Housekeeping Team

• Be obsessed with cleanliness and spot the tiniest speck of dust
• Be proactive and notice what needs to be cleaned before anyone tells you
• Have an eye for detail and take pride in your work
• Be consistent, punctual, and reliable every day
• Be open to feedback and always look to improve
• Be physically fit and prepared for a fast-paced, hands-on role
• Understand hygiene and cleanliness as essential to guest experience
• Be cheerful, humble, and courteous when interacting with guests
• Be open to rotational shifts and weekly offs
• Thrive in a team-first environment with high collaboration
• Be willing to relocate to different Zostel properties as per requirement

• Report to the Property Manager
• Be a vital member of the Zostel Operations team, ensuring high cleanliness standards
• Take responsibility for cleaning guest rooms, bathrooms, common areas, and back-of-house spaces
• Regularly check and restock room and bathroom supplies
• Ensure laundry operations (bed linens, towels, etc.) are timely and spotless
• Maintain proper inventory of housekeeping supplies and report shortages
• Follow checklists for daily, weekly, and deep-cleaning tasks
• Help with guest requests related to room cleanliness, linen replacement, etc.
• Work closely with front desk and kitchen staff for timely turnovers
• Comply with all hygiene and safety protocols as per Zostel SOPs

• Experienced in housekeeping, preferably in hostels, hotels, or hospitality setups
• A team player with a strong work ethic and attention to detail
• Open to learning and adapting to the Zostel way of working
• Comfortable communicating in basic English or Hindi

ABSTRACT