Incident Manager

Job Role: Incident Management

Job Location: Navi Mumbai

Work Mode: Work from office

Exp Level: 2 to 5 years

Educational Qualification

I. B.E / B. Tech in:

a) Cyber Security Computer Science/Computer Science & Engineering

b) Information Technology/ Software Engineering/

c) Electronics & Communications Engineering

d) Or equivalent degree in relevant discipline

II.

a) Computer Science

b) Information Technology

c) Electronic & Communications Engineering

Required Certification Mandatory (Any-one):

Certified SOC Analyst (EC- Council), Computer Hacking Forensic Investigator (EC- Council), Certified Ethical Hacker (EC-Council),

CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent.

Product Certifications (Preferred):

Product Certifications on SOC Security Tools such as

SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc.

Key Roles

• Round the clock threat monitoring & detection
• Analysis of any suspicious, malicious, and abnormal behavior.
• Alert triage, Initial assessment, incident validation, its severity & urgency
• Prioritization of security alerts and creating Incidents as per SOPs.
• Reporting & escalation to stakeholders
• Post-incident Analysis
• Consistent incident triage & recommendations using playbooks.
• Develop & maintain incident management and incident response policies and procedures.
• Preservation of security alerts and security incidents artefacts for forensic purpose.
• Adherence to Service Level Agreements (SLA) and KPIs.
• Reduction in Mean Time to Detection and Response (MTTD & MTTR)