In this position you will be responsible for providing insights to clients on their upcoming trips. ResponsibilitiesLiaising with Vendors/Suppliers for Seamless services Ensuring Excellent Customer SatisfactionMaintain Organisational Service standards Provide Expert Advice on Destinations, Tour Activities & Accommodations & Travel AdvisoriesCustomise Itineraries to Match RequirementsAdvise Possible options of Upselling & Cross selling QualificationsStrong analytical, communication and quantitative skillsDemonstrated proficiency in Geography & DestinationsStrong presentation and communication skillsMinimum of 2 Years Experience in operations of Holiday Packages

We are hiring a highly driven and experienced Branch Manager to lead our Thrissur Branch. The role demands leadership role focused on overseeing branch operations, driving revenue growth, and managing a dynamic team in the travel and tourism industry. The ideal candidate must have a solid background in visa services, flight ticketing, and holiday packages, combined with strong people management and sales skills. Key Responsibilities: Manage end-to-end operations of the Thrissur branch, ensuring seamless service delivery. Drive sales and revenue growth in line with organizational targets across visas, ticketing, and holiday packages. Lead, train, and motivate a high-performing team, aligning them with business objectives. Foster a positive work environment, resolving internal or client-related issues effectively. Develop and maintain client relationships, and actively work to expand the customer base. Monitor performance metrics, identify gaps, and implement strategies for improvement. Coordinate with the head office for reporting, planning, and operational support. Prepare and present branch performance reports to senior management on a regular basis. Qualifications: 5+ years of experience in a managerial role within the travel and tourism industry. Strong understanding of visa processing, air ticketing (GDS systems), and holiday package sales. Proven ability to generate revenue and lead teams effectively. Excellent leadership, communication, and problem-solving skills. Ability to build and maintain client and vendor relationships. Proficient in English and Malayalam; Hindi is an added advantage. Show more Show less

Company Description GoKite, founded with a passion for travel, has become a leading name in the travel industry. Known for providing international tour packages and complete visa assistance, GoKite ensures that every journey is safe, simple, and memorable. With over 1,000 international group trips and more than 2 million satisfied customers, GoKite prioritizes customizing travel experiences to meet the unique preferences of every traveler. Our team of 250+ professionals is dedicated to making each trip seamless and enjoyable. Role Description This is a full-time, on-site role for a Holiday Consultant based in Kozhikode. The Holiday Consultant will be responsible for planning and customizing travel itineraries, assisting clients with visa applications, and providing exceptional customer service. Daily tasks include researching travel destinations, booking accommodations and activities, addressing client inquiries, and ensuring a smooth travel experience from start to finish. Qualifications Proficiency in planning and customizing travel itineraries Experience with visa applications and travel documentation Strong customer service and communication skills Knowledge of international travel destinations and attractions Communicative proficiency in English & Local languages Problem-solving skills and attention to detail Ability to work independently and as part of a team Bachelor's degree in Tourism, Hospitality, or related field preferred Relevant experience in the travel and tourism industry is beneficial Show more Show less

We are looking for a detail-oriented and experienced Ticketing Executive to join our team at Go Kite Tours. The ideal candidate will handle airline ticket bookings, fare calculations, cancellations, and reissuances with accuracy and efficiency. This role plays a critical part in ensuring clients receive smooth and cost-effective travel solutions. Key Responsibilities: Handle domestic and international air ticket bookings through GDS platforms (Amadeus/Galileo/Sabre). Issue, reissue, cancel, and refund tickets as per airline policies and client requests. Provide clients with fare quotes, travel options, and alternate routes to suit budget and preference. Keep track of airline promotions, special fares, and group booking offers. Coordinate with airlines for schedule changes, special requests, or dispute resolutions. Ensure proper documentation and maintain records of all bookings in internal systems. Work closely with holiday consultants, visa teams, and reservations staff to ensure end-to-end travel support. Update clients on changes in travel policies, flight schedules, and COVID-related regulations. Manage travel insurance issuance and flight-related add-on services when applicable. Requirements 1–3 years of experience in ticketing or travel operations. Proficiency in GDS systems like Amadeus, Galileo, or Sabre is mandatory. Good understanding of fare structures, IATA rules, and airline terms. Excellent attention to detail and problem-solving ability. Strong communication skills in English (regional language knowledge is a plus). Show more Show less

Company Description Founded with a passion for travel, GoKite has grown to become a leading name in the travel industry, offering global tour packages and visa services. With over 1,000 international group trips and serving more than 2 million customers, we aim to make every journey safe, simple, and memorable. Our strength lies in our team of 250+ wanderlust professionals who ensure a seamless travel experience. With a focus on customization and customer-centric service, GoKite assures safety, security, and a happy adventure. Role Description This is a full-time on-site role for a Holiday Consultant located in Kozhikode. The Holiday Consultant will be responsible for planning and organizing travel itineraries, coordinating with clients to customize tour packages, providing visa assistance, and ensuring an exceptional travel experience. Daily tasks include liaising with clients, booking accommodations and transport, providing destination information, and addressing any travel-related concerns or issues that arise. The Holiday Consultant will work closely with the team to deliver top-notch service and create unforgettable travel experiences. Qualifications Experience in travel planning, itinerary creation, and booking accommodation and transport Skills in customer service, communication, and client relationship management Knowledge of visa processes and international travel regulations Ability to customize travel packages based on client preferences Familiarity with global travel destinations and tourist attractions Proficiency in using travel booking systems and technology Attention to detail and problem-solving skills Relevant degree in Travel and Tourism, Hospitality, or related field is a plus

Company Description GoKite, founded with a passion for travel, has become a leading name in the travel industry. We specialize in global tour packages, visa services, and custom travel experiences to ensure every journey is safe, simple, and memorable. Our team of over 250 professionals has organized 1000+ international trips and served over 2 million customers. Join GoKite for your next exciting adventure and let us fly together to your dream destinations. Role Description This is a full-time on-site role based in Kozhikode for a Human Resources Intern. The Human Resources Intern will assist with day-to-day HR activities including HR management, implementing HR policies, managing employee benefits, and personnel management. The intern will also support various HR functions and help to create a positive work environment. Qualifications Human Resources (HR) and HR Management skills Experience with HR Policies and Employee Benefits Personnel Management skills Strong interpersonal and communication skills Ability to work collaboratively in a team environment Interest in the travel industry is a plus Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field