Keystone Security, headquartered in USA, provides security solutions for the loss prevention market, specifically Video Verification for the Commercial and Government sectors. We provide security solutions to help our customers prevent loss of life, property, and other valuable assets. Our state-of-the-art technology and trained professionals deliver guaranteed service levels and peace of mind Key Responsibilities Ensure smooth, cost-effective day-to-day operations across teams. Lead and manage end-to-end project delivery and timelines. Coordinate effectively with clients, suppliers, and internal teams. Track KPIs, perform quality checks, and ensure standards are met. Identify and mitigate operational risks proactively. Prepare reports and ensure compliance with company and industry norms. Qualifications Bachelor’s degree in Operations, Business, or related fields. Minimum 2 years of experience in operations or project management. Strong analytical skills with ability to interpret and act on data. Proficiency in budgeting, reporting tools, and project platforms. Familiarity with compliance standards and regulatory processes. Proactive mindset with strong problem-solving and communication skills. Show more Show less

About the Role Keystone Security is on a mission to help organizations protect life, property, and critical infrastructure through smart, tech-driven security systems. We're looking for a Quality Manager who can take ownership of service reliability — someone who’s sharp, detail-focused, and ready to dive deep into incident investigations and operational audits. You’ll play a key role in maintaining the standards our clients rely on, ensuring that every response, process, and escalation meets the level of trust we promise. What You’ll Be Doing Investigate service or security incidents thoroughly to identify causes and corrective actions. Perform routine quality audits across operational workflows, systems, and team outputs. Ensure every breach, escalation, or client concern is tracked, documented, and resolved properly. Work closely with internal ops and tech teams to close gaps and improve procedures. Monitor key performance indicators (KPIs) and flag potential risks before they escalate. Prepare quality reports and insights for leadership and client transparency. What We’re Looking For 1-3 years of experience in operations, quality control, or incident investigation (preferably in a security-related domain). A background in handling investigations or root-cause analysis — someone who doesn’t miss the details. Strong communication skills, especially when documenting findings or collaborating across teams. Experience with tools like Immix, Avigilon, Camect, or access control systems like Brivo is a big plus. A proactive mindset — you’re the type who flags problems before they happen. Bachelor’s degree in Operations, Security Management, or a related field. Show more Show less

About the Role We’re seeking a Technical Support Engineer with strong hands-on experience in Avigilon systems and a working knowledge of other key platforms in our security stack. Your primary focus will be supporting and troubleshooting issues across Avigilon environments, but your ability to assist across systems like Immix, Camect, Actuate, Wave, ExacqVision, PDK, and Brivo will be highly valued. This is a critical technical role for us — ideal for someone who thrives in fast-moving setups, knows how to think through problems independently, and can communicate clearly with both engineers and end-users. Key Responsibilities Own technical troubleshooting and system support for Avigilon (ACC & ACM) Assist with setup, diagnostics, and maintenance across: ▸ Immix ▸ Camect ▸ ExacqVision ▸ Wave ▸ Actuate ▸ PDK & Brivo (Access Control) Respond to support tickets with clarity, speed, and accountability Collaborate with field teams, vendors, and internal engineers Document fixes, recurring issues, and process improvements Monitor system performance and suggest optimizations Stay proactive in identifying risks or gaps across integrated platforms Qualifications & Skills Strong, proven experience with Avigilon systems — deployment, management, and advanced troubleshooting Experience with 2–3+ of the following platforms is highly preferred: Immix, Camect, ExacqVision, Wave, Actuate, PDK, Brivo Solid understanding of surveillance and access control environments Ability to work independently with minimal supervision Strong diagnostic and problem-solving mindset Clear, concise communicator — especially in high-pressure situations Bonus: Certifications in Avigilon, Exacq, Brivo, or similar systems Show more Show less

We’re looking for a strong communicator with experience in international voice and non-voice support, who can also assist with basic video monitoring. If you’re someone who handles customers with care and clarity — and can multitask across calls, emails, and camera reviews — this role is for you. Key Responsibilities Manage inbound and outbound international customer calls , emails, and chat inquiries professionally and efficiently Handle international voice process and non-voice process (email & chat) across global customers Follow SOPs for query resolution, escalation, and documentation Conduct basic video monitoring tasks — review CCTV footage, flag anomalies, and report issues to supervisors Maintain accurate records of customer interactions using CRM and ticketing systems Communicate clearly and empathetically with customers, maintaining a positive tone at all times Identify service gaps or operational issues and report them promptly to the team lead Qualifications 1–3 years of hands-on experience in international BPO , international customer support , or international voice & non-voice process roles Excellent verbal and written communication skills in English Strong background in handling voice calls, email support, and chat support Basic knowledge or experience with video monitoring systems Good understanding of customer service standards , problem-solving, and escalation procedures Calm and professional demeanor under pressure, with a strong customer-first mindset Minimum education: Graduate preferred , or 12th Pass with relevant international customer support experience Show more Show less

