As a Customer Service Executive at Indian Gifts Portal, you will be the primary point of contact for our valued customers. Your role will involve resolving customer queries, providing product information, and ensuring customer satisfaction at every interaction. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with placing orders, tracking shipments, and resolving any issues that may arise. Provide product recommendations and information on current promotions to drive sales. Handle customer complaints and escalate complex issues to the appropriate department. Maintain accurate records of customer interactions and transactions. Collaborate with the sales and marketing teams to improve overall customer experience. Stay updated on product knowledge and company policies to better assist customers. If you have a passion for customer service, excellent written and verbal communication skills in English, and a desire to work in a fast-paced and dynamic environment, we would love to have you on our team. Join us in delivering exceptional service and creating memorable experiences for our customers at Indian Gifts Portal. About Company: IGP.com is one of the world's and India's leading multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. Trusted by more than 5 million users worldwide, we pride ourselves on being India's No.1 gifting site. We have a collection of more than 25k+ curated and personalized gifts for all occasions that are available for same-day delivery across 1000+ cities in India and for free shipping across 100+ countries. We have an ever-expanding global footprint with customers spanning across 100+ countries and the capability to deliver gifts to over 150 countries. We are headquartered in Mumbai with over 1200+ employees across our offices in Mumbai, Delhi, Bangalore, Hyderabad, Kolkata, Lucknow, Jaipur, Pune and Singapore. Show more Show less

As a Customer Service/Customer Support intern at Indian Gifts Portal, you will have the exciting opportunity to interact with customers and assist them with their queries and concerns. Your English proficiency, both spoken and written, will be crucial in providing excellent customer service. Proficiency in MS-Office and MS-Excel will also be required to organize and manage customer data effectively. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers in placing orders, tracking shipments, and resolving any issues that may arise. Maintain accurate records of customer interactions and transactions in the software. Collaborate with the sales and marketing teams to provide personalized recommendations to customers. Monitor customer feedback and escalate any issues to the appropriate department for resolution. Contribute to the overall success of the company by providing exceptional customer support and service. If you are a proactive and detail-oriented individual with a passion for customer service, we invite you to join our team at Indian Gifts Portal and gain valuable experience in the e-commerce industry. Apply now and embark on a rewarding internship journey with us! About Company: IGP.com is one of the world's and India's leading multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. Trusted by more than 5 million users worldwide, we pride ourselves on being India's No.1 gifting site. We have a collection of more than 25k+ curated and personalized gifts for all occasions that are available for same-day delivery across 1000+ cities in India and for free shipping across 100+ countries. We have an ever-expanding global footprint with customers spanning across 100+ countries and the capability to deliver gifts to over 150 countries. We are headquartered in Mumbai with over 1200+ employees across our offices in Mumbai, Delhi, Bangalore, Hyderabad, Kolkata, Lucknow, Jaipur, Pune and Singapore. Show more Show less

Are you a talented wordsmith with a passion for creative writing? Are you looking for an exciting opportunity to kickstart your career in copywriting? Look no further! Join our team at Indian Gifts Portal as a copywriting intern and unleash your creativity while crafting compelling content for our brand. Selected Intern's Day-to-day Responsibilities Include Write engaging copy for product descriptions, promotional campaigns, and social media posts. Collaborate with the design team to create visually appealing content that resonates with our target audience. Conduct research on industry trends and competitors to ensure our messaging is current and relevant. Assist in developing brand voice and tone guidelines to maintain consistency across all platforms. Brainstorm and pitch new ideas for content that will drive engagement and increase brand awareness. Proofread and edit copy to ensure accuracy, coherence, and adherence to brand guidelines. Stay up-to-date on best practices in copywriting and digital marketing to continuously improve your skills and contribute fresh ideas to the team. If you have a strong command of the English language, a flair for storytelling, and a keen eye for detail, we want to hear from you! Apply now and embark on an exciting journey with Indian Gifts Portal. About Company: IGP.com (formerly known as IndianGiftsPortal.com) is India's largest multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. The firm has a global footprint with customers spanning across 100-plus countries and the capability to deliver gifts to over 150 countries and 300 plus cities in India. IGP is the exclusive India partner of Interflora, the world's largest floral gifting company. The company is headquartered in Mumbai and has over 300 employees across its offices. IGP has been recognized as one of the fastest-growing companies in India with FY 2020 revenues of over US$ 30 million. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Manage order reports and followup for pendency. Maintain order related data and reports. Delivery performance and NDR management. About Company: IGP.com is one of the world's and India's leading multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. Trusted by more than 5 million users worldwide, we pride ourselves on being India's No.1 gifting site. We have a collection of more than 25k+ curated and personalized gifts for all occasions that are available for same-day delivery across 1000+ cities in India and for free shipping across 100+ countries. We have an ever-expanding global footprint with customers spanning across 100+ countries and the capability to deliver gifts to over 150 countries. We are headquartered in Mumbai with over 1200+ employees across our offices in Mumbai, Delhi, Bangalore, Hyderabad, Kolkata, Lucknow, Jaipur, Pune and Singapore.

Are you passionate about accounting and looking to kickstart your career in the finance field? Join our team at Indian Gifts Portal as an Accounts intern! Key Responsibilities Assist in maintaining accurate financial records using Tally software Prepare and analyze financial reports using MS-Excel Support in the accounts payable and receivable processes Assist in budgeting and forecasting activities Help with month-end and year-end closing procedures Communicate effectively with internal teams to ensure financial accuracy Participate in ad hoc projects to support the finance department If you are a detail-oriented individual with knowledge of accounting principles, Tally, and MS-Excel, we want to hear from you! This internship will provide valuable hands-on experience and the opportunity to learn from experienced finance professionals. Apply now and take the first step towards a successful career in finance with Indian Gifts Portal! About Company: IGP.com (formerly known as IndianGiftsPortal.com) is India's largest multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. The firm has a global footprint with customers spanning across 100 plus countries and the capability to deliver gifts to over 150 countries and 300 plus cities in India. IGP is the exclusive India partner of Interflora, the world's largest floral gifting company. The company is headquartered in Mumbai and has over 300 employees across its offices. IGP has been recognized as one of the fastest-growing companies in India with FY 2020 revenues of over US$ 30 million.

Selected Intern's Day-to-day Responsibilities Include Assist in day-to-day accounting operations Maintain and update accounting records and files Support in processing invoices and expense reports Help with reconciliation of bank statements Assist in preparing financial reports Support audits and compliance activities Perform other administrative and finance-related tasks as assigned About Company: IGP.com (formerly known as IndianGiftsPortal.com) is India's largest multi-category gifting company, providing one of the best-curated collections of festival merchandise, gifts, fresh flowers, cakes, plants, gourmet foods & personalized products for all occasions & festivals. The firm has a global footprint with customers spanning across 100-plus countries and the capability to deliver gifts to over 150 countries and 300-plus cities in India. IGP is the exclusive India partner of Interflora, the world's largest floral gifting company. The company is headquartered in Mumbai and has over 300 employees across its offices. IGP has been recognized as one of the fastest-growing companies in India with FY 2020 revenues of over US$ 30 million.