We are seeking a skilled ServiceNow SecOps VR to join our dynamic IT team. This remote position offers the flexibility to work from anywhere, providing an excellent opportunity for those who thrive in a work-from-home environment. You will be instrumental in configuring, administering, and enhancing our ServiceNow platform, ensuring optimal performance and alignment with our business objectives. Responsibilities: •End to end implementation of Vulnerability Response security solution. •Configure, manage, and maintain the ServiceNow platform to meet business requirements. •Develop, test, and deploy new applications and modules within ServiceNow. •Provide expert consulting services to internal stakeholders, understanding their needs and translating them into effective ServiceNow solutions. •Manage system upgrades and ensure that customizations are maintained through platform updates. •Troubleshoot and resolve issues to ensure high availability and performance of the ServiceNow instance. •Create and maintain documentation on processes, policies, application configuration, and help-related materials for users as database applications are developed. •Assist with integration efforts with other enterprise systems and third-party services. •Conduct regular system audits to ensure complete compliance with security standards and practices. •Offer training and support to ServiceNow users across the organization. •Stay current with ServiceNow capabilities and updates to recommend process improvements. Qualifications: •Bachelor's degree in Computer Science, Information Technology, or a related field. •Proven experience as a ServiceNow Administrator and/or Consultant. •In-depth knowledge of ServiceNow configuration, administration, and development. •Strong understanding of ITIL processes. •Excellent problem-solving skills and the ability to provide efficient, timely, reliable, and courteous service to customers. •Ability to work independently in a fully remote setting. •Strong communication and collaboration skills, capable of working effectively in a dynamic team environment. Benefits: •Fully remote role, offering flexibility to work from anywhere. •Competitive salary and benefits package. •Opportunities for professional growth and development. Show more Show less

We are a team of nerds dedicated to collect other nerds that happen to be the best in their respective fields in the broadly understood IT service and analytics. Together, we create IT and Analytical Hubs that bring together the best experts from the IT world to help our partners become truly data-driven entities. Currently, we are looking for a Senior Data Scientist as we support our partner in developing a Global Analytics Unit—a global, centralized team with the ambition to strengthen data-driven decision-making and the development of smart data products for day-to-day operations. The team is designed to foster a data-driven entrepreneurial culture by acting as an incubator to turn ideas into action: creating smart data products across various business domains like sales, marketing, purchasing, logistics, and beyond. The team has the autonomy to shape their approach, especially in terms of tools, technology, and introducing new concepts and solutions. Senior Data Scientist We are searching for a Senior Data Scientist to join our team of top-tier specialists, responsible for applying their expertise in machine learning, data mining, and information retrieval to design, prototype, and build next-generation analytics engines and services. If you want to: Take part in developing and implementing complex smart data solutions. Work on bleeding-edge projects with a chance to see your visions come to life. Collaborate with world-class IT professionals. Work on projects addressing real business challenges in a global and diverse team. Have real impact on the projects and environment you work in. Propose innovative solutions and initiatives. Moreover, if you like: Flexible working hours and a casual, non-corporate environment. Access to benefits such as private medical care Remote work options as much as you prefer. A relaxed atmosphere at work where your passion and commitment are appreciated. Vast opportunities for self-development through online courses, certifications, and global knowledge-sharing. Then this role is certainly a good match! Your Responsibilities: • Understanding business problems and designing smart data products. • Developing complex models and algorithms to drive innovation within the organization. • Conducting advanced statistical analysis to provide actionable insights, identify trends, and measure performance. • Collaborating with data engineers to implement and deploy scalable solutions. • Working closely with business teams to clarify ambiguous projects into concrete requirements. We Expect: • BTech/MS/MTech in Computer Science, Statistics, Mathematics, Artificial Intelligence, Physics, or a related technical discipline. • At least 5 years of experience in a statistical and/or data science role. • Expertise in Python (experience with languages like R, MATLAB, Scala is a plus). • 2+ years of hands-on Python ML Production experience (not just POC), with proficiency in deploying models to real-world systems. • 