0 years
0 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Ā· Attending all patient queries, suggestion or complaints
Ā· Listening patiently and carefully documenting all the feedback
Ā· Assuring them of reverting back with proper justification and corrective action taken of the feedback given.
Ā· Responsible for collecting all discharge patients list
Ā· Making post discharge calls and enquiring about the services and condition of the patient.
Ā· Assisting of any service required for further course of action.
Ā· Responsible to collect feedback from OPDās, Inpatient areas.
Ā· Acknowledging the feedback received regarding the services to the patient
Ā· Documenting all the feedback in the prescribed format & forwarding it to the concerned department
Ā· Collection of action taken reports from the respective departments
Ā· Follow up on the action taken reports
Tracking conversions from OPD to diagnostic
Job Type: Full-time
Pay: ā¹20,000.00 - ā¹300,000.00 per month
Benefits:
Work Location: In person
BGS Gleneagles Hospital-Bangalore Kengeri
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