Posted:2 weeks ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Ā· Attending all patient queries, suggestion or complaints

Ā· Listening patiently and carefully documenting all the feedback

Ā· Assuring them of reverting back with proper justification and corrective action taken of the feedback given.

Ā· Responsible for collecting all discharge patients list

Ā· Making post discharge calls and enquiring about the services and condition of the patient.

Ā· Assisting of any service required for further course of action.

Ā· Responsible to collect feedback from OPD’s, Inpatient areas.

Ā· Acknowledging the feedback received regarding the services to the patient

Ā· Documenting all the feedback in the prescribed format & forwarding it to the concerned department

Ā· Collection of action taken reports from the respective departments

Ā· Follow up on the action taken reports

Tracking conversions from OPD to diagnostic

Job Type: Full-time

Pay: ₹20,000.00 - ₹300,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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