Role Summary: The Head of Design will lead the UI/UX department and be responsible for all design and research initiatives within the airline company. This role will oversee the creation, enhancement, and maintenance of user experiences across the company's digital platforms, including websites, mobile applications, and other customer-facing interfaces. The Head of Design will act as the custodian of design quality and ensure all digital experiences align with the company’s brand and strategic vision. Key Responsibilities: Leadership & Strategy: • Define and execute the design vision, strategy, and roadmap for the airline’s digital platforms. • Lead and mentor a team of designers and researchers to deliver user-centered solutions. • Advocate for design excellence across the organization, ensuring a consistent and cohesive user experience. Design & Execution: • Oversee the design process for all digital products, ensuring usability, functionality, and visual appeal. • Collaborate with product, development, and marketing teams to deliver high-quality design solutions on time. • Drive the creation and maintenance of a unified design system and brand guidelines. Research & Insights: • Lead user research efforts to gather insights on customer needs, behaviors, and pain points. • Ensure research findings are translated into actionable design recommendations. • Stay informed about industry trends, customer feedback, and competitor analysis to guide design decisions. Enhancements & Coordination: • Supervise enhancements and modifications to existing digital applications, ensuring they align with customer expectations and business objectives. • Coordinate with internal and external stakeholders for smooth implementation of design projects. • Ensure accessibility and compliance standards (e.g., WCAG) are met across all platforms. Performance Monitoring: • Track and measure the impact of design initiatives on user satisfaction, engagement, and business KPIs. • Continuously identify opportunities for improvement through audits and user feedback. Required Skills and Qualifications: Technical Skills: • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools. • Deep understanding of design systems, responsive design, and mobile-first principles. • Expertise in usability testing, accessibility standards (WCAG), and design documentation. Leadership Skills: • Proven experience in leading and mentoring design teams, fostering a collaborative and innovative environment. • Strong project management skills with the ability to manage multiple priorities and stakeholders. Experience: • Minimum 15 years of experience in UI/UX design, with at least 5 years in a leadership role. • Demonstrated success in designing and delivering large-scale digital products. • Experience working in industries with complex customer journeys (e.g., aviation, travel, or e-commerce). Education: • Bachelor’s or Master’s degree in Design, Computer Science. • Candidates from a Tier 1 design institute shall be preferred. Key Attributes: • Visionary thinker with a passion for delivering exceptional user experiences. • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels. • Customer-focused and data-driven approach to problem-solving. At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.i n Show more Show less

Job Summary: Candidate will have an end-to-end responsibility of building an partnership ecosystem which shall power IndiGo digital’s vision and drive business growth. Candidate would also be responsible to steer strategic deal making to drive new revenue streams. The Candidate’s role is to bring in the relevant availability, curate best offers and deals for members, design targeted promotions, and keep a close eye on overall growth in conversions for the digital marketplaces along with profitability. Candidate also need to anticipate customer needs and work closely with the internal stakeholders to mitigate product offering gaps through launch of relevant catalogues, SKUs, deals and offers and drive a major change or enhancement for customer experience influencing category needs based on their knowledge of competitive trends in the marketplace and other macro environment data. Key Responsibilities: 1. Building Partnership Ecosystem: - Proactively Scope the market for new business and/or network opportunities - Own all key new initiatives from inception to launch (such key new initiatives could include opportunities out of new partnerships and networks or new products) - Conduct pre-screening and evaluation of ecosystem networks and partners - Work to detail out these opportunities, identify costs and risks, secure necessary approvals - Work with leadership to implement identified new initiatives through organizational processes - Co-ordinate with all stakeholders to ensure all new initiatives are delivered as per deadlines - In partnership with the Leadership, manage internal and external relationships pertaining to these new initiatives and work. - Own and monitor the project management of new initiatives; identify and highlight risks to delivery and work towards resolution of the same 2. New Business Strategy: - Developing strategy for expanding our offerings to our customers - Research adjacent market opportunities to accelerate growth through new product launches and drive incremental revenue for the company - Identify potential partnership opportunities to bolster existing offerings or accelerate new growth opportunities 3. Key Account management: - Manage core partnerships powering the digital ecosystem - Build, Lead and Drive deep engagement plans with partners to drive incremental sales, revenue and share shifts - Work on plans to enhance Revenue as well as Conversions on the assigned marketplace platform and improve market share in respective category - Stay on top of changing trends and strategic priorities through in-depth data analysis as well as partner feedback to predict customer behavior and co-create and curate high impact offerings 4. Revenue and Monetization: - Develop and track a short-term and long-term plan for business growth in Digital marketplaces - Build, Design and Lead the foundational activities needed for data monetization and drive incremental revenue to the company - Lead productization ideas to drive engagement and monetization viz new partnerships and existing partner ecosystem 5. Merchandising & Campaign management: - Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales - Own both creation and execution of promotions calendar alongside marketing teams including special occasions (Diwali, World Cup, etc.) - Develop and execute plans to showcase the right products – Identify cross-selling and upselling opportunities - Co-create offers and promotions to drive portfolio mix and achieve strategic goals with partners - Build and manage offers & discounts for such campaigns and identify opportunities for giving customers value through intelligent and curated value offerings. - Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels – SEM, SEO, Social etc. - Work closely with marketing team to reduce SEM costs while increasing conversions of website visits to orders Skills, Qualifications & Experience: - Minimum experience 15+ Years - Skills you bring on the table Relationship & Account management Portfolio management & driving Growth Data analysis & reporting Negotiations Strategic bent of mind and a go getter - MBA from a premier Institute or Equivalent - Experience in E-Commerce Strategic Partnerships, Key Account Management, Category Management roles will be preferred - Exposure to Product Management or Digital marketing, Loyalty roles will be a great plus - Knowledge of Adobe analytics, Omniture or online funnel management tools is preferred - Must have prior experience in handling large & multiple accounts At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’ Show more Show less

Role/ Designation: Operating Program Manager Level: Sr. Manager Location: Gurugram The Operating Program Manager will report to the Chief Operating Officer (COO) and will play a crucial role in ensuring smooth operations and strategic alignment within the organization. This role is pivotal in driving operational excellence, aligning cross-functional initiatives, and ensuring the COO’s office operates with maximum efficiency and impact. Qualifications & Experience: Bachelor’s degree in business administration, Aviation Management, or a related field is preferred Advanced degrees like an MBA or specialized aviation certifications can be advantageous Certification in project management will be advantageous 8 to 10 years of relevant experience in aviation operations/ business management/ strategy, or executive support roles, preferably in aviation industry; including min. 2 to 3 years of analytics experience Strong network within the aviation industry to facilitate strategic partnerships will be advantageous Ideal candidate should have consulting experience of min. 2 years at Consulting firm such as McKinsey / BCG / Bain/ Big 4 Experience in a fast-paced, high-stakes environment Skill set Project Management: Overseeing cross-functional projects and ensuring alignment with company goals Financial Acumen: Experience managing budgets and financial reports Problem-Solving & Decision-Making: Ability to identify operational challenges and implement solution Strategic Leadership: Ability to support the COO in executing business strategies Communication & Negotiation: Strong interpersonal skills to liaise with stakeholders Strong analytical abilities Job responsibility Lead and coordinate cross-functional projects, ensuring timely execution and follow-through Ensure timely execution of operational priorities Drive strategic initiatives and ensure alignment across departments including flight operations, ground services, maintenance, and customer experience Prepare executive-level presentations, reports, and briefings for internal and external stakeholders Act as a liaison between the COO and senior operation leadership, ensuring clear communication and accountability Monitor key performance indicators (KPIs) and operational metrics, providing insights and recommendations Support crisis management and operational risk assessments in collaboration with relevant departments Facilitate leadership meetings, strategic planning sessions and other such activity/ event Show more Show less