3+ years of professional experience as a Data Scientist, with a focus on applying machine learning models to business problems. • Strong software engineering skills, including unit testing, object-oriented programming, and familiarity with best practices in programming. • Familiarity with Azure Machine Learning and building cloud-based ML solutions. • Experience in Bayesian modeling, time series forecasting and the application of probabilistic models. • Experience with version control systems (e.g., Git) • Proven ability to deploy models to production and plan products, considering the broader technical landscape. • Team player with the ability to work autonomously on complex projects. Why Join Heineken: • Be part of a globally recognized brand with a commitment to innovation and sustainability. • Collaborate with a diverse and multicultural team. • Drive business growth through data-driven insights and optimization. If you're a Data Scientist passionate about production-level machine learning, time series analysis, Bayesian modeling, and working in a dynamic, multicultural environment, we invite you to join the Heineken team and be part of our journey to create unforgettable moments through great beer and data-driven insights. Heineken is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

HEINEKEN is seeking a skilled ServiceNow SecOps VR to join their dynamic IT team. This remote position offers the flexibility to work from anywhere, providing an excellent opportunity for those who thrive in a work-from-home environment. You will be instrumental in configuring, administering, and enhancing the ServiceNow platform, ensuring optimal performance and alignment with our business objectives. Responsibilities: •End to end implementation of Vulnerability Response security solution. •Configure, manage, and maintain the ServiceNow platform to meet business requirements. •Develop, test, and deploy new applications and modules within ServiceNow. •Provide expert consulting services to internal stakeholders, understanding their needs and translating them into effective ServiceNow solutions. •Manage system upgrades and ensure that customizations are maintained through platform updates. •Troubleshoot and resolve issues to ensure high availability and performance of the ServiceNow instance. •Create and maintain documentation on processes, policies, application configuration, and help-related materials for users as database applications are developed. •Assist with integration efforts with other enterprise systems and third-party services. •Conduct regular system audits to ensure complete compliance with security standards and practices. •Offer training and support to ServiceNow users across the organization. •Stay current with ServiceNow capabilities and updates to recommend process improvements. Qualifications: •Bachelor's degree in Computer Science, Information Technology, or a related field. •Proven experience as a ServiceNow Administrator and/or Consultant. •In-depth knowledge of ServiceNow configuration, administration, and development. •Strong understanding of ITIL processes. •Excellent problem-solving skills and the ability to provide efficient, timely, reliable, and courteous service to customers. •Ability to work independently in a fully remote setting. •Strong communication and collaboration skills, capable of working effectively in a dynamic team environment. Benefits: •Fully remote role, offering flexibility to work from anywhere. •Competitive salary and benefits package. •Opportunities for professional growth and development. Show more Show less

The mission of Global Analytics is to lead HEINEKEN into becoming a data-driven company and the best-connected brewer. As a team, we radiate a data-driven entrepreneurial culture to the rest of the company. We act as an incubator for smart data products in all business areas, from sales to logistics and marketing to purchasing. This approach has allowed us to grow rapidly and launch many value-creating use cases from the management of spare parts to the allocation of media spending. Our focus for the upcoming year is to scale these, and other, use cases to as many countries as possible globally. Our team comprises data scientists, engineers, Business Intelligence Specialists, and Analytics Translators. Data Scientists build models and consult the business during the process, our Data Engineers build data platforms and ensure we have access to data, BI Specialists enable interaction and insights in our data products, and the Analytics Translators help businesses ensure the solution is fit for purpose by bridging the gap between the teams. Our global perspective has led the team to have a presence across three continents and five countries, with satellite teams in South Africa, Poland, India and Singapore. We truly are a “Global” analytics team. We want to be collaborative, innovative, and reliable. We see collaboration as key in our global community with many different cultures, roles, and challenges. And strive to create an environment where you enjoy both the problems you are solving and the people you are solving them with. We innovate to transform HEINEKEN from a traditional to a data-driven company. We position ourselves as a business partner driving value-creating decisions and building trust in our solutions. If these challenges sound interesting and exciting, we hope you apply. These are ambitious goals, and therefore we need your help. Role Overview: As a Project Manager within Heineken's Cyber Defense Operations team, you will be responsible for overseeing and managing projects related to the security of Heineken's digital assets. You will work closely with cross-functional teams to ensure the successful execution of projects aimed at enhancing our cyber defense capabilities. Key Responsibilities: Lead the planning, execution, and delivery of cyber defense projects from initiation to closure. Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders. Develop project plans, schedules, and budgets, and track progress against milestones. Coordinate with internal teams and external vendors to ensure project requirements are met. Identify and mitigate project risks and issues, and escalate as necessary to ensure timely resolution. Manage project resources, including staffing, budget, and equipment allocation. Communicate project status, updates, and outcomes to stakeholders and leadership. Ensure compliance with relevant regulations, standards, and policies throughout project lifecycles. Continuously improve project management processes and methodologies to drive efficiency and effectiveness. Requirements: Proven experience 5+ years managing complex cybersecurity projects in a corporate environment. Strong understanding of cybersecurity principles, technologies, and best practices. Project management certification (e.g., PMP, PRINCE2) preferred. Excellent leadership, communication, and interpersonal skills. Ability to collaborate effectively with cross-functional teams and external stakeholders. Strong problem-solving and decision-making abilities. Experience with project management tools and software. Knowledge of Agile and Waterfall methodologies. Benefits: Competitive salary and bonus package. Comprehensive healthcare and wellness benefits. Retirement savings plan with employer match. Flexible work arrangements. Show more Show less

Job Title: Senior HR Manager Location: Thrissur, Kerala Department: Human Resources Experience: 8+ Years Employment Type: Full-time HireFlex Global is a fast-growing IT solutions provider delivering innovative software and AI-driven products across industries. We are on a mission to build a people-centric organization where innovation, collaboration, and career growth thrive. JOB OVERVIEW We are seeking an experienced and dynamic Senior HR Manager to lead and enhance our HR operations. This role is critical in shaping our people strategy, driving employee engagement, managing end-to-end HR functions, and acting as a trusted partner to business leaders. KEY RESPONSIBILITIES Strategic HR Leadership Drive HR strategy aligned with business goals and growth plans Serve as a strategic advisor to leadership on talent and organizational matters Talent Acquisition & Workforce Planning Oversee recruitment strategies for tech and non-tech roles Ensure timely and quality hiring across functions and levels Performance Management & Employee Development Implement performance management systems (OKRs/KPIs) Design and drive training, learning, and leadership development initiatives Employee Engagement & Culture Foster a high-performance and inclusive work culture Plan and execute engagement programs, surveys, and feedback mechanisms HR Policies, Compliance & Operations Update and ensure compliance with labor laws and regulations Oversee payroll, leave management, and HRMS systems Manage disciplinary actions and employee grievance redressal Compensation & Benefits Benchmark, design, and implement competitive C&B structures Manage performance-linked incentive and bonus programs HR Analytics & Reporting Track and report on HR metrics (turnover, retention, engagement) Use data to guide decisions and drive continuous improvement REQUIREMENTS Master’s degree in Human Resources / Business Administration or related field 8+ years of progressive HR experience, including 3+ years in a leadership role in an IT/Tech company Strong understanding of HR laws, practices, and tools (ATS, HRMS, etc.) Proven experience in talent management, org development, and scaling HR in growth environments Excellent interpersonal, negotiation, and communication skills Strong analytical mindset and decision-making ability Show more Show less

Job Title: IT Manager Location: Thrissur, Kerala Department: Operations & HR Experience: 8+ Years Employment Type: Full-time Company Overview: HireFlex Global is a fast-growing IT solutions provider delivering innovative software and AI- driven products across industries. We are on a mission to build a people-centric organization where innovation, collaboration, and career growth thrive. Job Overview: We are seeking an experienced and dynamic IT Manager to oversee our IT operations and bridge the gap between technical teams and business functions. The ideal candidate will possess excellent communication skills, a strong background in corporate IT environments, and the ability to manage teams effectively. This role requires a blend of technical acumen, leadership, and HR collaboration, with