Chinthal Basthi, Hyderabad
INR 0.35 - 0.5 Lacs P.A.
Remote
Full Time
Key Responsibilities:Coordinate with field sales teams, customers, and internal departments for seamless order execution. Prepare and process sales orders, proforma invoices, and dispatch instructions. Track shipment schedules, follow up on order status, and ensure timely deliveries. Maintain accurate sales and customer data in CRM or ERP systems (e.g., Tally, Zoho, or custom software). Follow up for payments and maintain an up-to-date receivables report. Support in sales reporting, target tracking, and preparing performance summaries. Handle customer queries, resolve issues, and maintain high levels of customer satisfaction. Coordinate with warehouse/logistics to manage stock availability and dispatch planning.
Chinthal Basthi, Hyderabad
INR 2.16 - 3.0 Lacs P.A.
On-site
Full Time
Key Responsibilities: • Customer Support: Handle customer queries across platforms with professionalism and empathy. Ensure prompt resolutions and positive customer experiences. • Order Fulfilment: Oversee the end-to-end process of order packing, dispatch, and delivery coordination. • Inventory Management: Track and maintain inventory across platforms and warehouses. Conduct regular audits and ensure stock accuracy. • Backend Coordination: Liaise with logistics partners, warehouse teams, and other backend vendors to ensure smooth operations. • Data & Research: Work on Excel to maintain reports, analyze sales trends, and contribute to market and product research. • Administrative Assistance: Assist the founder with light personal and administrative tasks as needed. Required Skills & Qualifications: • Proficiency in Microsoft Excel (formulas, sheets, basic analysis) • Strong communication and coordination skills • Ability to multitask and manage timelines • Self-driven, detail-oriented, and responsible • Prior experience in D2C/e-commerce operations is a plus
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