Role: Head of Claims and Underwriting will strategically lead and optimize end-to-end policy lifecycle. - Seeking candidates with expertise in the Indian life insurance landscape, regulatory compliance, and a passion for leveraging AI and new technologies to enhance efficiency, accuracy, and customer experience in both underwriting and claims. Key Responsibilities: 1. Define and implement strategy for Claims and Underwriting, integrating AI, automation, and new technologies 2. AI-Powered Underwriting 3. Tech-Driven Claims Management: Lead the transformation of the claims process 4. Underwriting operations for individual and group policies, ensuring adherence to IRDAI regulations 5. Manage the claims adjudication process. 6. Team Leadership & Development 7. Risk & Compliance 8. Budget & Resource Management Qualifications and Experience: - Bachelor's/Master's degree in a relevant field. Professional certifications (FLMI, CLU) are a plus. - 15+ years in the Indian life insurance industry, with 8-10+ years in leadership roles within Claims and Underwriting. Experience in large Bancassurance is important. - Deep understanding of the Indian regulatory landscape (IRDAI) and market best practices. - Strong knowledge of risk assessment, medical underwriting, and claims adjudication principles. - Excellent leadership, communication, analytical, and problem-solving skills.

Client: Leading life insurer Role: Responsible for: - Creating high-growth and dynamic Operations strategy (Ops, UW, claims, Persistency, renewals etc).- Leading customer experience.- Ensuring strong operational controls and reporting procedures.- Operating efficiency & effectiveness. - Spearheading Customer Centricity and co-owning Digital Transformation agenda. Requisites: "Life insurance exp is a must" - Master's degree in Operations or Systems Mgmt. from a reputed technology or management institute.- Certification in Process / Quality domains such as ISO, 6 sigma as well as IT domains such as Information Security & Networking solutions would be desirable.- At least 15 yrs totally, of which 5 yrs. in a Life Insurance Company across domains like Operations, Underwriting, Claims & IT.- 5 yrs leading any of the aforesaid functions in a large Life Insurance company with multiple distribution channels.