Job Summary Seeking a highly skilled software professional with over 10 years of experience in analysis, design, and development using Microsoft technologies. The ideal candidate possesses excellent communication, problem-solving, and interpersonal skills, along with a strong enthusiasm for learning and adapting to emerging technologies. Roles & Responsibilities System Architecture & Design: Plan, design, and develop scalable and efficient technology systems that adhere to market standards and incorporate competitive technologies. Ensure that the system architecture supports high performance, reliability, and security. Frontend & Backend Development: Develop and maintain user-facing applications (frontend) and server-side logic (backend) using technologies such as C#, .NET, MVC, .NET Core, and Micro Frontend. Write clean, efficient, and maintainable code for seamless integration between frontend and backend systems. API & Microservices: Design, build, and maintain APIs and microservices architecture to enhance scalability and modularity. Employ tools like WebAPI and Kubernetes to ensure smooth deployment and management of services. DevOps & Continuous Integration: Collaborate with DevOps teams to implement automated pipelines using Jenkins, Kafka, and OpenShift Container Platform (OCP). Ensure continuous integration, delivery, and monitoring to optimize the development lifecycle. Database Management: Develop and manage data models and storage solutions using SQL Server. Optimize database performance, ensure data integrity, and troubleshoot issues when they arise. Agile Collaboration: Work in Agile teams, actively participating in sprints and delivering solutions in iterative cycles. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Skill Set & Education Qualification: Graduation in any discipline. Experience: Minimum 10 years in development, including a role as a Technical Lead. Technical Expertise: Programming: C#, .NET, MVC, .NET Core, Micro Frontend. Frameworks & Tools: WebAPI, Microservices, DevOps, SonarQube, Kubernetes, Kafka, Jenkins, OpenShift Container Platform (OCP). Database Management: SQL Server. Methodologies: Agile practices, WCF. At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

Role Overview: The Senior Design Manager for line of business will spearhead the design and user experience of all customer-facing airline platforms, including websites, mobile apps, and self-service kiosks. This role combines hands-on design expertise with strategic collaboration to deliver seamless, engaging user experiences that drive satisfaction, loyalty, and conversion. Key Responsibilities: Design Leadership: Lead the end-to-end design process for B2C digital platforms, ensuring user-centric and visually appealing experiences. Create innovative, intuitive designs that streamline complex booking and travel processes. Develop and maintain scalable design systems to ensure consistency across all B2C touchpoints. User-Centered Design: Conduct user research to understand customer needs, pain points, and behaviors. Translate research findings into personas, journey maps, and design strategies that enhance the overall experience. Use usability testing insights to refine designs and deliver seamless interfaces. Product Enhancement: Continuously evaluate and improve existing B2C products based on evolving customer expectations. Work with product managers to prioritize enhancements that drive measurable results. Collaboration & Stakeholder Management: Partner with teams across marketing, IT, and customer service to align design efforts with broader business goals. Represent LOB product design in stakeholder meetings and communicate design concepts effectively. Team Collaboration & Mentorship: Collaborate with fellow designers, researchers, and developers to ensure smooth project delivery. Guide junior designers and encourage a culture of innovation, collaboration, and user-centered thinking. Required Skills and Qualifications: Technical Skills: Deep expertise in B2C product design focused on creating intuitive, engaging, and conversion-optimized experiences. Proficiency with Figma, Adobe XD, Sketch, and prototyping tools. Strong knowledge of responsive design, interaction design, and mobile-first principles. Hands-on experience with A/B testing, analytics, and performance optimization. Leadership & Communication: Ability to manage multiple design projects effectively. Strong communication skills to present and advocate design ideas with influence. Experience & Education: Minimum 10 years of experience in UI/UX, including 1+ years focused on B2C product design. And 1+ year of experience in people management. Industry experience in domains with complex user journeys (e.g., travel, aviation, or e-commerce). Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field. Key Attributes: Strategic, customer-focused mindset with a strong foundation in UX principles. Analytical and data-informed approach to problem-solving. Detail-oriented with a passion for crafting meaningful user experiences. At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