a preference for female candidates based in Kerala. Key Responsibilities: Strategic IT Leadership - Align IT strategies with business objectives and growth plans. - Act as a liaison between technical teams and senior leadership. Team Management & Recruitment - Lead, mentor, and manage IT teams to ensure high performance. - Oversee recruitment for IT and non-IT roles, including salary negotiations with candidates. Technical Oversight & Project Coordination - Possess basic IT knowledge (terminologies, systems, and processes) to facilitate effective communication. - Assist in project management, ensuring deliverables meet deadlines and quality standards. Stakeholder Communication - Collaborate effectively with corporate clients and internal stakeholders. - Translate technical concepts into business-friendly language for non-technical audiences. Process Improvement & Compliance - Identify opportunities to streamline IT operations and improve efficiency. - Ensure adherence to IT policies, security protocols, and compliance requirements. Employee Development & Engagement - Foster a collaborative and inclusive work culture within the teams. - Support training and upskilling initiatives for technical staff. Requirements: - Bachelor’s or Master’s degree in IT, Computer Science, Business Administration, or a related field. - 8+ years of progressive experience in management, preferably in corporate IT companies. - Excellent communication and interpersonal skills for stakeholder interactions. - Strong negotiation skills for candidate discussions, particularly in compensation matters. - Basic IT knowledge with the ability to understand technical terminologies and processes. - Proven experience in recruiting and managing IT and non-IT teams. - Logical thinking and problem-solving abilities. - Familiarity with project management principles is a plus. - Preference will be given to female candidates based in Kerala. Why Join Us? - Opportunity to work in a people-centric organization with a focus on innovation. - Career growth and leadership development in a fast-paced IT environment. - Inclusive culture that values collaboration and diversity. Location : Thrissur, Kerala Employment Type : Full-time Show more Show less

QA Engineer We are looking for a QA Engineer to ensure the quality and reliability of our software products across development, testing, acceptance, and production environments. This role involves initiating with manual testing and progressively incorporating automated testing strategies to enhance our quality assurance processes. If you are excited to: Conduct comprehensive manual testing to validate software functionality and performance. Develop and execute test plans, test cases, and test scripts for various testing phases including functional, regression, and smoke testing. Collaborate with cross-functional teams to understand requirements and ensure comprehensive test coverage. Gradually implement automated testing solutions to streamline and enhance testing efficiency. Work in diverse environments encompassing development, testing, acceptance, and production stages. And if you like: A hybrid, flexible work environment with access to cutting-edge technologies. Working on impactful projects that monitor and optimize global brewery operations. A non-hierarchical, inclusive, and innovation-driven culture. Opportunities for professional development, global exposure, and knowledge sharing. Your Responsibilities: Design, develop, and maintain test cases and test scripts for manual testing processes. Perform various types of testing including functional, regression, and smoke testing to ensure software quality. Utilize tools like Tosca for test case management and execution. Identify, document, and track software defects and inconsistencies. Collaborate with developers and stakeholders to resolve identified issues. Transition from manual to automated testing by developing and maintaining automated test scripts. Ensure testing activities are conducted in all environments: development, testing, acceptance, and production. Continuously improve testing processes and methodologies to enhance efficiency and effectiveness. We Expect: 2–5 years of experience in software quality assurance with a focus on manual testing. Proficiency in designing and executing functional, regression, and smoke tests. Familiarity with test management tools such as Tosca. Basic understanding of automated testing principles and willingness to learn and implement automation tools. Experience working across various environments including development, testing, acceptance, and production. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. A proactive attitude with a commitment to continuous learning and improvement. Why Join Us: Be part of a globally recognized brand committed to innovation and sustainability. Join a team that values data transparency, experimentation, and impact. Shape the future of brewing by enabling data-driven visibility across all operations. Work in an international, collaborative environment that encourages learning and growth. If you are passionate about ensuring software quality through meticulous testing and are eager to evolve into automated testing practices, join Global Analytics at HEINEKEN. Your contributions will be pivotal in maintaining the excellence of our digital brewery operations. Show more Show less

