We are looking for a self-motivated and result oriented creative professional to join us as a Executive - Brand Reputation Management Responsibilities: (Including, not restricted to) Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner. Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directory, review sites, and search engine business sites. Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing approved communications, to enabled devices, and community engagement. Monitor and respond to social reviews and engagement. Maintain listings on search engines, online directories, and ratings/review sites. Facilitate online company and physician reviews and endorsements. Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner. Track, analyze, and report online reputation results. Identify and provide insight for trends, questions, opportunities, and escalate issues to appropriate teams. Identify opportunities to optimize online reputation management on various review sites Manage and solicit reviews. Prepare clear, concise and professionally written public responses to customer feedback left on social media and review websites. Monitoring and adjusting to industry trends, changes within the social media landscape, reviewing and reporting on effectiveness of social media tactics and campaigns with social listening tools. Generate and meet timelines for agreed reports Ideal Candidate Profile: Strong internal co-ordination, iron clad integrity Entrepreneurial, and possess a proactive approach with a strong bias for action A deep desire and commitment to create truly outstanding output at all times Should be a visionary Shifts: Rotational Shifts – including night shifts (5 days working) Week Off : Rotational (any 2 days in the week, could be split or consecutive) Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹8,000.00 - ₹25,000.00 per month Schedule: Rotational shift Application Question(s): Current CTC Expected CTC Would you be comfortable travelling to Fort, Mumbai? Work Location: In person

Should be comfortable travelling to Malad & Marol (Work from office opportunity) We are looking for a self-motivated and result oriented creative professional to be a part of our Social Listening team. Responsibilities : (Including, not restricted to) Social Listening and Escalation Management Monitor social media platforms (such as Facebook, Instagram, YouTube, Twitter, LinkedIn, etc.) for mentions, comments, and conversations relevant to our clients' brands, products, or services Collect data from social media platforms using listening tools and analyze it to identify trends, sentiments, and emerging issues related to our clients' brands or industry Extract meaningful insights from social media conversations to understand consumer preferences, behavior, and opinions. Identify opportunities and challenges for our clients based on social media data. Use analytical tools to measure the impact and reach of social media campaigns Conduct competitive analysis by monitoring competitors' social media activities and campaigns. Provide recommendations on how our clients can differentiate themselves in the market. Stay updated with the latest trends, best practices, and changes in social media platforms and tools Conduct research on emerging social media trends to provide innovative ideas for our clients' social media strategies Ideal Candidate Profile: Strong passion for social media Familiarity with various social media platforms and their features Analytical mindset with a willingness to work and interpret large set of data and draw meaningful insights Attention to detail and ability to meet deadlines in a fast-paced environment Basic knowledge of data analysis and visualization tools e.g. Excel, Power Point Self-motivated and eager to learn about social media trends and technologies Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Schedule: Rotational shift Application Question(s): Current CTC Expected CTC Notice period Comfortable travelling to Malad, Mumbai? Work Location: In person

Location : Andheri East, Mumbai About the role: We are looking for a self-motivated and result oriented creative professional to join us as a Executive - Brand Reputation Management Responsibilities : (Including, not restricted to) Would be required to make calls to customers online and solve queries. Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner. Monitor and respond to social reviews and engagement. Maintain listings on search engines, online directories, and ratings/review sites. Facilitate online company and physician reviews and endorsements. Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner. Track, analyze, and report online reputation results. Identify and provide insight for trends, questions, opportunities, and escalate issues to appropriate teams. Identify opportunities to optimize online reputation management on various review sites. Manage and solicit reviews. Prepare clear, concise and professionally written public responses to customer feedback left on social media and review websites. Monitoring and adjusting to industry trends, changes within the social media landscape, reviewing and reporting on effectiveness of social media tactics and campaigns with social listening tools. Shifts: Rotational Shifts – including night shifts (5 days working) Week Off: Rotational (any 2 days in the week, could be split or consecutive) Note: It’s a Work from Office Opportunity. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹21,000.00 per month Schedule: Rotational shift UK shift Application Question(s): Expected CTC Immediate joiner? Willing to travelling to Andheri East? Comfortable working in rotational shifts and offs? Work Location: In person

We are looking for a self-motivated and result oriented creative professional to join us as a Executive - Brand Reputation Management Responsibilities: (Including, not restricted to) Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner. Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directory, review sites, and search engine business sites. Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing approved communications, to enabled devices, and community engagement. Monitor and respond to social reviews and engagement. Maintain listings on search engines, online directories, and ratings/review sites. Facilitate online company and physician reviews and endorsements. Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner. Track, analyze, and report online reputation results. Identify and provide insight for trends, questions, opportunities, and escalate issues to appropriate teams. Identify opportunities to optimize online reputation management on various review sites Manage and solicit reviews. Prepare clear, concise and professionally written public responses to customer feedback left on social media and review websites. Monitoring and adjusting to industry trends, changes within the social media landscape, reviewing and reporting on effectiveness of social media tactics and campaigns with social listening tools. Generate and meet timelines for agreed reports Ideal Candidate Profile: Strong internal co-ordination, iron clad integrity Entrepreneurial, and possess a proactive approach with a strong bias for action A deep desire and commitment to create truly outstanding output at all times Should be a visionary Shifts: Rotational Shifts – including night shifts (5 days working) Week Off : Rotational (any 2 days in the week, could be split or consecutive) Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹8,000.00 - ₹25,000.00 per month Schedule: Rotational shift Application Question(s): Current CTC Expected CTC Would you be comfortable travelling to Ghansoli, Navi Mumbai? Work Location: In person

We are seeking a self-motivated and results-oriented creative professional to join our team as an Executive - Brand Reputation Management. Your responsibilities will include: - Reviewing customer feedback on various social media platforms and websites for multiple locations and entities, managing posted reviews and complaints, and ensuring timely responses to all reviews. - Developing and maintaining a strategy for monitoring and managing feedback across all social media channels, online directories, review sites, and search engine business sites. - Creating and implementing a strategy to encourage reviews at appropriate touchpoints using approved communications, enabling devices, and community engagement. - Monitoring and responding to social reviews and engagement. - Managing listings on search engines, online directories, and ratings/review sites. - Facilitating online company and physician reviews and endorsements. - Coordinating internal and external provider and quality ratings for public dissemination in an easily understandable format. - Tracking, analyzing, and reporting online reputation results. - Identifying trends, questions, opportunities, and escalating issues to the appropriate teams. This is a full-time position with the possibility of an internship. The work schedule will involve rotational shifts, and the work location will be in person.,