About the Company We are looking for a motivated and highly skilled Data Scientist to join our Flight Safety team. This role will be pivotal in using advanced data analytics and machine learning techniques to enhance flight safety decisions and processes. About the Role The candidate will work with time-series, multi-variate data to detect anomalies, identify patterns, and build predictive models that support safety management. The ideal candidate should have a strong foundation in data science, machine learning, and deep learning techniques, along with expertise in applying these skills in the aviation safety domain. Responsibilities Data analysis expertise: Ability to conduct exploratory data analysis to uncover patterns, trends, and insights from complex datasets. Anomaly detection: Expertise in anomaly detection techniques for time-series, multi-variate data, with a focus on identifying outliers and irregular behavior. Machine learning and deep learning: Strong understanding of data science methodologies, machine learning algorithms, and deep learning architectures such as Artificial Neural Networks (ANN), Recurrent Neural Networks (RNN), and Convolutional Neural Networks (CNN). Big data analytics: Proficient in utilizing AI and machine learning techniques for big data analytics, with the goal of predicting and mitigating potential safety risks. Programming skills: Expertise in Python and MATLAB for data manipulation, modeling, and algorithm development. Algorithm development: Strong ability to formulate custom algorithms tailored to specific requirements, ensuring accurate results in the context of flight safety and operational excellence. Data collection: Proficiency in gathering and preprocessing data from various sources to ensure high-quality datasets for analysis and modeling. Qualifications Educational Requirements: Engineering graduate with a specialization in Data Science or a related field. Completion of a Data Scientist course or equivalent certification. Experience: A minimum of 6 years of hands-on experience working directly with data, particularly in the context of data science and machine learning. Required Skills Data analysis Anomaly detection Machine learning Big data analytics Programming skills Deep learning Techniques Preferred Skills Experience in aviation safety domain Familiarity with AI tools Pay range and compensation package Details regarding pay range or salary will be discussed during the interview process. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Job Summary: Candidate will have an end-to-end responsibility of building an partnership ecosystem which shall power IndiGo digital’s vision and drive business growth. Candidate would also be responsible to steer strategic deal making to drive new revenue streams. The Candidate’s role is to bring in the relevant availability, curate best offers and deals for members, design targeted promotions, and keep a close eye on overall growth in conversions for the digital marketplaces along with profitability. Candidate also need to anticipate customer needs and work closely with the internal stakeholders to mitigate product offering gaps through launch of relevant catalogues, SKUs, deals and offers and drive a major change or enhancement for customer experience influencing category needs based on their knowledge of competitive trends in the marketplace and other macro environment data. Key Responsibilities: 1. Building Partnership Ecosystem: - Proactively Scope the market for new business and/or network opportunities - Own all key new initiatives from inception to launch (such key new initiatives could include opportunities out of new partnerships and networks or new products) - Conduct pre-screening and evaluation of ecosystem networks and partners - Work to detail out these opportunities, identify costs and risks, secure necessary approvals - Work with leadership to implement identified new initiatives through organizational processes - Co-ordinate with all stakeholders to ensure all new initiatives are delivered as per deadlines - In partnership with the Leadership, manage internal and external relationships pertaining to these new initiatives and work. - Own and monitor the project management of new initiatives; identify and highlight risks to delivery and work towards resolution of the same 2. New Business Strategy: - Developing strategy for expanding our offerings to our customers - Research adjacent market opportunities to accelerate growth through new product launches and drive incremental revenue for the company - Identify potential partnership opportunities to bolster existing offerings or accelerate new growth opportunities 3. Key Account management: - Manage core partnerships powering the digital ecosystem - Build, Lead and