HIH - User Experience Design Lead Analyst

Key Skills:

Roles and Responsibilities:

• Help to drive the evolution and visual language standards across a multi-brand enterprise design system.
• Experience in creating micro-interactions,
• Collaborate with cross-functional teams to design intuitive and engaging user interfaces across various platforms, ensuring alignment with user needs and business goals.
• Investigate and propose ways to incorporate AI technologies to enhance user interactions, aiming to personalize and optimize the user journey.
• Explore generative AI technologies to create on-brand, asset libraries for illustration, photography, and iconography that meets design system specifications.
• Champion a data-drive, user-centered research and design approach to inform design decisions and validate solutions.
• Design and define patterns through components, documentation, and prototypes.
• Ensure patterns meet standards and guidelines for accessibility.
• Help in creating documentation and training materials for design system adoption.
• Collaborate to test components and patterns as needed to ensure usability and consistency.

Skills Required:

• 5-8 years of experience
• 5+ years of experience in UX design, with exposure to design systems and emerging technologies.
• Experience designing and shipping impactful experiences inclusive of design, strategy, and systems.
• Eye for visual design, micro-interactions and attention to detail.
• Knowledge of UI/UX best practices.
• Must have participated/conducted design workshops.
• Dexterous with Figma and its capabilities like auto-layout, tokens, variables etc.
• Ability to share constructive feedback
• Keen in listening, understanding and decoding the problem statement.
• Demonstratable experience leveraging and evolving design systems and component libraries.
• Bachelors degree in relevant discipline or equivalent experience required.
• Ability to clearly and effectively communicate design processes, ideas, and solutions.
• Experience and interest with generative AI technologies a plus.

Critical Competencies

• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
• Drives Results: Pushes team and cross functional partners to deliver needed results in tough circumstances and expedited timelines
• Action Oriented: Takes on tough challenges with sense of urgency, high energy, and enthusiasm
• Decision Quality: Makes sound and timely decisions to keep work moving forward
• Manages Complexity: Makes sense of complex and sometimes contradictory information to effectively solve problems
• Manages Ambiguity: Operates effectively and drives work forward even when things are not certain or there is no clear way forward
• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders across Health Services and Enterprise
• Collaborates: Quickly builds partnerships and works collaboratively with others to ensure progress
• Courage: Steps up to address difficult issues and says what needs to be said
• Instills Trust: Quickly gains confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear message and adapts to multiple audiences
• Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations.

Education: