Fujitsu_ServiceNow_ Portfolio Management

Fujitsu

5 - 8 years

10 - 15 Lacs

Bengaluru

Posted:Just now| Platform:

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Skills Required

Portfolio Management CSA Servicenow Strategic Portfolio PPM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Experienced ServiceNow professional with a successful recent track record of implementing ServiceNow Platform to support the design, development, and implementation of Strategic Portfolio Management solutions.
The ideal candidate will have hands-on experience with ServiceNow modules such as Project Portfolio Management (PPM), Demand Management, Resource Management, and Agile/SAFe, along with a strong grasp of platform capabilities like Flow Designer, Business Rules, Script Includes, Integrations, and Performance Analytics.
Develop and configure solutions within the ServiceNow Strategic Portfolio Management (SPM) suite.
Implement and optimize modules such as Demand Management, Project/Program/Portfolio Management, Road mapping, and Time Tracking.
Collaborate with stakeholders to gather business requirements and translate them into functional/technical specifications.
Leverage ServiceNow platform capabilities to build custom applications, workflows, and automated processes.
Create and maintain dashboards, reports, and Performance Analytics indicators to track portfolio KPIs.
Integrate ServiceNow with external tools (e.g., JIRA, ADO, SAP) using REST/SOAP APIs and Integration Hub.
Conduct unit testing, troubleshooting, and performance tuning for implemented solutions.
Ensure platform best practices, governance standards, and compliance policies are followed.

Skills and Experience Requirements:

5+ years of hands-on experience with ServiceNow Strategic Portfolio Management (SPM) or PPM.
5+ years of experience developing on the ServiceNow Platform (Glide, Client Scripts, UI Policies, Script Includes, etc.).
Experience with Agile/SAFe frameworks and related ServiceNow modules.
Strong understanding of ITSM, ITBM, and CMDB integrations as they relate to SPM.
Proven track record of working with ServiceNow Flow Designer, Automated Test Framework (ATF), and Service Portal.
Experience with custom app development, data imports, and scoped applications.
Familiarity with Performance Analytics, Dashboards, and executive reporting.Skills and Certifications
Experience with ServiceNow Tokyo, Utah, or later versions.
ServiceNow Certified System Administrator (CSA) and ServiceNow SPM/PPM Implementation certification preferred.
ITIL v3 certification
Excellent analytical and problem-solving skills
Excellent verbal and written communication skills
Strong presentation development and Customer Presentation skills
Successful teamwork experience & demonstrated leadership abilities

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