Hospital receptionist

0 years

1 - 2 Lacs

Posted:5 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Greet and assist patients, visitors, and vendors promptly and courteously.
  • Handle patient check-in and check-out processes efficiently.
  • Schedule, reschedule, and cancel appointments as required.
  • Maintain and update patient records in the hospital management system.
  • Answer and direct incoming calls to appropriate departments or personnel.
  • Coordinate with doctors, nurses, and other staff to ensure smooth front-desk operations.
  • Verify and collect necessary documents like ID proofs, referrals, and insurance papers.
  • Manage patient queries, complaints, and feedback professionally.
  • Maintain a clean and organized reception area.
  • Follow confidentiality and data protection protocols strictly.
  • Handle billing queries and assist in payment collection as needed.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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