Reports to: IT Service Desk Lead Job Overview: Offer support and technical assistance to external customers and internal company users who are using a wide variety of software and hardware, or other computer systems and need help troubleshooting problems through diagnostic tests and remote access to their computers. This position will also function as a customer service triage person during hours when the Customer Service department is not online. This position will create many reports through processes that are documented and deliver them to the appropriate people. You’re good at: Communicating with people via phone, email, and instant messaging, and understanding their needs and various systems enough to run through documented troubleshooting steps and able to search the internet and/or documentation for solutions and to know when to escalate. Understanding the basic purpose and functionality of a ticketing system. Extra awesome: 3-6 years of IT Support experience, degree from a university or technical school. Qualifications: Strong Computer Skills and the Ability to Troubleshoot and Diagnose Problems, Good Customer Service Skills, Ability to Communicate Effectively to help customers fix their issues and feel satisfied with the experience, Writing and Editing Skills to aid in writing and updating manuals, Education in Computer Repairs and how to Troubleshoot Problems. Experience with Active Directory management, Microsoft365 Administration, and Windows Server and Workstation OS configurations. Job Types: Full-time, Permanent Pay: Up to ₹34,752.94 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Shift: US shift Work Days: Monday to Friday Work Location: In person Application Deadline: 03/07/2025 Expected Start Date: 04/07/2025

We are looking for an enthusiastic Human Resources (HR) Generalist to implement a variety of human resource programs. The HR department will depend on your assistance in several important functions such as staffing, compensation and benefits, employee welfare, and performance management. If you are looking to kickstart your career in HR, this is the place to be. Due to the diversity of responsibilities of the role, the ideal candidate will be a competent and resourceful individual with a passion for HR. The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value to the organization as a whole. Administer compensation and benefit plans Assist in talent acquisition and recruitment processes Conduct employee onboarding and help plan training & development Provide support to employees in various HR related topics such as leaves, compensation etc., and resolve issues and problems Promote HR programs to create an efficient and conflict-free workplace Assist in development and implementation of human resource policies Undertake tasks in performance management Gather and analyze data with useful HR metrics Maintain employee files and records in electronic and paper form Job Types: Full-time, Permanent Pay: Up to ₹45,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Rotational shift US shift Weekend availability Experience: HR: 5 years (Preferred) total work: 3 years (Preferred) Language: English (Required) Location: Gannavaram, Vijayawada, Andhra Pradesh (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Expected Start Date: 04/07/2025

We are looking for an enthusiastic Human Resources (HR) Generalist to implement a variety of human resource programs. The HR department will depend on your assistance in several important functions such as staffing, compensation and benefits, employee welfare, and performance management. If you are looking to kickstart your career in HR, this is the place to be. Due to the diversity of responsibilities of the role, the ideal candidate will be a competent and resourceful individual with a passion for HR. The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value to the organization as a whole. Administer compensation and benefit plans Assist in talent acquisition and recruitment processes Conduct employee onboarding and help plan training & development Provide support to employees in various HR related topics such as leaves, compensation etc., and resolve issues and problems Promote HR programs to create an efficient and conflict-free workplace Assist in development and implementation of human resource policies Undertake tasks in performance management Gather and analyze data with useful HR metrics Maintain employee files and records in electronic and paper form Job Types: Full-time, Permanent Pay: Up to ₹25,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Rotational shift US shift Weekend availability Ability to commute/relocate: Gannavaram, Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Are you fluent in English? Language: English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person Expected Start Date: 10/07/2025