Job Title: Manager -HR & Operations Location: Thrissur, Kerala Department: Operations & HR Experience: 8+ Years Employment Type: Full-time Company Overview: HireFlex Global is a fast-growing IT solutions provider delivering innovative software and AI- driven products across industries. We are on a mission to build a people-centric organization where innovation, collaboration, and career growth thrive. Job Overview: We are seeking an experienced and dynamic Manager – HR & Operations to oversee our IT operations and bridge the gap between technical teams and business functions. The ideal candidate will possess excellent communication skills, a strong background in corporate IT environments, and the ability to manage teams effectively. This role requires a blend of technical acumen, leadership, and HR collaboration, with a preference for candidates based in Kerala. Key Responsibilities: Strategic IT Leadership - Align IT strategies with business objectives and growth plans. - Act as a liaison between technical teams and senior leadership. Team Management & Recruitment - Lead, mentor, and manage IT teams to ensure high performance. - Oversee recruitment for IT and non-IT roles, including salary negotiations with candidates. Technical Oversight & Project Coordination - Possess basic IT knowledge (terminologies, systems, and processes) to facilitate effective communication. - Assist in project management, ensuring deliverables meet deadlines and quality standards. Stakeholder Communication - Collaborate effectively with corporate clients and internal stakeholders. - Translate technical concepts into business-friendly language for non-technical audiences. Process Improvement & Compliance - Identify opportunities to streamline IT operations and improve efficiency. - Ensure adherence to IT policies, security protocols, and compliance requirements. Employee Development & Engagement - Foster a collaborative and inclusive work culture within the teams. - Support training and upskilling initiatives for technical staff. Requirements: - Bachelor’s or Master’s degree in IT, Computer Science, Business Administration, or a related field. - 8+ years of progressive experience in management, preferably in corporate IT companies. - Excellent communication and interpersonal skills for stakeholder interactions. - Strong negotiation skills for candidate discussions, particularly in compensation matters. - Basic IT knowledge with the ability to understand technical terminologies and processes. - Proven experience in recruiting and managing IT and non-IT teams. - Logical thinking and problem-solving abilities. - Familiarity with project management principles is a plus. - Preference will be given to candidates based in Kerala. Why Join Us? - Opportunity to work in a people-centric organization with a focus on innovation. - Career growth and leadership development in a fast-paced IT environment. - Inclusive culture that values collaboration and diversity. Location: Thrissur, Kerala Employment type: Full-time

At Global Analytics, we’re driving HEINEKEN’s transformation into the world’s leading data-driven brewer. Our innovative spirit flows through the entire company, promoting a data-first approach in every aspect of our business. From brewery operations and logistics to IoT systems and sustainability monitoring, our smart data products are instrumental in accelerating growth and operational excellence. As we scale our analytics and observability solutions globally, we are seeking a Grafana Developer to join our dynamic Global Analytics team. About the Team: The Global Analytics team at HEINEKEN is a diverse group of Data Scientists, Data Engineers, BI Specialists, and Translators, collaborating across continents. Our culture promotes experimentation, agility, and bold thinking. Together, we transform raw data into impactful decisions that support HEINEKEN’s vision for sustainable, intelligent brewing. Grafana Developer We are looking for a Grafana Developer to build and maintain real-time dashboards that support our IoT monitoring, time series analytics, and operational excellence initiatives.This is a hands-on technical role where you will collaborate with multiple teams to bring visibility to complex data across global operations. If you are excited to: Build real-time dashboards and monitoring solutions using Grafana. Work with InfluxDB, Redshift, and other time-series and SQL-based data sources. Translate complex system metrics into clear visual insights that support global operations. Collaborate with engineers, DevOps, IT Operations, and product teams to bring data to life. Be part of HEINEKEN’s digital transformation journey focused on data and sustainability. And if you like: A hybrid, flexible work environment with access to cutting-edge technologies. Working on impactful projects that monitor and optimize global brewery operations. A non-hierarchical, inclusive, and innovation-driven culture. Opportunities for professional development, global exposure, and knowledge sharing. Your Responsibilities: Design, develop, and maintain Grafana dashboards and