Company Description ImpactHub Connect is India’s emerging work-as-a-service platform, enabling enterprises to scale their businesses through end-to-end management of core business functions. With a community of 200+ trained executives across India, we offer tech-driven solutions to optimize costs and drive profitability. Our services include content moderation, auditing, due diligence, new business development, and more. We also provide high-skill talent management through ImpactHub Connect Expert, helping enterprises hire and manage professional workers on a contractual basis. Our experienced workforce and managers ensure seamless operational processes for our clients. Role Description This is a full-time remote role for a Translator (English to Hindi). The Translator will be responsible for translating written content from English to Hindi, ensuring accurate use of terminology, and maintaining high levels of communication. Day-to-day tasks include translating documents, proofreading translations, and collaborating with other team members to ensure clarity and accuracy. This role requires a deep understanding of both English and Hindi languages, cultural context, and attention to detail to produce high-quality human translations. Qualifications Proficiency in both English and Hindi (reading, writing, and comprehension) Excellent communication and writing skills in Hindi Strong understanding of terminology and cultural nuances Attention to detail and accuracy in translations Ability to work independently and remotely Relevant qualifications in linguistics, translation studies, Hindi literature, or a related field Experience with translation software and tools is a plus (but not mandatory) Show more Show less

Responsibilities: Manage and update return data accurately in internal systems Handle return-related queries and escalations within defined timelines Coordinate with warehouse, logistics, and customer service for timely resolutions Maintain proper documentation and share daily/weekly MIS reports Ensure compliance with SOPs and return policies Requirements: Proficient in MS Excel (Pivot Tables a must) Strong communication and coordination skills Experience with case/return management tools preferred Knowledge of warehouse and return logistics Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Warehouse management: 1 year (Preferred) Complaint handling: 1 year (Preferred) Operations management: 1 year (Preferred) Location: Delhi, Delhi (Required) Work Location: In person

Responsibilities: Manage and update return data accurately in internal systems Handle return-related queries and escalations within defined timelines Coordinate with warehouse, logistics, and customer service for timely resolutions Maintain proper documentation and share daily/weekly MIS reports Ensure compliance with SOPs and return policies Requirements: Proficient in MS Excel (Pivot Tables a must) Strong communication and coordination skills Experience with case/return management tools preferred Knowledge of warehouse and return logistics Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Warehouse management: 1 year (Preferred) Complaint handling: 1 year (Preferred) Operations management: 1 year (Preferred) Location: Delhi, Delhi (Required) Work Location: In person

Company Description ImpactHub Connect is India's emerging work-as-a-service platform, helping enterprises manage and execute core business functions at scale through our community of 200+ trained executives across India. Our tech-driven solution enables enterprises to optimize costs and focus on profitability by handling recurring business functions such as content moderation, Localisation, auditing, new business development, and tele-calling. Our ImpactHub Connect Expert division specializes in hiring high-skill talent on a contractual basis. With a pool of experienced professionals and dedicated managers, we ensure a seamless experience for our clients. Key Responsibilities Accurately update and maintain daily return data within internal systems. Generate and track records of returns processed, including turnaround times and resolution outcomes. Address queries and manage escalations related to returns and complaints within defined SLAs. Document all return activities through Case Log and maintain formal communication via email. Collaborate with warehouse, logistics, and customer service teams for timely resolution of return cases. Ensure compliance with SOPs and internal return policy guidelines. Compile and distribute MIS reports related to returns on a daily and weekly basis. Identify patterns in returns and suggest process improvements for increased efficiency. Required Skills Proficiency in Microsoft Excel, particularly Pivot Tables. Familiarity with case management or return tracking tools. Strong coordination and issue resolution skills. Clear and professional written communication, especially via email. High attention to detail and ability to manage workload under pressure. Understanding of warehouse operations, return logistics, and inventory systems. Show more Show less

Company Description ImpactHub Connect is a work-as-a-service platform in India that supports enterprises in scaling their business through comprehensive management and execution of core functions. With a community of over 200 trained executives and 50 experienced managers, we help businesses optimize their operations and profitability. Our tech-driven solutions enable enterprises to variabilize costs and focus on business growth. We specialize in recurring business functions such as content moderation, auditing, tele-calling, and influencer marketing. Job Description: We are looking for a sharp and detail-oriented Content Moderator who is proficient in Hindi and passionate about maintaining the quality and safety of digital content. This is an entry-level role, ideal for freshers or candidates with up to 1 year of experience in content moderation or related fields. Key Responsibilities: Review user-generated content in Hindi and ensure it complies with platform policies and community guidelines. Identify and report inappropriate, abusive, or sensitive content. Ensure high accuracy and quality in content moderation across formats. Collaborate with internal teams to maintain moderation standards and escalate edge cases. Requirements: Excellent proficiency in Hindi – both reading and understanding. Ability to differentiate between acceptable and policy-violating content with sound judgment. Basic understanding of content platforms and digital behavior. Strong attention to detail and quick decision-making skills. Basic English communication skills for reporting and internal coordination. Should have own laptop and stable Wi-Fi connection. Preferred Qualifications: Prior internship or short experience in content moderation, social media handling, or any digital content role is a plus (not mandatory).

Company Description ImpactHub Connect is India's emerging work-as-a-service platform dedicated to helping enterprises scale through end-to-end management and outcome-based execution of core business functions. With a community of 200+ trained executives across India, our tech-driven solutions allow businesses to variabilize fixed costs, optimize toplines, and focus on profitability. We specialize in recurring functions such as content moderation, auditing, new business development, and influencer marketing. ImpactHub Connect Expert assists enterprises in hiring and managing high-skill talent on a contractual basis. Job Description: We are looking for enthusiastic and detail-oriented Content Moderators to join our team. This is an entry-level position, ideal for freshers or candidates with up to 1 year of experience in content operations, moderation, or a related field. Key Responsibilities: Review user-generated content to ensure it adheres to platform guidelines and community standards. Identify and escalate potentially harmful or inappropriate content. Maintain high accuracy and speed while reviewing content across various formats. Provide feedback to improve policy enforcement and user experience. Requirements: Proficiency in at least two of the following languages: Kannada, Tamil, Telugu, Malayalam. A smart and sharp understanding of the content domain, including community standards and cultural context. Strong attention to detail and good judgment in content review. Basic communication skills in English for internal coordination. Ability to work in a fast-paced, target-driven environment. Preferred Qualifications: Prior internship in content moderation, digital platforms, or social media is a plus, but not mandatory.