Drive deep engagement plans with partners to drive incremental sales, revenue and share shifts - Work on plans to enhance Revenue as well as Conversions on the assigned marketplace platform and improve market share in respective category - Stay on top of changing trends and strategic priorities through in-depth data analysis as well as partner feedback to predict customer behavior and co-create and curate high impact offerings 4. Revenue and Monetization: - Develop and track a short-term and long-term plan for business growth in Digital marketplaces - Build, Design and Lead the foundational activities needed for data monetization and drive incremental revenue to the company - Lead productization ideas to drive engagement and monetization viz new partnerships and existing partner ecosystem 5. Merchandising & Campaign management: - Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales - Own both creation and execution of promotions calendar alongside marketing teams including special occasions (Diwali, World Cup, etc.) - Develop and execute plans to showcase the right products – Identify cross-selling and upselling opportunities - Co-create offers and promotions to drive portfolio mix and achieve strategic goals with partners - Build and manage offers & discounts for such campaigns and identify opportunities for giving customers value through intelligent and curated value offerings. - Work with marketing to identify the best RoI initiatives to build awareness and encourage trial across channels – SEM, SEO, Social etc. - Work closely with marketing team to reduce SEM costs while increasing conversions of website visits to orders Skills, Qualifications & Experience: - Minimum experience 15+ Years - Skills you bring on the table Relationship & Account management Portfolio management & driving Growth Data analysis & reporting Negotiations Strategic bent of mind and a go getter - MBA from a premier Institute or Equivalent - Experience in E-Commerce Strategic Partnerships, Key Account Management, Category Management roles will be preferred - Exposure to Product Management or Digital marketing, Loyalty roles will be a great plus - Knowledge of Adobe analytics, Omniture or online funnel management tools is preferred - Must have prior experience in handling large & multiple accounts At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

Job Summary As the Product Expert - Payment, you will own the strategy, execution, and optimization of the payment infrastructure across all digital and physical customer touchpoints. This includes enabling payment gateway integrations, ensuring regulatory compliance, enhancing customer payment experiences, and partnering with key internal stakeholders such as Revenue Management, Loyalty, and Finance. You will serve as the subject matter expert on all payment methods, protocols, regulatory frameworks, and loyalty/payment linkages in both domestic and international contexts. Key Responsibilities Payment Integration & Solution Delivery • Lead the integration of payment gateways (national and international), working across acquiring banks, PSPs, aggregators, and technology teams. • Design and implement secure, scalable payment solutions across digital channels (web, app, kiosk, IVR, POS). • Define and manage payment workflows including transaction routing, retries, fallback, and tokenization. Stakeholder Engagement & Cross-Functional Collaboration • Work closely with Revenue Management, Finance, Loyalty, IT, and Commercial teams to align payment strategies with business objectives. • Partner with loyalty programs to integrate payment-linked benefits, earn & burn mechanisms, co-branded instruments, and customer wallet experiences. Payment Compliance & Governance • Ensure adherence to RBI guidelines, PCI-DSS standards, and other applicable regulatory requirements. • Stay updated on global compliance protocols including PSD2, 3DS2, and anti-fraud frameworks. • Coordinate with legal and compliance teams to review payment partner agreements and frameworks. Customer Experience & Optimization • Optimize checkout experience to maximize conversion and reduce drop-off due to payment issues. • Analyze payment data to track success rates, fraud trends, and customer behavior. • Implement real-time payment status visibility, refund SLAs, and dispute resolution mechanisms. Channels & Technology Enablement • Ensure consistent and secure payment processing across web, mobile app, kiosk, IVR, and chatbot channels. • Understand APIs, SDKs, encryption standards, and how various communication protocols interact with payment systems. • Collaborate with architects and developers to ensure technically sound implementations with minimal latency. Required Qualifications • Bachelor’s or Master’s in Engineering, Information Systems, Finance, or a related field .• 7 to 12 years of experience in digital payments, fintech, or payment integration roles .• Proven track record in integrating and managing payment gateways like Razorpay, PayU, Adyen, Worldpay, Stripe, Citrus, etc .