visualizations for system monitoring and analytics. Work with time-series data from InfluxDB, Prometheus, Elasticsearch, and relational databases like MySQL, PostgreSQL, and Redshift. Optimize dashboard performance by managing queries, data sources, and caching mechanisms. Configure alerts and notifications to support proactive operational monitoring. Collaborate with cross-functional teams, including DevOps, IT Operations, and Data Analytics, to understand and address their observability needs. Utilize Power BI (optional) to supplement dashboarding with additional reports. Customize and extend Grafana using plugins, scripts, or automation tools as needed. Stay current with industry trends in data visualization, real-time analytics, and Grafana/Power BI ecosystem. We Expect: 4–7 years of experience developing Grafana dashboards and time-series visualizations. Strong SQL/MySQL skills and experience working with multiple data sources. Hands-on experience with Grafana and common data backends such as InfluxDB, Prometheus, PostgreSQL, Elasticsearch, or Redshift. Understanding of time-series data vs. traditional data warehouse architecture. Familiarity with scripting languages (e.g., JavaScript, Python, Golang) and query languages like PromQL. Experience configuring alerts and automating monitoring workflows. Exposure to Power BI (nice-to-have) for report building. Experience with DevOps/IT Ops concepts (monitoring, alerting, and observability tooling). Knowledge of version control (Git) and working in Agile/Scrum environments. Strong problem-solving mindset, clear communication skills, and a proactive attitude. Why Join Us: Be part of a globally recognized brand committed to innovation and sustainability. Join a team that values data transparency, experimentation, and impact. Shape the future of brewing by enabling data-driven visibility across all operations. Work in an international, collaborative environment that encourages learning and growth. If you are passionate about monitoring systems, making time-series data actionable, and enabling real-time decision-making, we invite you to join Global Analytics at HEINEKEN. Your expertise will help shape the future of our digital brewery operations.

Job Title: Manager -HR & Operations Location: Thrissur, Kerala Department: Operations & HR Experience: 8+ Years Employment Type: Full-time Company Overview: HireFlex Global is a fast-growing IT solutions provider delivering innovative software and AI- driven products across industries. We are on a mission to build a people-centric organization where innovation, collaboration, and career growth thrive. Job Overview: We are seeking an experienced and dynamic Manager – HR & Operations to oversee our IT operations and bridge the gap between technical teams and business functions. The ideal candidate will possess excellent communication skills, a strong background in corporate IT environments, and the ability to manage teams effectively. This role requires a blend of technical acumen, leadership, and HR collaboration, with a preference for candidates based in Kerala. Key Responsibilities: Strategic IT Leadership - Align IT strategies with business objectives and growth plans. - Act as a liaison between technical teams and senior leadership. Team Management & Recruitment - Lead, mentor, and manage IT teams to ensure high performance. - Oversee recruitment for IT and non-IT roles, including salary negotiations with candidates. Technical Oversight & Project Coordination - Possess basic IT knowledge (terminologies, systems, and processes) to facilitate effective communication. - Assist in project management, ensuring deliverables meet deadlines and quality standards. Stakeholder Communication - Collaborate effectively with corporate clients and internal stakeholders. - Translate technical concepts into business-friendly language for non-technical audiences. Process Improvement & Compliance - Identify opportunities to streamline IT operations and improve efficiency. - Ensure adherence to IT policies, security protocols, and compliance requirements. Employee Development & Engagement - Foster a collaborative and inclusive work culture within the teams. - Support training and upskilling initiatives for technical staff. Requirements: - Bachelor’s or Master’s degree in IT, Computer Science, Business Administration, or a related field. - 8+ years of progressive experience in management, preferably in corporate IT companies. - Excellent communication and interpersonal skills for stakeholder interactions. - Strong negotiation skills for candidate discussions, particularly in compensation matters. - Basic IT knowledge with the ability to understand technical terminologies and processes. - Proven experience in recruiting and managing IT and non-IT teams. - Logical thinking and problem-solving abilities. - Familiarity with project management principles is a plus. - Preference will be given to candidates based in Kerala. Why Join Us? - Opportunity to work in a people-centric organization with a focus on innovation. - Career growth and leadership development in a fast-paced IT environment. - Inclusive culture that values collaboration and diversity. Location: Thrissur, Kerala Employment type: Full-time

