0 - 1 years

2 - 3 Lacs

Posted:2 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary: As a Floor Hostess, you will be the first point of contact for guests entering our establishment. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring a smooth and welcoming experience throughout their visit. You will play a key role in maintaining a positive atmosphere and ensuring that all guests receive exceptional service. Key Responsibilities: Guest Reception: Greet guests with a warm and friendly demeanor as they arrive. Check reservations and manage waitlists efficiently. Escort guests to their counters and ensure they are comfortable. Table Management: Coordinate with the service staff to ensure optimal seating arrangements. Address and resolve any guest seating preferences or issues. Customer Service: Provide information about the products Address guest inquiries and concerns promptly and professionally. Ensure a high level of guest satisfaction throughout their visit. Operational Support: Assist with coordinating special events and large groups. Coordinate with other staff members to smoothening functions of the operation support Support the team in other duties as needed, such as taking messages or managing waiting areas.

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