• Experience with cross-border transactions, multi-currency handling, and FX conversions .• Hands-on exposure to API integrations, SDKs, and system-to-system communication for payments .Preferred Skills & Industry Exposure • Familiarity with payment-related government regulations: RBI circulars, data localization, e-mandates, recurring billing, UPI rules, etc .• Experience in aviation, travel, or e-commerce industry is highly preferred .• Understanding of airline systems including PNR systems, DCS, GDS, and Revenue Management .• Knowledge of fraud detection systems, risk scoring, and real-time monitoring dashboards .• Experience working on payment loyalty linkage, dynamic pricing, co-branded credit card partnerships, and prepaid instruments .Soft Skills & Behavioral Traits • Strong analytical and problem-solving skills with a structured approach .• Excellent communication and negotiation skills to work with internal teams and external partners .• Ownership mindset with the ability to drive cross-functional initiatives .• Deep customer orientation and passion for creating seamless payment journeys . At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status . IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo. in'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic backgroun d’

Job Summary We are looking for a dynamic and entrepreneurial leader to build and scale our Ad Sales and Data Monetisation business . This is a high-impact, revenue-focused role where you’ll define the strategy, set up the ecosystem, and lead execution to unlock new revenue streams across ads, brand partnerships, and first-party data . The ideal candidate brings a strong background in digital media sales, programmatic advertising, and commercial strategy —along with a deep understanding of how to create monetisable touchpoints across digital customer journeys. Key Responsibilitie s1. Ad Sales & Media Monetisatio nDefine and execute the end-to-end monetisation strategy for IndiGo’s digital assets (website, app, email, and more) .Identify and develop native and display ad inventory opportunities and build compelling media packages for brands and agencies .Set pricing, yield optimization, and measurement frameworks .Build an in-house sales motion and/or partner with media agencies and ad networks to scale reach and revenue .2. Data Monetisation & Commercialisatio nBuild a product and sales model to monetise IndiGo’s rich first-party audience and behavioral data .Collaborate with legal, tech, and analytics teams to enable privacy-safe audience targeting, insights reporting, and custom brand solutions .Evaluate and deploy tools like CDPs, clean rooms, and data onboarding partnerships .3. Strategic Partnerships & Ecosystem Developmen tForge strategic alliances with brands, advertisers, and martech platforms .Identify emerging monetisation models and pilot new revenue-generating formats .Act as the commercial voice in cross-functional product builds and customer journey optimizations .4. Revenue Ownership & Business Leadershi pOwn topline and margin targets for the Ads and Data Monetisation P&L .Drive forecasting, performance reviews, and sales rigor across the function .Work with senior leadership to report on progress and identify acceleration levers .Experience & Qualification Require d12–18 years of experience in digital media sales, adtech, or platform monetisation (e-commerce, OTT, OTA, or digital publishing) .Demonstrated success in setting up and scaling high-performing ad sales or data monetisation teams .Hands-on knowledge of ad platforms (GAM, DV360, programmatic tools), analytics (GA, Adobe), and data tech stacks (DMPs, CDPs) .Exceptional commercial and strategic acumen with a strong execution mindset .Excellent relationship-building, stakeholder management, and negotiation skills .MBA preferred .At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. Indigo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will come from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.i n'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background ’

Role Overview: The Senior Manager – Business Development will be responsible for identifying, evaluating, and onboarding strategic non-airline partners to enhance the loyalty program’s value proposition. This role focuses on creating compelling commercial partnerships that drive member enrollments, engagement, and incremental revenue, while aligning with the company’s values and long-term goals. Key Responsibilities: Identify and evaluate potential strategic non-airline partners across categories such as retail, dining, travel, and ecommerce to strengthen the loyalty program. Lead end-to-end partner onboarding including outreach, proposal development, and partnership structuring. Develop and present compelling commercial value propositions (CVPs) tailored to each partner, ensuring alignment with the loyalty program’s structure and brand ethos. Drive commercial negotiations, ensuring mutually beneficial terms and long-term sustainability of partnerships. Collaborate with internal stakeholders (legal, finance, marketing, product) to finalize partnership agreements and ensure smooth execution. Conduct market research and benchmarking to identify best practices and emerging trends in loyalty partnerships across industries like Airlines, Retail, Banking, and Travel. Define and track KPIs for new partnerships including member acquisition, engagement, and revenue contribution. Support strategic planning and pipeline development for future partnerships. Ensure all partnerships reflect the company’s values, customer-centric approach, and business objectives. Qualifications: Master’s degree in Business Administration, Marketing, or a related field preferred. 