About the Intern - Telecaller | Customer Service Representative Position
As an Intern Telecaller / Customer Service Representative, you will be the voice of Hyenr, reaching out to potential customers, understanding their requirements, providing information about our products and services, and ensuring a smooth and helpful interaction. This internship is ideal for students or freshers looking to gain hands-on experience in communication, sales, and customer engagement.
Key Responsibilities Make outbound calls to potential clients and respond to incoming queries with a friendly and professional tone. Understand customer needs and share relevant details about Hyenr s solar, EV charging, and green energy solutions. Generate qualified leads and schedule follow-ups with the sales or technical team. Maintain accurate call records, lead details, and feedback in our CRM system. Handle basic customer queries and escalate complex issues to senior team members. Support the customer service team in achieving satisfaction and performance targets. Provide feedback from customers to help improve products and services. Who We re Looking For Students or fresh graduates in any discipline (Engineering, Commerce, Arts all welcome!). Excellent verbal communication in English and regional languages (Kannada/Hindi/Tamil/Telugu any one is a bonus). Friendly, patient, and customer-focused attitude. Basic computer knowledge and willingness to learn CRM tools. Eagerness to grow in a fast-paced, green energy startup environment. What You ll Gain Certificate of Internship and Letter of Recommendation (based on performance). Practical training in sales, communication, and customer engagement. Exposure to the fast-growing renewable energy and EV sector. Opportunity to be considered for a full-time role based on performance. Apply Now If you re passionate about sustainability and love connecting with people come intern with us at Hyenr and be part of the green energy movement!
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