JOB DESCRIPTION Job Summary :- We are looking for enthusiastic and proactive individuals to join our customer service team as Chat Process Executives. This entry-level position is perfect for freshers eager to kickstart their career in customer support. You will engage with customers through chat, providing assistance and ensuring a positive experience. Key Responsibilities: • Interact with customers via chat, addressing their inquiries and providing helpful information. • Understand customer needs and offer appropriate solutions in a friendly manner. • Document customer interactions accurately in our systems. • Collaborate with team members. • Maintain accurate records of all chat interactions and lead information in the CRM system. • Meet individual performance metrics, such as response time and customer satisfaction. • Provide excellent customer service while identifying opportunities to promote additional services • Learn and adapt to feedback to improve performance and skills. Qualifications: • Freshers with a high school diploma or equivalent are encouraged to apply; a bachelor’s degree is a plus. • Excellent written communication skills in English. • Basic computer skills, including familiarity with chat applications and MS Office. • Strong willingness to learn and grow in a customer service role. • Ability to work in a fast-paced environment and handle multiple tasks. Skills and Attributes: • Customer-oriented mindset with a positive attitude. • Good problem-solving skills and the ability to think on your feet. • Team player with a collaborative spirit. • Strong attention to detail and ability to follow instructions. Benefits: • Competitive salary with opportunities for performance-based bonuses. • Comprehensive training program to enhance your skills. • Health insurance and other employee benefits. • A friendly and supportive work environment.

Job Description Job Title: Senior Web Developer Executive Location: Gurugram Experience: 2 to 3 Years Job Type: Full-Time Joining: Immediate Job Overview: We are seeking a technically strong and self-driven Senior Web Developer Executive with 2 to 3 years of hands-on experience in web development. The ideal candidate must be proficient in working with both Shopify and WordPress, have a solid understanding of full-stack web technologies, and demonstrate the ability to execute high-quality work with minimal supervision. This role requires a detail-oriented developer who is comfortable working in a fast-paced environment and can take ownership of tasks and projects confidently. Key Responsibilities: Develop, customize, and maintain websites using Shopify, WordPress, and other web platforms as required. Write clean, scalable, and well-documented code using Liquid, PHP, HTML5, CSS3, JavaScript, and jQuery. Implement and manage third-party integrations, Shopify apps, WordPress plugins, and custom features. Ensure all websites are responsive, optimized for performance, and meet SEO best practices. Troubleshoot and debug site issues across multiple browsers and devices. Collaborate with designers, content teams, and project managers to ensure smooth project delivery. Stay updated with web trends, tools, and new development practices. Manage multiple projects efficiently and deliver within deadlines. Required Skills & Experience: 2–3 years of professional experience in web development (Shopify + WordPress essential). Solid proficiency in Liquid, PHP, HTML, CSS, JavaScript, jQuery, and cross platform coding standards. Experience with Shopify themes, WordPress custom themes/plugins, and working with APIs. Strong understanding of website optimization, SEO basics, and mobile-first development. Ability to write clean, well-structured, and efficient code. Good communication skills and team collaboration. Ability to work independently with minimal supervision. Immediate joining or short notice period preferred. Preferred Qualifications: Experience with Shopify Plus and WooCommerce Familiarity with version control (Git) Knowledge of UX/UI principles and basic design collaboration Exposure to performance testing tools and security best practices Why Work With Us? Opportunity to work on diverse web and e-commerce projects Fast-growing company with a collaborative work culture Flexible work environment and growth opportunities Chance to expand skills across multiple platforms