7–10 years of experience in business development, partnerships, or loyalty program management. Proven track record in strategic partner acquisition and commercial negotiations. Strong understanding of loyalty ecosystems and consumer engagement strategies. Excellent communication, presentation, and stakeholder management skills. Analytical mindset with the ability to develop data-driven strategies and insights. Experience working cross-functionally in a fast-paced, dynamic environment. At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. Indigo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will come from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’

Job Summary: We are looking for an experienced professional with deep insight into digital trends in aviation industry & experience of leading technology-led transformations. This role involves driving business process improvements, managing multiple projects, leading cross-functional teams, guiding product development, maintaining the product backlog, prioritizing features, and working collaboratively to build future ready airline platforms/ solutions. Strong communication, problem-solving skills, and a passion for productivity enhancements are essential. Roles & Responsibilities • Expertise in all aspects of system analysis, design, development, maintenance, deployment, change control and production support in Microsoft technology stack • In-depth knowledge of SDLC and STLC: Agile, Waterfall, Spiral, V model, Iterative & prototype model • System architecture and solution designing • Proven ability in driving numerous business programs, process and efficiency improvement through automation • Interacting with business stakeholders and subject matter experts to understand their requirements. • Gathering, documenting, & analyzing various business requirements • Resolving business problems through functional solutions • Documenting functional designs of business systems • Maintaining requirement backlogs and helping development team with prioritizations (as per discussion with Business Team). • Interacting with Development (Scrum) team, to explain Business requirements (grooming session) and regularly resolve their queries. • Identifying opportunities to improve current processes and/or propose new processes for improving productivity. • Ontime & accurate status reporting with all stakeholders. • Self-starter with ability to manage multiple concurrent projects • Ability to handle multi-disciplinary cross functional alignment to deliver value to the business • Self-motivated and passionate about Productivity and efficiency improvements • Exceptional communication skills - verbal, written, listening and presentation • Effective people handling skills, including, conflict resolution, team motivation, and people development • Strong planning & organizational skills, Conflict management • Drive to accomplish the organization's goals and objectives • Lead change and innovation • Capable of managing crisis and working under pressure when required; keeping team motivated and focused on team goals • Experience with mission critical enterprise level applications. • Experience with implementing business systems, reporting tools and applying technology to solve business problems. • Experience in operational design and change management • Excellent analytical, troubleshooting, and inter-personal skills • Experience in executive level status reporting and program management across multiple projects while providing management with transparency in tracking project costs and budgets. Experience & Qualification • Educational Qualification: BE/ B Tech (IT/ Computer Science) or MCA or M.Sc. Computer Science • Professional Qualification/knowledge: At least one certification and working knowledge on multiple frameworks such as PMP, Prince2, TOGAF, CMMi, Agile/Scrum • Work Experience: 12-16 years of relevant experience in software development, design, analysis, testing, product implementation, AI, Data Analytics, Project management, portfolio &/or program management, preferably in Airlines / TMC domain. Competencies • Good Communication Skill • Domain / Technical knowledge • Future potential to grow • Professionalism & Time Management. At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. Indigo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will come from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’