QA Engineer We are looking for a QA Engineer to ensure the quality and reliability of our software products across development, testing, acceptance, and production environments. This role involves initiating with manual testing and progressively incorporating automated testing strategies to enhance our quality assurance processes. If you are excited to: • Conduct comprehensive manual testing to validate software functionality and performance. • Develop and execute test plans, test cases, and test scripts for various testing phases including functional, regression, and smoke testing. • Collaborate with cross-functional teams to understand requirements and ensure comprehensive test coverage. • Gradually implement automated testing solutions to streamline and enhance testing efficiency. • Work in diverse environments encompassing development, testing, acceptance, and production stages. And if you like: • A hybrid, flexible work environment with access to cutting-edge technologies. • Working on impactful projects that monitor and optimize global brewery operations. • A non-hierarchical, inclusive, and innovation-driven culture. • Opportunities for professional development, global exposure, and knowledge sharing. Your Responsibilities: • Design, develop, and maintain test cases and test scripts for manual testing processes. • Perform various types of testing including functional, regression, and smoke testing to ensure software quality. • Utilize tools like Tosca for test case management and execution. • Identify, document, and track software defects and inconsistencies. • Collaborate with developers and stakeholders to resolve identified issues. • Transition from manual to automated testing by developing and maintaining automated test scripts. • Ensure testing activities are conducted in all environments: development, testing, acceptance, and production. • Continuously improve testing processes and methodologies to enhance efficiency and effectiveness. We Expect: • 6+ years of experience in software quality assurance with a focus on manual testing. • Proficiency in designing and executing functional, regression, and smoke tests. • Familiarity with test management tools such as Tosca. • Basic understanding of automated testing principles and willingness to learn and implement automation tools. • Experience working across various environments including development, testing, acceptance, and production. • Strong analytical and problem-solving skills. • Excellent communication and collaboration abilities. • A proactive attitude with a commitment to continuous learning and improvement. Why Join Us: • Be part of a globally recognized brand committed to innovation and sustainability. • Join a team that values data transparency, experimentation, and impact. • Shape the future of brewing by enabling data-driven visibility across all operations. • Work in an international, collaborative environment that encourages learning and growth. If you are passionate about ensuring software quality through meticulous testing and are eager to evolve into automated testing practices, join Global Analytics at HEINEKEN. Your contributions will be pivotal in maintaining the excellence of our digital brewery operations.

Job Title: Manager -HR & Operations Location: Thrissur, Kerala Department: Operations & HR Experience: 8+ Years Employment Type: Full-time Company Overview: HireFlex Global is a fast-growing IT solutions provider delivering innovative software and AI-driven products across industries. We are on a mission to build a people-centric organization where innovation, collaboration, and career growth thrive. Job Overview: We are seeking an experienced and dynamic Manager – HR & Operations to oversee our IT operations and bridge the gap between technical teams and business functions. The ideal candidate will possess excellent communication skills, a strong background in corporate IT environments, and the ability to manage teams effectively. This role requires a blend of technical acumen, leadership, and HR collaboration, with a preference for candidates based in Kerala. Key Responsibilities: Strategic IT Leadership Align IT strategies with business objectives and growth plans. Act as a liaison between technical teams and senior leadership. Team Management & Recruitment Lead, mentor, and manage IT teams to ensure high performance. Oversee recruitment for IT and non-IT roles, including salary negotiations with candidates. Technical Oversight & Project Coordination Possess basic IT knowledge (terminologies, systems, and processes) to facilitate effective communication. Assist in project management, ensuring deliverables meet deadlines and quality standards. Stakeholder Communication Collaborate effectively with corporate clients and internal stakeholders. Translate technical concepts into business-friendly language for non-technical audiences. Process Improvement & Compliance Identify opportunities to streamline IT operations and improve efficiency. Ensure adherence to IT policies, security protocols, and compliance requirements. Employee Development & Engagement Foster a collaborative and inclusive work culture within the teams. Support training and upskilling initiatives for technical staff. Requirements: Bachelor’s or Master’s degree in IT, Computer Science, Business Administration, or a related field. 