About the Role We’re hiring a Full-Stack Developer (1–2 years experience) who’s previously worked in a startup environment and thrives in fast-moving, impact-driven teams. You’ll join us in building full-stack products using React.js , TypeScript , Node.js , and NestJS , contributing across the stack — from crisp UI components to scalable APIs and database schemas. If you’ve worn multiple hats before, love shipping fast without compromising quality, and want to work in a setup where your ideas and code matter, this is for you. Key Responsibilities Develop, maintain, and iterate on full-stack features using React.js , TypeScript , and NestJS . Build responsive, user-centric UIs with Tailwind CSS . Design and integrate REST APIs and GraphQL endpoints. Work across PostgreSQL , MySQL , and MongoDB databases. Collaborate with a lean team of engineers, designers, and product owners to ship quickly and iterate fast. Implement secure and scalable authentication & role-based access control. Perform debugging, code reviews, and performance improvements in live systems. Be involved in architectural and product decisions — not just execution. Qualifications 1–2 years of full-time experience, ideally in a startup or lean tech team . Solid hands-on skills in JavaScript/TypeScript , React.js , and Node.js . Comfort working with NestJS , Express, or similar backend frameworks. Strong eye for detail in UI, with experience using Tailwind CSS or CSS-in-JS tools. Good database understanding — SQL (PostgreSQL/MySQL) and/or NoSQL (MongoDB) . A problem-solver mindset — someone who can figure things out, suggest solutions, and adapt. Previous experience working in agile teams and contributing to real product releases.

We’re looking for a strong communicator with experience in international voice and non-voice support, who can also assist with basic video monitoring. If you’re someone who handles customers with care and clarity — and can multitask across calls, emails, and camera reviews — this role is for you. Key Responsibilities Manage inbound and outbound international customer calls, emails, and chat inquiries professionally and efficiently Handle international voice process and non-voice process (email & chat) across global customers Follow SOPs for query resolution, escalation, and documentation Conduct basic video monitoring tasks — review CCTV footage, flag anomalies, and report issues to supervisors Maintain accurate records of customer interactions using CRM and ticketing systems Communicate clearly and empathetically with customers, maintaining a positive tone at all times Identify service gaps or operational issues and report them promptly to the team lead Qualifications 1–3 years of hands-on experience in international BPO, international customer support, or international voice & non-voice process roles Excellent verbal and written communication skills in English Strong background in handling voice calls, email support, and chat support Basic knowledge or experience with video monitoring systems Good understanding of customer service standards, problem-solving, and escalation procedures Calm and professional demeanor under pressure, with a strong customer-first mindset Minimum education: Graduate preferred, or 12th Pass with relevant international customer support experience

We’re looking for a sharp, motivated, and creative individual to join our team as a Growth & Marketing Strategist with a touch of Project Coordination. You’ll be working closely with the founder, helping drive growth for multiple client brands by executing smart marketing strategies, managing social media campaigns, and reaching out to influencers. You’ll also handle smaller client projects, ensuring everything runs smoothly and that all tasks are organized and completed on time. If you're someone who thrives in a fast-paced, evolving environment, loves problem-solving, and enjoys creative freedom, this is the role for you. You’ll wear multiple hats, manage various tasks, and make a real impact on client brands — all without micromanagement, but with plenty of trust to get things done. What You’ll Be Doing Drive growth strategies for clients, helping them grow their audience and engagement, particularly through social media like Instagram. Manage content calendars, execute social media campaigns, and ensure brand messaging stays consistent. Research, connect with, and onboard influencers to promote client brands in an authentic, engaging way. Write creative, compelling copy for social posts, ads, and landing pages to maximize audience interaction. Coordinate smaller client projects, track tasks, and ensure deadlines are met without losing track of key details. Be the go-to person for clients, regularly interacting via WhatsApp, providing updates, collecting feedback, and resolving minor issues. Monitor campaign performance, gather insights, and share recommendations with the founder to optimize growth strategies. What We’re Looking For 0–1 year of experience in growth marketing, social media, or content creation (internships and freelance work are welcome). A proactive self-starter with the ability to manage multiple tasks efficiently and without constant supervision. Strong communication skills in English, both written and verbal. A creative thinker with an understanding of what works in content and marketing, and a good eye for what makes designs and campaigns pop. Familiarity with tools like Loom, Notion, Google Sheets, and WhatsApp (bonus if you already love these tools). Eagerness to take ownership of projects and make a meaningful impact. Why You’ll Like Working with Us Work directly with the founder on a range of fast-moving, exciting client projects. Learn and develop real-world skills in growth marketing, content creation, client communication, and project coordination. Long-term growth potential, with salary increases and bonuses based on performance. A fully remote, async-friendly work environment that offers flexibility and promotes a healthy work-life balance.