requires strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. Key Responsibilities: Interact with customers via phone, email, chat, or in person to address inquiries, complaints, and requests. Provide accurate information about products, services, or accounts. Resolve customer issues promptly, escalating complex concerns to the appropriate department when needed. Maintain customer records by updating account information and service logs. Meet performance metrics such as response time, customer satisfaction, and resolution rate. Assist in order processing, returns, billing, or other customer-related processes depending on business needs. Follow company policies and standard operating procedures (SOPs). Collaborate with internal teams (sales, operations, etc.) to ensure a seamless customer experience. Key Skills & Qualifications: Bachelor's degree or equivalent (preferred but not always mandatory) 1–3 years of experience in customer service, sales, or a similar role Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Ability to multitask and prioritize in a fast-paced environment Proficient in MS Office and customer service software (CRM tools) Positive attitude and willingness to learn Work Conditions: Day Shift May require weekend or holiday shifts based on business needs Office-based or hybrid (depending on company policy) Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Department: Customer Service / Operations Location: Ithum Noida Sector 62 Reports To: Team Lead / Customer Service Manager Job Summary: We are seeking a customer-focused and detail-oriented Service Associate to join our team. The ideal candidate will be responsible for delivering excellent service to clients, resolving inquiries efficiently, and maintaining high customer satisfaction. This role requires strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. Key Responsibilities: Interact with customers via phone, email, chat, or in person to address inquiries, complaints, and requests. Provide accurate information about products, services, or accounts. Resolve customer issues promptly, escalating complex concerns to the appropriate department when needed. Maintain customer records by updating account information and service logs. Meet performance metrics such as response time, customer satisfaction, and resolution rate. Assist in order processing, returns, billing, or other customer-related processes depending on business needs. Follow company policies and standard operating procedures (SOPs). Collaborate with internal teams (sales, operations, etc.) to ensure a seamless customer experience. Key Skills & Qualifications: Bachelor's degree or equivalent (preferred but not always mandatory) 1–3 years of experience in customer service, sales, or a similar role Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Ability to multitask and prioritize in a fast-paced environment Proficient in MS Office and customer service software (CRM tools) Positive attitude and willingness to learn Work Conditions: Day Shift May require weekend or holiday shifts based on business needs Office-based or hybrid (depending on company policy) Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job description 🚀 We’re Hiring! Join Our Sales Team at IMC Institute as Academic Counsellor and Accelerate Your Career! 🚀 Are you a people person with a passion for making connections and closing deals? 💼💡 We’re on the lookout for a dynamic Sales Professional who’s ready to take on challenges, exceed targets, and make a real impact in a fast-paced environment. If you: ✅ Thrive in a goal-oriented setting ✅ Have excellent communication and negotiation skills ✅ Are driven to succeed and eager to grow your career Then we want to hear from YOU! 🌟 Apply now to become part of a team that values innovation, integrity, and high performance. Role Overview: As a Senior Academic Counsellor/ Academic Counsellor at IMC Institute, your primary responsibility will be to proactively reach out to new prospects, establish connections, and engage with leads to meet and exceed sales targets. You will engage with potential candidates through various communication on channels such as telecalls, online demos, trial sessions, emails, and chats. By building high-quality, engaging discussions, you will enroll candidates in our cuƫing-edge learning programs. Key Responsibilities:  Conduct outbound calls to new prospects and maintain regular follow-ups with previously contacted leads to achieve sales objectives.  Engage with candidates through telecalls, online demos, emails, and chats, providing them with a compelling learning experience.  Develop impactful and engaging discussions with prospective candidates, ensuring their enrollment in our learning programs.  Emphasize high-quality sales practices and adhere to strong sales processes, driving results and meeting targets consistently. Location: CyberCity, Gurgaon Requirements:  Possess 1-4 years of experience in a B2C sales environment, demonstrating a track record of exceptional sales achievements  Exhibit excellent communication, listening, and persuasion skills to engage effectively with Clients  Demonstrate a high level of ownership and the ability to establish processes from scratch  Previous exposure to EdTech environment is preferred, showcasing adaptability and resourcefulness  Display a strong focus on achieving results and perseverance in the face of challenges CTC Offered- Upto 40000+Incentives. Interested Candidates can share their CVs at gurujinder@imccertifications.com or 9266866570. Thanks