8+ years of progressive experience in management, preferably in corporate IT companies. Excellent communication and interpersonal skills for stakeholder interactions. Strong negotiation skills for candidate discussions, particularly in compensation matters. Basic IT knowledge with the ability to understand technical terminologies and processes. Proven experience in recruiting and managing IT and non-IT teams. Logical thinking and problem-solving abilities. Familiarity with project management principles is a plus. Why Join Us? Opportunity to work in a people-centric organization with a focus on innovation. Career growth and leadership development in a fast-paced IT environment. Inclusive culture that values collaboration and diversity. Location : Thrissur, Kerala Employment type: Full-time

Role: - Senior Grafana Engineer At Global Analytics, we’re driving HEINEKEN’s transformation into the world’s leading data-driven brewer. Our innovative spirit flows through the entire company, promoting a data-first approach in every aspect of our business. From brewery operations and logistics to IoT systems and sustainability monitoring, our smart data products are instrumental in accelerating growth and operational excellence. As we scale our analytics and observability solutions globally, we are seeking a Senior Grafana Engineer to join our dynamic Global Analytics team. About the Team: The Global Analytics team at HEINEKEN is a diverse group of Data Scientists, Data Engineers, BI Specialists, and Translators, collaborating across continents. Our culture promotes experimentation, agility, and bold thinking. Together, we transform raw data into impactful decisions that support HEINEKEN’s vision for sustainable, intelligent brewing. Grafana Developer We are looking for a Senior -level Grafana Developer to build and maintain real-time dashboards that support our IoT monitoring, time series analytics, and operational excellence initiatives. This is a hands-on technical role where you will collaborate with multiple teams to bring visibility to complex data across global operations. If you are excited to: Build real-time dashboards and monitoring solutions using Grafana. Work with InfluxDB, Redshift, and other time-series and SQL-based data sources. Translate complex system metrics into clear visual insights that support global operations. Collaborate with engineers, DevOps, IT Operations, and product teams to bring data to life. Be part of HEINEKEN’s digital transformation journey focused on data and sustainability. And if you like: A remote, flexible work environment with access to cutting-edge technologies. Working on impactful projects that monitor and optimize global brewery operations. A non-hierarchical, inclusive, and innovation-driven culture. Opportunities for professional development, global exposure, and knowledge sharing. Your Responsibilities: Design, develop, and maintain Grafana dashboards and visualizations for system monitoring and analytics. Work with time-series data from InfluxDB, Prometheus, Elasticsearch, and relational databases like MySQL, PostgreSQL, and Redshift. Optimize dashboard performance by managing queries, data sources, and caching mechanisms. Configure alerts and notifications to support proactive operational monitoring. Collaborate with cross-functional teams, including DevOps, IT Operations, and Data Analytics, to understand and address their observability needs. Utilize Power BI (optional) to supplement dashboarding with additional reports. Customize and extend Grafana using plugins, scripts, or automation tools as needed. Stay current with industry trends in data visualization, real-time analytics, and Grafana/Power BI ecosystem. We Expect: 5–10 years of experience developing Grafana dashboards and time-series visualizations. Strong SQL/MySQL skills and experience working with multiple data sources. Hands-on experience with Grafana and common data backends such as InfluxDB, Prometheus, PostgreSQL, Elasticsearch, or Redshift. Understanding of time-series data vs. traditional data warehouse architecture. Familiarity with scripting languages (e.g., JavaScript, Python, Golang) and query languages like PromQL. Experience configuring alerts and automating monitoring workflows. Exposure to Power BI (nice-to-have) for report building. Experience with DevOps/IT Ops concepts (monitoring, alerting, and observability tooling). Knowledge of version control (Git) and working in Agile/Scrum environments. Strong problem-solving mindset, clear communication skills, and a proactive attitude. Why Join Us: Be part of a globally recognized brand committed to innovation and sustainability. Join a team that values data transparency, experimentation, and impact. Shape the future of brewing by enabling data-driven visibility across all operations. Work in an international, collaborative environment that encourages learning and growth. If you are passionate about monitoring systems, making time-series data actionable, and enabling real-time decision-making, we invite you to join Global Analytics at HEINEKEN. Your expertise will help shape the future of our digital brewery operations.